Freshservice + OneDrive Integration

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Freshservice + OneDrive Integration
1.
  • Freshservice
    Ticket is created in Freshservice

    Triggers the automation when a new ticket is created

  • Freshservice
    Ticket is updated in Freshservice

    Triggers the automation when a ticket is modified

  • Freshservice
    Requester is created in Freshservice

    Triggers the automation when a new requester is created

  • Freshservice
    Requester is updated in Freshservice

    Triggers the automation when a requester is updated

  • OneDrive
    File is created in OneDrive

    Triggers the automation when a particular action in the workflow fails

  • OneDrive
    Folder is created in OneDrive

    Triggers the automation when a new folder is created

2.
  • Freshservice
    Create ticket in Freshservice

    Generates a new ticket

  • Freshservice
    Create requester in Freshservice

    Generates new requester profiles with particular parameters

  • Freshservice
    Get requester by ID in Freshservice

    Retrieves a requester's information using their unique id

  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice

    Retrieves a group by its id

  • OneDrive
    Convert file to PDF in OneDrive

    Convert any file format to a pdf document

  • OneDrive
    Search folder by name in OneDrive

    Searches for a folder by its name

  • OneDrive
    Upload File in OneDrive

    Uploads a file to the particular location

  • OneDrive
    Create text file in OneDrive

    Generates a new text file with particular content

  • OneDrive
    Search file by name in OneDrive

    Find files based on their names

  • OneDrive
    Create Folder in OneDrive

    Creates a new folder in the designated location

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