Create Freshdesk ticket for new Superchat contact
Superchat + Freshdesk Integration
Freshdesk + Superchat Integration
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Popular Freshdesk + Superchat Workflows
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Freshdesk + Superchat Integration
Create Superchat contact from new Freshdesk ticket
If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Superchat. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Superchat integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Superchat.
This makes it easy to keep track of your support tickets and contacts in one place.
See moreUse this {{trigger.CustomerSupport}} - Superchat integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Superchat.
This makes it easy to keep track of your support tickets and contacts in one place.
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Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.
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Simplify your customer connections with Superchat. It lets you manage all your messaging channels - WhatsApp, Instagram DM, Facebook Messenger, and email - in one unified platform. This helps you respond fast, personalize outreach, and boost engagement.
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