

Freshsales classic + ServiceM8 Integration
Integrate Freshsales classic to ServiceM8 in one click, or tell Integrately AI how you want each deal handled. Create service jobs, update client records, track quote approvals, and alert your team automatically.
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Ready Workflows for Freshsales classic + ServiceM8 Integration
Capture leads, create service jobs, update client details, alert your staff, and track job statuses, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Freshsales classic + ServiceM8 flow
Sync accounting records, send customer emails, schedule calendar events, process payments, and notify your team instantly. Pick a combination and activate it in one click.


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Xero (5)
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QuickBooks Online (5)
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Mailchimp (5)
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Google Calendar (5)
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Stripe (5)
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Slack (5)
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Create a Xero invoice when a new job is completed in ServiceM8, and update the deal in Freshsales classic
Completed ServiceM8 jobs instantly generate a Xero invoice while updating your Freshsales classic deal, eliminating manual billing handoffs.
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When a Xero invoice is paid, create a task in Freshsales classic and update the job status in ServiceM8
Paid Xero invoices update your Freshsales classic task list and ServiceM8 job status automatically, keeping your entire office informed.
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Create a contact in Xero when a new deal is created in Freshsales classic, and create a client record in ServiceM8
New Freshsales classic deals automatically populate Xero and ServiceM8 with client details, ensuring customer data is synchronized everywhere.
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If a Xero invoice amount exceeds 1000, update the Freshsales classic deal and add a job note in ServiceM8
High-value Xero invoices automatically flag your Freshsales classic deal and ServiceM8 job for priority management.
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Use Claude to extract billing details from a ServiceM8 job note, create an invoice in Xero, and update Freshsales classic
Claude analyzes ServiceM8 job notes to generate accurate Xero invoices and update your Freshsales classic deal records.
Supported triggers and actions for Freshsales classic and ServiceM8
Mix and match to build the exact automation you need

Freshsales classic Triggers & Actions
Lead is updated in Freshsales classic
Triggers the automation when the lead information is updated
Try it → Contact is created in Freshsales classic
Triggers the automation when a new contact is created
Try it → Account is created in Freshsales classic
Triggers the automation when a new account is created
Try it → 
ServiceM8 Triggers & Actions
Instant
Message is received in inbox in ServiceM8
Triggers automation when a message is received in the inbox
Try it → Instant
Job badge is removed in ServiceM8
Triggers automation when a badge is removed from a job
Try it → Instant
Job review is received in ServiceM8
Triggers automation when a job review is received
Try it → What can you automate with Freshsales classic + ServiceM8?
Streamline your sales pipeline and field service operations with robust automated workflows.
🔄
Sync deals into service jobs instantly
Turn every new Freshsales classic deal into a scheduled ServiceM8 job the moment it is created. Eliminate manual data transfer between your sales pipeline and field dispatch.
📋
Capture every submitted client field
Map all available contact details and custom form responses from Freshsales classic into your ServiceM8 client profiles. Ensure your field team has complete customer context before arrival.
🔔
Alert your team the moment work changes
Send instant notifications to your dispatchers or sales reps whenever job statuses or deal stages change. Keep every department informed in real time.
🔀
Route workflows based on deal values
Execute different actions depending on specific deal sizes or custom fields submitted in Freshsales classic. Direct high-value accounts to specialized teams automatically.
🔄
Keep both platforms up to date
Automatically update Freshsales classic deals whenever job notes, quotes, or completion statuses change in ServiceM8. Maintain perfect data symmetry across your entire tech stack.
🔍
Prevent duplicate client records
Search existing client databases before creating new entries in ServiceM8 or Freshsales classic. Keep your customer directories clean and organized.
💳
Handle later job status updates
Trigger automated follow-ups, billing tasks, or notifications when job invoices are paid or quotes are accepted. Manage the entire lifecycle from start to finish.
🔗
Extend your workflow to accounting apps
Connect your core Freshsales classic and ServiceM8 flow with Xero or QuickBooks Online to generate invoices automatically upon job completion.
And much more...
Who is Freshsales classic + ServiceM8 integration for?
Service businesses and sales teams connecting customer pipelines with field operations to eliminate manual data entry and accelerate project delivery.
Sales managers
Field service coordinators
Operations directors
Customer success teams
Account executives
Business owners
📈
Sales managers
You're tracking deal pipelines in Freshsales classic while your field team logs completed service visits in ServiceM8, so your revenue forecasts are always missing real-time operational status — automating both apps means every completed job updates your deal stages instantly and your pipeline reports stay accurate.
⚡
Field service coordinators
You need to dispatch technicians the moment a sales agreement is signed, but manual handoffs leave field crews waiting for job details — connecting these apps means every new deal creates a service job instantly and your dispatchers can schedule work without delay.
🏢
Operations directors
You answer to stakeholders who want transparent tracking from initial sales lead to final job completion, but fragmented software leaves gaps in your project history — this integration means every client interaction flows seamlessly across your stack and your operational metrics remain fully transparent.
📊
Customer success teams
The volume of new client onboarding requests is too high for anyone to keep up by hand, resulting in missed follow-up tasks and delayed welcome communications — with this integration, every new contact creates structured service tickets automatically and your client engagement stays consistent.
🤝
Account executives
You own the initial client relationship and depend on field teams to hand over service notes before you can close out the deal stage — automating this process means every job update syncs back to your CRM records and you always know when work is finished.
🗂️
Business owners
You need a reliable operational history across customer management and billing, but manual data transfers keep creating discrepancies in your records — connecting these platforms means every deal, quote, and job log stays perfectly synchronized without administrative overhead.

Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Freshsales classic + ServiceM8
Build and manage your Freshsales classic + ServiceM8 automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Freshsales classic + ServiceM8 with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Select Automation
2
Connect Accounts
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Automation is ready
Connect Freshsales classic + ServiceM8 Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Freshsales classic to ServiceM8?
You can connect Freshsales classic to ServiceM8 instantly using 1-click automation templates or Integrately AI. With 1,500+ supported apps including Xero, Slack, and QuickBooks Online, setting up your sales and field service workflow takes just minutes.
Can I automatically create a ServiceM8 job when a new deal is won in Freshsales classic?
Can I connect Freshsales classic, ServiceM8, and Slack?
What is a good Zapier alternative for Freshsales classic and ServiceM8?
How does Freshsales classic handle lead and contact synchronization?
Can ServiceM8 trigger updates in Freshsales classic when jobs are completed?
Do I need coding skills to automate Freshsales classic and ServiceM8?
Is the Freshsales classic and ServiceM8 integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
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