Freshservice + OfficeRnD Integration

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Freshservice + OfficeRnD Integration

Create OfficeRnD contact from new Freshservice ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in OfficeRnD. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - OfficeRnD integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in OfficeRnD.

This makes it easy to keep track of your support tickets and contacts in one place.
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Freshservice + OfficeRnD Integration
1.
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
  • OfficeRnD
    New contract is created in OfficeRnD Instant
  • OfficeRnD
    Member status updated in OfficeRnD Instant
  • OfficeRnD
    New membership is created in OfficeRnD Instant
  • OfficeRnD
    New member is created in OfficeRnD Instant
  • OfficeRnD
    New company is created in OfficeRnD Instant
  • OfficeRnD
    New booking is created in OfficeRnD Instant
  • OfficeRnD
    New invoice is created in OfficeRnD Instant
2.
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
  • OfficeRnD
    Create member in OfficeRnD
  • OfficeRnD
    Search member in OfficeRnD
  • OfficeRnD
    Create opportunity in OfficeRnD
  • OfficeRnD
    Search location in OfficeRnD
  • OfficeRnD
    Create booking in OfficeRnD
  • OfficeRnD
    Create membership in OfficeRnD
  • OfficeRnD
    Create one-off fee in OfficeRnD
  • OfficeRnD
    Create company in OfficeRnD
  • OfficeRnD
    Search company in OfficeRnD
  • OfficeRnD
    Create event in OfficeRnD
  • OfficeRnD
    Update booking in OfficeRnD
  • OfficeRnD
    Create post in OfficeRnD
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