Freshsales classic + Live Chat Integration

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Freshsales classic. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Freshsales classic integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Freshsales classic.

This makes it easy to keep track of your support tickets and contacts in one place.