If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in respond.io. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - respond.io integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in respond.io.
This makes it easy to keep track of your support tickets and contacts in one place.
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respond.io
respond.io offers centralized business messaging across multiple channels. Efficiently manage contacts, handle conversations, and track comments. Enhance customer interactions, boost sales, and foster team collaboration with this tool.
Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.