Freshsales classic + ServiceM8 Integration

Integrate Freshsales classic to ServiceM8 in one click, or tell Integrately AI how you want each deal handled. Create service jobs, update client records, track quote approvals, and alert your team automatically.

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1.
  • Freshsales classic
    Lead is created in Freshsales classic
  • Freshsales classic
    Lead is updated in Freshsales classic
  • Freshsales classic
    Deal is created in Freshsales classic
  • Freshsales classic
    Deal is updated in Freshsales classic
  • Freshsales classic
    Contact is created in Freshsales classic
  • Freshsales classic
    Contact is updated in Freshsales classic
  • Freshsales classic
    Account is created in Freshsales classic
  • Freshsales classic
    Account is updated in Freshsales classic
  • ServiceM8
    Job photo is added in ServiceM8 Instant
  • ServiceM8
    Company is created in ServiceM8 Instant
  • ServiceM8
    Company is updated in ServiceM8 Instant
  • ServiceM8
    Form is submitted in ServiceM8 Instant
  • ServiceM8
    Message is received in inbox in ServiceM8 Instant
  • ServiceM8
    Proposal is sent in ServiceM8 Instant
  • ServiceM8
    Proposal is viewed in ServiceM8 Instant
  • ServiceM8
    Job is updated in ServiceM8 Instant
  • ServiceM8
    Job badge is added in ServiceM8 Instant
  • ServiceM8
    Job badge is removed in ServiceM8 Instant
  • ServiceM8
    Job invoice is paid in ServiceM8 Instant
  • ServiceM8
    Job invoice is sent in ServiceM8 Instant
  • ServiceM8
    Job is checked in in ServiceM8 Instant
  • ServiceM8
    Job is checked out in ServiceM8 Instant
  • ServiceM8
    Job note is added in ServiceM8 Instant
  • ServiceM8
    Job quote is accepted in ServiceM8 Instant
  • ServiceM8
    Job quote is sent in ServiceM8 Instant
  • ServiceM8
    Job review is received in ServiceM8 Instant
  • ServiceM8
    Job status is changed in ServiceM8 Instant
  • ServiceM8
    Job video is added in ServiceM8 Instant
  • ServiceM8
    Staff has clocked off in ServiceM8 Instant
  • ServiceM8
    Staff has clocked on in ServiceM8 Instant
  • ServiceM8
    Job is completed in ServiceM8 Instant
  • ServiceM8
    Job is queued in ServiceM8 Instant
  • ServiceM8
    New job is created in ServiceM8 Instant
  • ServiceM8
    New client is added in ServiceM8 Instant
  • ServiceM8
    Form is completed in ServiceM8 Instant
Arrow Right
2.
  • Freshsales classic
    Create lead in Freshsales classic
  • Freshsales classic
    Search lead in Freshsales classic
  • Freshsales classic
    Update lead in Freshsales classic
  • Freshsales classic
    Lead convert in Freshsales classic
  • Freshsales classic
    Add note to lead in Freshsales classic
  • Freshsales classic
    Create task for lead in Freshsales classic
  • Freshsales classic
    Create contact in Freshsales classic
  • Freshsales classic
    Update contact in Freshsales classic
  • Freshsales classic
    Search contact in Freshsales classic
  • Freshsales classic
    Add note to contact in Freshsales classic
  • Freshsales classic
    Create task for contact in Freshsales classic
  • Freshsales classic
    Create deal in Freshsales classic
  • Freshsales classic
    Search deal in Freshsales classic
  • Freshsales classic
    Add note to deal in Freshsales classic
  • Freshsales classic
    Create task for deal in Freshsales classic
  • Freshsales classic
    Create account in Freshsales classic
  • Freshsales classic
    Search account in Freshsales classic
  • Freshsales classic
    Create task for account in Freshsales classic
  • Freshsales classic
    Add note to account in Freshsales classic
  • ServiceM8
    Search client in ServiceM8
  • ServiceM8
    Get job details by UUID in ServiceM8
  • ServiceM8
    Get staff by UUID in ServiceM8
  • ServiceM8
    Get job client details by company UUID in ServiceM8
  • ServiceM8
    Get job client contact by company UUID in ServiceM8
  • ServiceM8
    Create a job in ServiceM8
  • ServiceM8
    Create a client in ServiceM8

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Ready WorkflowsReady Workflows   for Freshsales classic + ServiceM8 Integration

Capture leads, create service jobs, update client details, alert your staff, and track job statuses, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Freshsales classic + ServiceM8 flow

Sync accounting records, send customer emails, schedule calendar events, process payments, and notify your team instantly. Pick a combination and activate it in one click.

Freshsales classic
ServiceM8
+
XeroXero (5)
+
QuickBooks OnlineQuickBooks Online (5)
+
MailchimpMailchimp (5)
+
Google CalendarGoogle Calendar (5)
+
StripeStripe (5)
+
SlackSlack (5)
S
X
F
Create a Xero invoice when a new job is completed in ServiceM8, and update the deal in Freshsales classic
Completed ServiceM8 jobs instantly generate a Xero invoice while updating your Freshsales classic deal, eliminating manual billing handoffs.
X
F
S
When a Xero invoice is paid, create a task in Freshsales classic and update the job status in ServiceM8
Paid Xero invoices update your Freshsales classic task list and ServiceM8 job status automatically, keeping your entire office informed.
F
X
S
Create a contact in Xero when a new deal is created in Freshsales classic, and create a client record in ServiceM8
New Freshsales classic deals automatically populate Xero and ServiceM8 with client details, ensuring customer data is synchronized everywhere.
X
F
S
If a Xero invoice amount exceeds 1000, update the Freshsales classic deal and add a job note in ServiceM8
High-value Xero invoices automatically flag your Freshsales classic deal and ServiceM8 job for priority management.
S
X
F
Use Claude to extract billing details from a ServiceM8 job note, create an invoice in Xero, and update Freshsales classic
Claude analyzes ServiceM8 job notes to generate accurate Xero invoices and update your Freshsales classic deal records.

Supported triggers and actions for Freshsales classic and ServiceM8

Mix and match to build the exact automation you need

Freshsales classic
Freshsales classic Triggers & Actions
Lead is created in Freshsales classic
Triggers the automation when a new lead is created
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Lead is updated in Freshsales classic
Triggers the automation when the lead information is updated
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Deal is created in Freshsales classic
Triggers the automation when a deal is created
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Deal is updated in Freshsales classic
Triggers the automation when a deal is updated
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Contact is created in Freshsales classic
Triggers the automation when a new contact is created
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Contact is updated in Freshsales classic
Triggers the automation when a contact is updated
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Account is created in Freshsales classic
Triggers the automation when a new account is created
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Account is updated in Freshsales classic
Triggers the automation when an account is updated
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Create lead in Freshsales classic
Generates new leads for potential customers
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Search lead in Freshsales classic
Retrieves information for a particular lead
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Update lead in Freshsales classic
Updates the lead information
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Lead convert in Freshsales classic
Track and convert potential leads into customers
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Add note to lead in Freshsales classic
Adds a note to a lead
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Create task for lead in Freshsales classic
Creates a new task for a particular lead
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Create contact in Freshsales classic
Adds a new contact to the database
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Update contact in Freshsales classic
Updates contact information with new details
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Search contact in Freshsales classic
Finds and retrieves contact information
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Add note to contact in Freshsales classic
Adds a personalized note to a contact
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Create task for contact in Freshsales classic
Creates a task to follow up with a contact
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Create deal in Freshsales classic
Generates a new deal with
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Search deal in Freshsales classic
Retrieves and find a deal
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Add note to deal in Freshsales classic
Adds a note to a deal
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Create task for deal in Freshsales classic
Creates a new task for a particular deal
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Create account in Freshsales classic
Generates a new account
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Search account in Freshsales classic
Searches for account information
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Create task for account in Freshsales classic
Creates a task to follow up with a account
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Add note to account in Freshsales classic
Adds a note to the customer's account for future reference
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ServiceM8
ServiceM8 Triggers & Actions
Instant
Job photo is added in ServiceM8
Triggers automation when a photo is added to a job
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Instant
Company is created in ServiceM8
Triggers automation when a new company is created
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Instant
Company is updated in ServiceM8
Triggers automation when a company is updated
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Instant
Form is submitted in ServiceM8
Triggers automation when a form is submitted
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Instant
Message is received in inbox in ServiceM8
Triggers automation when a message is received in the inbox
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Instant
Proposal is sent in ServiceM8
Triggers automation when a proposal is sent
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Instant
Proposal is viewed in ServiceM8
Triggers automation when a proposal is viewed
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Instant
Job is updated in ServiceM8
Triggers automation when a job is updated
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Instant
Job badge is added in ServiceM8
Triggers automation when a badge is added to a job
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Instant
Job badge is removed in ServiceM8
Triggers automation when a badge is removed from a job
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Instant
Job invoice is paid in ServiceM8
Triggers automation when a job invoice is paid
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Instant
Job invoice is sent in ServiceM8
Triggers automation when a job invoice is sent
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Instant
Job is checked in in ServiceM8
Triggers automation when a job is checked in
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Instant
Job is checked out in ServiceM8
Triggers automation when a job is checked out
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Instant
Job note is added in ServiceM8
Triggers automation when a note is added to a job
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Instant
Job quote is accepted in ServiceM8
Triggers automation when a job quote is accepted
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Instant
Job quote is sent in ServiceM8
Triggers automation when a job quote is sent
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Instant
Job review is received in ServiceM8
Triggers automation when a job review is received
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Instant
Job status is changed in ServiceM8
Triggers automation when a job status is changed
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Instant
Job video is added in ServiceM8
Triggers automation when a video is added to a job
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Instant
Staff has clocked off in ServiceM8
Triggers automation when staff has clocked off
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Instant
Staff has clocked on in ServiceM8
Triggers automation when staff has clocked on
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Instant
Job is completed in ServiceM8
Triggers automation when a job is completed
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Instant
Job is queued in ServiceM8
Triggers the automation when a job gets queued
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Instant
New job is created in ServiceM8
Triggers the automation when a new job is created
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Instant
New client is added in ServiceM8
Triggers the automation when a new client is added
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Instant
Form is completed in ServiceM8
Triggers the automation when a form is submitted
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Search client in ServiceM8
Searches client by name
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Get job details by UUID in ServiceM8
Retrieve job details using UUID
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Get staff by UUID in ServiceM8
Retrieve staff details using UUID
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Get job client details by company UUID in ServiceM8
Retrieve client by company details using UUID
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Get job client contact by company UUID in ServiceM8
Retrieve client contact company details using UUID
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Create a job in ServiceM8
Creates a new job
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Create a client in ServiceM8
Creates a new client record
Try it →

What can you automate with Freshsales classic + ServiceM8?

Streamline your sales pipeline and field service operations with robust automated workflows.

What you can automate?
🔄
Sync deals into service jobs instantly
Turn every new Freshsales classic deal into a scheduled ServiceM8 job the moment it is created. Eliminate manual data transfer between your sales pipeline and field dispatch.
📋
Capture every submitted client field
Map all available contact details and custom form responses from Freshsales classic into your ServiceM8 client profiles. Ensure your field team has complete customer context before arrival.
🔔
Alert your team the moment work changes
Send instant notifications to your dispatchers or sales reps whenever job statuses or deal stages change. Keep every department informed in real time.
🔀
Route workflows based on deal values
Execute different actions depending on specific deal sizes or custom fields submitted in Freshsales classic. Direct high-value accounts to specialized teams automatically.
🔄
Keep both platforms up to date
Automatically update Freshsales classic deals whenever job notes, quotes, or completion statuses change in ServiceM8. Maintain perfect data symmetry across your entire tech stack.
🔍
Prevent duplicate client records
Search existing client databases before creating new entries in ServiceM8 or Freshsales classic. Keep your customer directories clean and organized.
💳
Handle later job status updates
Trigger automated follow-ups, billing tasks, or notifications when job invoices are paid or quotes are accepted. Manage the entire lifecycle from start to finish.
🔗
Extend your workflow to accounting apps
Connect your core Freshsales classic and ServiceM8 flow with Xero or QuickBooks Online to generate invoices automatically upon job completion.
And much more...

Who is Freshsales classic + ServiceM8 integration for?

Service businesses and sales teams connecting customer pipelines with field operations to eliminate manual data entry and accelerate project delivery.

Sales managers
Sales managers
Field service coordinators
Field service coordinators
Operations directors
Operations directors
Customer success teams
Customer success teams
Account executives
Account executives
Business owners
Business owners
📈
Sales managers
You're tracking deal pipelines in Freshsales classic while your field team logs completed service visits in ServiceM8, so your revenue forecasts are always missing real-time operational status — automating both apps means every completed job updates your deal stages instantly and your pipeline reports stay accurate.
Field service coordinators
You need to dispatch technicians the moment a sales agreement is signed, but manual handoffs leave field crews waiting for job details — connecting these apps means every new deal creates a service job instantly and your dispatchers can schedule work without delay.
🏢
Operations directors
You answer to stakeholders who want transparent tracking from initial sales lead to final job completion, but fragmented software leaves gaps in your project history — this integration means every client interaction flows seamlessly across your stack and your operational metrics remain fully transparent.
📊
Customer success teams
The volume of new client onboarding requests is too high for anyone to keep up by hand, resulting in missed follow-up tasks and delayed welcome communications — with this integration, every new contact creates structured service tickets automatically and your client engagement stays consistent.
🤝
Account executives
You own the initial client relationship and depend on field teams to hand over service notes before you can close out the deal stage — automating this process means every job update syncs back to your CRM records and you always know when work is finished.
🗂️
Business owners
You need a reliable operational history across customer management and billing, but manual data transfers keep creating discrepancies in your records — connecting these platforms means every deal, quote, and job log stays perfectly synchronized without administrative overhead.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Freshsales classic + ServiceM8

Build and manage your Freshsales classic + ServiceM8 automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshsales classic + ServiceM8 with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
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2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Freshsales classic to ServiceM8?
Frequently Asked Questions
You can connect Freshsales classic to ServiceM8 instantly using 1-click automation templates or Integrately AI. With 1,500+ supported apps including Xero, Slack, and QuickBooks Online, setting up your sales and field service workflow takes just minutes.
Can I automatically create a ServiceM8 job when a new deal is won in Freshsales classic?
Frequently Asked Questions
Can I connect Freshsales classic, ServiceM8, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshsales classic and ServiceM8?
Frequently Asked Questions
How does Freshsales classic handle lead and contact synchronization?
Frequently Asked Questions
Can ServiceM8 trigger updates in Freshsales classic when jobs are completed?
Frequently Asked Questions
Do I need coding skills to automate Freshsales classic and ServiceM8?
Frequently Asked Questions
Is the Freshsales classic and ServiceM8 integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Freshsales classic or ServiceM8 With 1500+ Other Apps

Freshsales classic
Popular Freshsales classic Integrations
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ServiceM8
Popular ServiceM8 Integrations
Sync ServiceM8 with accounting, scheduling, messaging, and project management tools to keep your field operations running smoothly.
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