Freshservice + Hive Integration

Connect Freshservice to Hive - Automate your workflows in 1-click

With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Set up Hive automations to deliver faster service resolution, improve overall IT team productivity, and ultimately enhance customer satisfaction. Combine the benefits of both with Integrately’s Freshservice + Hive integration.

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Ready Workflows For Freshservice + Hive Integration

Just click on the workflow you want to automate

Send Hive message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Hive integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in Hive notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Hive messages for new Freshservice tickets today - your customers will appreciate it!

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Create Hive action for new Freshservice ticket

Freshservice + Hive Integration

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Create Your Own Freshservice & Hive Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Ticket is created in Freshservice
Triggers the automation whenever a new ticket is created
Ticket is updated in Freshservice
Triggers the automation whenever a ticket is modified
Requester is created in Freshservice
Triggers the automation whenever a new requester is created
Requester is updated in Freshservice
Triggers the automation whenever a requester is updated
Action is created in Hive
Triggers the automation whenever a new action is created
Action is updated in Hive
Triggers the automation whenever action is updated

Create ticket in Freshservice
Automatically generates a new ticket
Create requester in Freshservice
Automatically generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Automatically retrieves a requester's information using their unique ID
Get agent by ID in Freshservice
Get group by ID in Freshservice
Automatically retrieves a group by its ID
Create action in workspace in Hive
Automatically creates a new action within the workspace
Create action in project in Hive
Automatically creates a new action for a particular project
Send message in Hive
Automatically sends a new message
Create project in Hive
Automatically creates a new project
Add comment to action in Hive
Automatically adds a comment to a action in the workflow

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

See Pricing

Integrate Freshservice & Hive In 1 Click
And Save Time & Money Both

Integrately is the only automation solution you will ever need. With 1200+ apps and 20 million+ ready 1-click automations, Integrately can automate almost any task from your workflow. Plus, our AI automation builder and 24/5 live chat support make it easy to get started. To top it off, you get a free forever plan. Sign up for Integrately now & start automating!

Want to automate something else in your workflow?

You Can Also Connect Freshservice or Hive With 1200+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

Hive is a simple tool that enables you to connect all your different tools and services into one place. This way, it makes it easy to see what's going on in your team, and how things are progressing.

See Hive Integrations