If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding individual customers in simPRO. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - simPRO integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a individual customer in simPRO.
This makes it easy to keep track of your support tickets and individual customers in one place.
You Can Also Connect Freshservice or Simpro With 1400+ Other Apps
Freshservice
Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.
simPRO is the first cloud-based field service and job management software solution for businesses. It's a web-based application that addresses your needs to streamline day-to-day operations, improve visibility, and enhance daily business processes.