Google Chat + Freshservice Integration

Connect Google Chat to Freshservice in 1 click

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Popular Google Chat + Freshservice Workflows

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Freshservice + Google Chat Integration

Send Google Chat message for new Freshservice ticket

Do you use Freshservice to manage your customer support ticket and are worried about forgetting to follow-up on support ticket? Simply because you didn't receive a notification? Well, we've got some good news for you!

This Freshservice - Google Chat integration helps you receive notifications for new Freshservice tickets right in your Google Chat channel.

This can be a great way to keep your team updated on the latest ticket without having to constantly check your email inbox. Just set up this automation, and you're all set.
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Google Chat + Freshservice Integration
1.
  • Google Chat
    Message is received in space in Google Chat
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
2.
  • Google Chat
    Send message via bot in space in Google Chat
  • Google Chat
    Send message in space in Google Chat
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
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