If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Orbit. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Orbit integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Orbit.
This makes it easy to keep track of your support tickets and contacts in one place.
You Can Also Connect Freshdesk or Orbit With 1500+ Other Apps
Freshdesk
Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.
Orbit helps you create, design and maintain a community that drives growth. Our platform lets you build, engage and measure your community with ease to prove ROI while creating amazing member experience.