Service Provider Pro + Freshservice Integration

Integrate Freshservice to Service Provider Pro in one click, or tell Integrately AI how you want each ticket handled. Create tickets and orders, sync account records, alert your team, and track support activity automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Service Provider Pro
    Order is created in Service Provider Pro Instant
  • Service Provider Pro
    Order status is changed in Service Provider Pro Instant
  • Service Provider Pro
    Tag is added to order in Service Provider Pro Instant
  • Service Provider Pro
    Invoice is paid in Service Provider Pro Instant
  • Service Provider Pro
    Invoice is refunded in Service Provider Pro Instant
  • Service Provider Pro
    Account is created in Service Provider Pro Instant
  • Service Provider Pro
    Form is submitted in Service Provider Pro Instant
  • Service Provider Pro
    Subscription is cancelled in Service Provider Pro Instant
  • Service Provider Pro
    Subscription is paid in Service Provider Pro Instant
  • Service Provider Pro
    Subscription is failed in Service Provider Pro Instant
  • Service Provider Pro
    Message is posted in Service Provider Pro Instant
  • Service Provider Pro
    Ticket is created in Service Provider Pro Instant
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
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2.
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice

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Ready Workflows Ready Workflows for Freshservice + Service Provider Pro Integration

Track support tickets, create client orders, sync accounts, alert your team, and update records, all in just one click.

Most popular automationmost-popular-automations
Service Provider Pro + Freshservice Integration

Create Freshservice ticket for new Service Provider Pro order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses Service Provider Pro to manage order, you can use Freshservice to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for Service Provider Pro order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Freshservice starts working in tandem with Service Provider Pro.
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Connect more apps to your Freshservice + Service Provider Pro flow

Sync support data with messaging tools, CRMs, payment gateways, accounting systems, cloud storage, and task management platforms. Pick a combination and activate it in one click.

Service Provider Pro
Freshservice
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SlackSlack (8)
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HubSpotHubSpot (8)
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StripeStripe (8)
+
QuickBooks OnlineQuickBooks Online (8)
+
Google DriveGoogle Drive (8)
+
AsanaAsana (8)
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Create a Freshservice ticket whenever a Service Provider Pro order is created, and notify your support channel in Slack
New Service Provider Pro orders generate a Freshservice ticket instantly and your support channel hears about it in Slack.
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Create a Freshservice requester when a Service Provider Pro account is created, and post an update in Slack
New Service Provider Pro accounts automatically create a Freshservice requester while notifying your team in Slack.
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When a Service Provider Pro order status changes, create a Freshservice ticket and notify your operations channel in Slack
Status changes in Service Provider Pro trigger new Freshservice tickets and instant Slack updates.
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Create a Freshservice ticket for every Service Provider Pro form submission, and assign a group and notify Slack
Service Provider Pro form submissions create Freshservice tickets with assigned groups and Slack alerts.
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If a Service Provider Pro invoice is paid, create a Freshservice requester and notify your billing channel in Slack
Paid invoices in Service Provider Pro create Freshservice requesters and alert your billing channel in Slack.
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When a Service Provider Pro subscription is cancelled, get the Freshservice requester by ID and alert your account team in Slack
Cancelled subscriptions in Service Provider Pro fetch Freshservice requester records and alert your team in Slack.
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Use Claude to analyse new Service Provider Pro order messages. If urgent, create a Freshservice ticket and notify Slack
Claude analyses incoming Service Provider Pro messages, creates urgent Freshservice tickets, and notifies Slack.
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When a Service Provider Pro ticket is created, create a Freshservice ticket, assign a group, and notify your team in Slack
Service Provider Pro tickets duplicate into Freshservice with group assignment and instant Slack alerts.

Supported triggers and actions for Service Provider Pro and Freshservice

Mix and match to build the exact automation you need

Service Provider Pro
Service Provider Pro Triggers & Actions
Instant
Order is created in Service Provider Pro
Triggers the automation when a new order is created
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Instant
Order status is changed in Service Provider Pro
Triggers the automation when the order status changes
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Instant
Tag is added to order in Service Provider Pro
Triggers the automation when a tag is added
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Instant
Invoice is paid in Service Provider Pro
Triggers the automation when an invoice is marked as paid
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Instant
Invoice is refunded in Service Provider Pro
Triggers the automation when an invoice is refunded
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Instant
Account is created in Service Provider Pro
Triggers the automation when a new account is created
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Instant
Form is submitted in Service Provider Pro
Triggers the automation when a form is filled
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Instant
Subscription is cancelled in Service Provider Pro
Triggers the automation when a subscription is cancelled
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Instant
Subscription is paid in Service Provider Pro
Triggers the automation when a subscription fee is successfully paid
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Instant
Subscription is failed in Service Provider Pro
Triggers the automation when a subscription payment has failed
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Instant
Message is posted in Service Provider Pro
Triggers the automation when a message is posted
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Instant
Ticket is created in Service Provider Pro
Triggers the automation when a new ticket is created
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No action is available
Freshservice
Freshservice Triggers & Actions
Ticket is created in Freshservice
Triggers the automation when a new ticket is created
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Ticket is updated in Freshservice
Triggers the automation when a ticket is modified
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Requester is created in Freshservice
Triggers the automation when a new requester is created
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Requester is updated in Freshservice
Triggers the automation when a requester is updated
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Create ticket in Freshservice
Generates a new ticket
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Create requester in Freshservice
Generates new requester profiles with particular parameters
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Get requester by ID in Freshservice
Retrieves a requester's information using their unique id
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Get agent by ID in Freshservice
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Get group by ID in Freshservice
Retrieves a group by its id
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What can you automate with Freshservice + Service Provider Pro?

Streamline your agency operations by connecting support ticketing and client management workflows in one click.

What you can automate?
🎫
Create Freshservice tickets from Service Provider Pro orders
Generate a support ticket in Freshservice automatically every time a new order is placed in Service Provider Pro. Eliminate manual copying between your client platform and helpdesk.
📝
Capture every submitted field from client forms
Map all submitted answers from Service Provider Pro forms into detailed Freshservice tickets. Ensure your support team receives complete context for every inquiry.
🔔
Notify support teams instantly on Slack
Alert your team in Slack the moment an important Service Provider Pro order or support ticket is created. Keep communication fast and coordinated across departments.
🔀
Route tickets based on order status or submitted fields
Direct Freshservice tickets to specific support groups depending on order criteria or form selections in Service Provider Pro. Ensure inquiries reach the right department.
🔄
Keep support records updated as orders change
Automatically update Freshservice tickets whenever order statuses or client details change in Service Provider Pro. Maintain perfect synchronization across platforms.
👤
Sync requesters and accounts without duplicates
Create and update Freshservice requesters automatically from Service Provider Pro accounts and invoices. Prevent duplicate profiles and keep client histories clean.
💳
Handle subscriptions, payments, and cancellations
Trigger automated workflows in Freshservice when Service Provider Pro subscriptions are paid, refunded, or cancelled. Manage client lifecycles without friction.
🔗
Extend your workflow to Slack or HubSpot
Connect your Freshservice and Service Provider Pro automation to Slack, HubSpot, or other popular tools to notify teams, update CRMs, and manage follow-ups effortlessly.
And much more...

Who is Freshservice + Service Provider Pro integration for?

Connecting Freshservice and Service Provider Pro helps IT and agency teams streamline support ticketing, client management, billing, and order workflows automatically.

Operations managers
Operations managers
Customer support leads
Customer support leads
Agency account managers
Agency account managers
IT helpdesk supervisors
IT helpdesk supervisors
Support dispatchers
Support dispatchers
Billing and finance specialists
Billing and finance specialists
📈
Operations managers
You're reviewing support ticket resolution metrics in Freshservice, but the order and billing records in Service Provider Pro never match up in real time — automating both apps means every new order immediately links to support activity so your operational reports are always accurate.
Customer support leads
You need to act fast when client requests arrive in Freshservice, and you find out too late when orders change in Service Provider Pro — with this integration, urgent updates trigger immediate ticket creation so your team responds instantly.
🤝
Agency account managers
You answer to a client who wants to see support progress tied to Service Provider Pro orders, but tracking it manually leaves gaps — connecting these apps means ticket updates and order statuses sync automatically to keep clients fully informed.
📊
IT helpdesk supervisors
The ticket volume in Freshservice is too high for anyone to keep up by hand with Service Provider Pro client accounts, leading to missed requests — integrating these apps means every new account or submission is processed instantly without manual entry.
🔄
Support dispatchers
You own the next step after a Freshservice ticket is created, and depend on Service Provider Pro order data to hand it over correctly — this integration means every ticket receives order details automatically so dispatch happens without delay.
📋
Billing and finance specialists
You need a reliable history of support tickets linked to paid Service Provider Pro invoices, and keep finding gaps in your audit logs — automating both apps means payment events instantly log corresponding ticket records with zero missing entries.
Our team

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Why choose Integrately to automate Service Provider Pro + Freshservice

Build and manage your Service Provider Pro + Freshservice automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Service Provider Pro + Freshservice with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Automation is ready
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Frequently Asked Questions

How do I connect Freshservice to Service Provider Pro?
Frequently Asked Questions
You can connect Freshservice to Service Provider Pro in 1 click using ready workflows on Integrately. Link your accounts, choose a template or ask Integrately AI to build custom automations with Slack, HubSpot, and Stripe.
Can I automatically create Freshservice tickets from Service Provider Pro orders?
Frequently Asked Questions
Can I connect Freshservice, Service Provider Pro, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshservice and Service Provider Pro?
Frequently Asked Questions
How does Freshservice handle ticket creation during order updates?
Frequently Asked Questions
Can Service Provider Pro trigger actions when order statuses change?
Frequently Asked Questions
Do I need coding skills to automate Freshservice and Service Provider Pro?
Frequently Asked Questions
Is the Freshservice and Service Provider Pro integration free?
Frequently Asked Questions
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You Can Also Connect Freshservice or Service Provider Pro With 1500+ Other Apps

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Service Provider Pro
Popular Service Provider Pro Integrations
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