Freshservice + Jobber Integration
Integrate Freshservice to Jobber in one click, or tell Integrately AI how you want each ticket handled. Create jobs, update clients, notify your team, and track field service updates automatically.
Free forever.Use premium features free for 14 days.1.
Ticket is created in Freshservice- Ticket is updated in Freshservice
- Requester is created in Freshservice
- Requester is updated in Freshservice
Invoice is updated in Jobber- Client is updated in Jobber
- Time sheet entry is created in Jobber
- Request is created in Jobber
- Job is completed in Jobber
- Job is closed in Jobber
- Job is updated in Jobber
- Quote is updated in Jobber
- Job is created in Jobber
- Client is created in Jobber
- Invoice is created in Jobber
- Quote approval is created in Jobber
- Quote is created in Jobber
2.
- Create ticket in Freshservice
- Create requester in Freshservice
- Get requester by ID in Freshservice
- Get agent by ID in Freshservice
- Get group by ID in Freshservice
- Get job notes in Jobber
- Get client notes in Jobber
- Get request notes in Jobber
- Get invoice notes in Jobber
- Get quote notes in Jobber
- Create quote in Jobber
- Get invoice noteattechments by ID in Jobber
- Update client in Jobber
- Create visit in Jobber
- Close Job in Jobber
- Create request in Jobber
- Create job in Jobber
- Add attachment to request in Jobber
- Search property in Jobber
- Create client in Jobber
- Search client in Jobber
Trusted by experts at...
Ready Workflows for Freshservice + Jobber Integration
Create field service jobs from support tickets, dispatch technicians, update client details, and log notes, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Freshservice + Jobber flow
Connect accounting, team messaging, scheduling, CRM, email, and payment tools to extend your support and field service operations. Pick a combination and activate it in one click.
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QuickBooks Online (3)
QuickBooks Online (3) +
Slack (4)
Slack (4) +
Google Calendar (2)
Google Calendar (2) +
HubSpot (2)
HubSpot (2) +
Gmail (2)
Gmail (2) +
Stripe (2)
Stripe (2) F
J
Q
Create a QuickBooks invoice for every Jobber job created from a Freshservice ticket.
Invoices appear in QuickBooks Online the moment a Jobber job is created from a Freshservice ticket, eliminating manual billing steps.
F
J
Q
Create a QuickBooks customer when a Freshservice requester is created and a Jobber client is added.
New requesters automatically generate matching Jobber clients and QuickBooks customers without duplicate entry.
F
J
Q
Record a payment in QuickBooks Online when a Jobber invoice is updated after a Freshservice ticket closes.
Track payments effortlessly in QuickBooks Online as Jobber invoices update following support ticket resolutions.
Supported triggers and actions for Freshservice and Jobber
Mix and match to build the exact automation you need
Freshservice Triggers & Actions
Requester is created in Freshservice
Triggers the automation when a new requester is created
Try it → Jobber Triggers & Actions
What can you automate with Freshservice + Jobber?
Streamline your IT support and field service management by automating data flow across your entire lifecycle.
🔄
Create Jobber jobs from Freshservice tickets automatically
Convert incoming support tickets into scheduled field service jobs without manual data entry. Ensure technicians receive assignments the moment issues are logged.
📋
Capture every submitted support and field detail
Map all custom ticket fields, requester details, and issue descriptions directly into your field service records. Keep your operational database thorough and accurate.
🔔
Alert your team instantly on key updates
Notify dispatchers and support staff the moment new jobs are created or completed. Eliminate lag time between issue reporting and field action.
🔀
Route workflows based on ticket priority
Trigger different job creation rules depending on ticket urgency or category submitted. Ensure critical issues receive immediate on-site attention.
🔄
Keep client records synchronised across platforms
Update client details and requester profiles simultaneously whenever information changes in either system. Prevent outdated contact data from causing missed visits.
🔍
Prevent duplicate client and job entries
Search existing client and property records before creating new entries. Maintain a clean database without redundant customer profiles.
✅
Handle job completion and status changes
Trigger downstream actions when field jobs are closed or completed. Keep support agents and clients informed of final resolution statuses.
🔌
Extend your workflow to messaging and accounting apps
Connect team chat, invoicing, and calendar tools to your core Freshservice and Jobber pipeline. Build multi-step automations that span your entire tech stack.
And much more...
Who is Freshservice + Jobber integration for?
IT support managers, field service coordinators, and operations directors eliminate manual data transfer and keep ticket-to-job workflows synchronized.
IT service managers
Field dispatchers
Operations directors
Customer support leads
Field technicians
Finance and billing clerks
📈
IT service managers
You're reviewing ticket resolution times and field dispatch metrics, but your support tickets and field jobs live in separate systems so your operational reports are always outdated — automating both apps means every support ticket creates a field job instantly and your reporting stays accurate.
⚡
Field dispatchers
You need to assign technicians the moment a support issue escalates, but manual handoffs cause hours of delay in dispatching field service personnel — connecting these apps means urgent tickets trigger job creation immediately and your field team responds without hesitation.
🤝
Operations directors
You answer to stakeholders who want transparent progress reports on customer service and on-site visits, but scattered data leads to blind spots — this integration means every support request and completed job links seamlessly so stakeholder updates are always precise.
📊
Customer support leads
Support ticket volume is surging past your team's ability to manually copy details into scheduling tools, leading to missed client visits — with this integration, every support issue converts into a scheduled field job automatically and nothing slips through the cracks.
🔧
Field technicians
You rely on upstream dispatchers to hand over complete customer information before heading to a job site, but incomplete notes leave you guessing — automating this handoff means rich ticket details flow straight into your field records so you arrive fully prepared.
🗂️
Finance and billing clerks
You need reliable audit trails linking customer support requests to final invoices, but disconnected records create frustrating billing discrepancies — this integration means every ticket and completed job maintains an unbroken history so accounting checks are completely effortless.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Freshservice + Jobber
Build and manage your Freshservice + Jobber automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Freshservice + Jobber with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Freshservice + Jobber Now 
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Frequently Asked Questions
How do I connect Freshservice to Jobber?
You can connect Freshservice to Jobber in just 1 click using ready-made templates on Integrately, or ask Integrately AI to build your workflow. It links your support tickets directly to field service jobs alongside tools like Slack, QuickBooks Online, and HubSpot.
Can I automatically create a Jobber job when a Freshservice ticket is created?
Can I connect Freshservice, Jobber, and Slack?
What is a good Zapier alternative for Freshservice and Jobber?
How does Freshservice handle ticket data in automations?
Can Jobber trigger updates back to Freshservice?
Do I need coding skills to automate Freshservice and Jobber?
Is the Freshservice and Jobber integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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