Freshdesk + Rocket.Chat Integration

Integrately lets you integrate Freshdesk and Rocket.Chat instantly - without any learning curve.

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Create Your Own Freshdesk & Rocket.Chat Integration Without Any Code

Create Custom Workflow

Ticket is updated in Freshdesk
Ticket note is created in Freshdesk
Ticket is created in Freshdesk
Message is posted anywhere in Rocket.Chat Instant
Message is posted to channel in Rocket.Chat Instant
Message is posted to private group in Rocket.Chat Instant
Channel is created in Rocket.Chat
Private group is created in Rocket.Chat

Search ticket in Freshdesk
Create Ticket in Freshdesk
Add Notes to a Ticket in Freshdesk
Update ticket in Freshdesk
Get ticket by Id in Freshdesk
Create Contact in Freshdesk
Update contact in Freshdesk
Create Company in Freshdesk
Search company in Freshdesk
Search contact in Freshdesk
Create Forum in Freshdesk
Create Forum Category in Freshdesk
Get group by Id in Freshdesk
Get agent by Id in Freshdesk
Create a forum topic in Freshdesk
Send channel message in Rocket.Chat
Send direct message in Rocket.Chat
Send private group message in Rocket.Chat
Create channel in Rocket.Chat
Search Channel in Rocket.Chat
Create private group in Rocket.Chat

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You Can Also Connect Freshdesk or Rocket.Chat With 1200+ Other Apps

Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.

See Freshdesk Integrations

Rocket.Chat brings all the best features from a professional chat software to your team communication, including audio/video conferencing, screen sharing, file transfer and many more. It is a free, open source, secure chat platform.

See Rocket.Chat Integrations