Freshservice + Plivo Integration

Connect Freshservice to Plivo - Automate your workflows in 1-click

With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Set up Plivo automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. Skip the manual back and forth! Easily automate the flow of data between Freshservice & Plivo using Integrately.

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Ready Workflows For Freshservice + Plivo Integration

Just click on the workflow you want to automate

Send Plivo message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Plivo integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in Plivo notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Plivo messages for new Freshservice tickets today - your customers will appreciate it!

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Create Your Own Freshservice & Plivo Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Ticket is created in Freshservice
Triggers the automation whenever a new ticket is created
Ticket is updated in Freshservice
Triggers the automation whenever a ticket is modified
Requester is created in Freshservice
Triggers the automation whenever a new requester is created
Requester is updated in Freshservice
Triggers the automation whenever a requester is updated
SMS is received in Plivo
Triggers the automation whenever a new SMS is received
Call is completed in Plivo
Triggers the automation whenever a call is completed

Create ticket in Freshservice
Automatically generates a new ticket
Create requester in Freshservice
Automatically generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Automatically retrieves a requester's information using their unique ID
Get agent by ID in Freshservice
Get group by ID in Freshservice
Automatically retrieves a group by its ID
Send SMS in Plivo
Automatically sends a text message to particular recipients
Make a call and play audio in Plivo
Automatically make a call and play a pre-recorded audio message
Make a call and speak text in Plivo
Initiate a phone call and speak out the particular text to the recipient
Send MMS in Plivo
Automatically sends multimedia messages to designated recipients
Search number in Plivo
Automatically searches for a number
Get message by ID in Plivo
Automatically retrieves a message using its ID

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

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750 Tasks

in $19.⁹⁹

Integrately

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2,000 Tasks

in $19.⁹⁹

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Integrate Freshservice & Plivo In 1 Click
And Save Time & Money Both

Integrately is the only automation solution you will ever need. With 1200+ apps and 20 million+ ready 1-click automations, Integrately can automate almost any task from your workflow. Plus, our AI automation builder and 24/5 live chat support make it easy to get started. To top it off, you get a free forever plan. Sign up for Integrately now & start automating!

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You Can Also Connect Freshservice or Plivo With 1200+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

Let your business talk to the world through text, voice and video calls. Plivo provides you with a platform that lets you send and receive messages across diverse devices.

See Plivo Integrations