If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in respond.io. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - respond.io integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in respond.io.
This makes it easy to keep track of your support tickets and contacts in one place.
You Can Also Connect respond.io or Freshservice With 1400+ Other Apps
respond.io
respond.io offers centralized business messaging across multiple channels. Efficiently manage contacts, handle conversations, and track comments. Enhance customer interactions, boost sales, and foster team collaboration with this tool.
Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.