Freshservice + Marketo Integration

Connect Freshservice to Marketo - Automate your workflows in 1-click

With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Set up Marketo automations to send personalized campaigns, capture leads from various sources, and track campaign performance. Skip the manual back and forth! Easily automate the flow of data between Freshservice & Marketo using Integrately.

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Ready Workflows For Freshservice + Marketo Integration

Just click on the workflow you want to automate

Create Marketo contact for new Freshservice ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Freshservice - Marketo integration. It will automatically create a Marketo contact for new Freshservice tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Marketo contacts for every Freshservice ticket is a great place to start.

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Create Marketo contact for new Freshservice requester

Freshservice + Marketo Integration

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Create Your Own Freshservice & Marketo Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Ticket is created in Freshservice
Triggers the automation whenever a new ticket is created
Ticket is updated in Freshservice
Triggers the automation whenever a ticket is modified
Requester is created in Freshservice
Triggers the automation whenever a new requester is created
Requester is updated in Freshservice
Triggers the automation whenever a requester is updated

Create ticket in Freshservice
Automatically generates a new ticket
Create requester in Freshservice
Automatically generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Automatically retrieves a requester's information using their unique ID
Get agent by ID in Freshservice
Get group by ID in Freshservice
Automatically retrieves a group by its ID
Create or update person in Marketo
Automatically generates a new invoice
Add Person to a list in Marketo
Automatically adds a person to a list or group
Search person in Marketo
Automatically retrieves information about a person
Create or update custom object record in Marketo
Automatically creates or updates a custom object record
Create or update opportunity in Marketo
Automatically creates or updates a sales opportunity
Search Opportunity in Marketo
Automatically searches for a opportunity
Search custom object record in Marketo
Automatically searches for a custom object record

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

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750 Tasks

in $19.⁹⁹

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2,000 Tasks

in $19.⁹⁹

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Integrate Freshservice & Marketo In 1 Click
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Want to automate something else in your workflow?

You Can Also Connect Freshservice or Marketo With 1200+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

Simplify your challenges of customer engagement by using the Marketo software. It provides you with a content marketing platform that helps you retain customers and prospects.

See Marketo Integrations