Freshservice + HelpScout Integration

Integrately lets you integrate Freshservice and HelpScout instantly - without any learning curve.

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Create Your Own Freshservice & HelpScout Integration Without Any Code

Create Custom Workflow

Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice
Conversion is created in HelpScout Instant
Conversion tags are updated in HelpScout Instant
Conversation is assigned in HelpScout Instant
Customer is created in HelpScout

Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice
Create conversation in HelpScout
Search conversation in HelpScout
Create customer in HelpScout
Search customer in HelpScout
Add note in HelpScout
Update customer properties in HelpScout
Update customer in HelpScout
Search user in HelpScout
Send reply in HelpScout
Search mailbox in HelpScout
Get week report in HelpScout
Get day report in HelpScout
Get custom report in HelpScout

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You Can Also Connect Freshservice or HelpScout With 1200+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

Help Scout aims to make every customer service interaction a more human one. Using Help Scout, you can consolidate all your inboxes, create rich profiles of your customers and respond to users in real time from any device.

See HelpScout Integrations