Freshdesk + HelpScout Integration

Integrately lets you integrate Freshdesk and HelpScout instantly - without any learning curve.

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Create Your Own Freshdesk & HelpScout Integration Without Any Code

Create Custom Workflow

Ticket is updated in Freshdesk
Ticket note is created in Freshdesk
Ticket is created in Freshdesk
Conversion is created in HelpScout Instant
Conversion tags are updated in HelpScout Instant
Conversation is assigned in HelpScout Instant
Customer is created in HelpScout

Search ticket in Freshdesk
Create Ticket in Freshdesk
Add Notes to a Ticket in Freshdesk
Update ticket in Freshdesk
Get ticket by Id in Freshdesk
Create Contact in Freshdesk
Update contact in Freshdesk
Create Company in Freshdesk
Search company in Freshdesk
Search contact in Freshdesk
Create Forum in Freshdesk
Create Forum Category in Freshdesk
Get group by Id in Freshdesk
Get agent by Id in Freshdesk
Create a forum topic in Freshdesk
Create conversation in HelpScout
Search conversation in HelpScout
Create customer in HelpScout
Search customer in HelpScout
Add note in HelpScout
Update customer properties in HelpScout
Update customer in HelpScout
Search user in HelpScout
Send reply in HelpScout
Search mailbox in HelpScout
Get week report in HelpScout
Get day report in HelpScout
Get custom report in HelpScout

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You Can Also Connect Freshdesk or HelpScout With 1200+ Other Apps

Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.

See Freshdesk Integrations

Help Scout aims to make every customer service interaction a more human one. Using Help Scout, you can consolidate all your inboxes, create rich profiles of your customers and respond to users in real time from any device.

See HelpScout Integrations