Freshdesk + Intercom Integration

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Create Your Own Freshdesk & Intercom Integration Without Any Code

Create Custom Workflow

Ticket is updated in Freshdesk
Ticket note is created in Freshdesk
Ticket is created in Freshdesk
Conversation is assigned to any teammate in Intercom Instant
Message is created from user or lead in Intercom Instant
Email is added to lead in Intercom Instant
Lead is tagged in Intercom Instant
Lead is untagged in Intercom Instant
User or lead is replied in Intercom Instant
Admin opened conversation in Intercom Instant
Conversation is closed by admin in Intercom Instant
Teammate replied in Intercom Instant
Admin initiates conversation in Intercom Instant
Note is added to conversation in Intercom Instant
User is created in Intercom Instant
User is deleted in Intercom Instant
User is unsubscribed in Intercom Instant
User email is updated in Intercom Instant
Company is created in Intercom Instant
Event is created in Intercom Instant
Conversation is tagged in Intercom Instant
Conversation is partially deleted in Intercom Instant
Conversation is snoozed in Intercom Instant
Lead is created in Intercom Instant

Search ticket in Freshdesk
Create Ticket in Freshdesk
Add Notes to a Ticket in Freshdesk
Update ticket in Freshdesk
Get ticket by Id in Freshdesk
Create Contact in Freshdesk
Update contact in Freshdesk
Create Company in Freshdesk
Search company in Freshdesk
Search contact in Freshdesk
Create Forum in Freshdesk
Create Forum Category in Freshdesk
Get group by Id in Freshdesk
Get agent by Id in Freshdesk
Create a forum topic in Freshdesk
Search user in Intercom
Search lead in Intercom
Search company in Intercom
Create event in Intercom
Remove tag from user in Intercom
Add contact to company in Intercom
Send message in Intercom
Create user in Intercom
Add tag to user in Intercom
Update user in Intercom
Create lead in Intercom
Update lead in Intercom
Add tag on lead in Intercom
Update company in Intercom
Add/Remove tag on company in Intercom

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You Can Also Connect Freshdesk or Intercom With 1200+ Other Apps

Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.

See Freshdesk Integrations

Intercom is a versatile AI customer service solution that offers an AI chatbot, help desk, and proactive support. It ensures customer satisfaction by facilitating effective communication for better issue resolution.

See Intercom Integrations