Freshsales classic is a great tool for managing customer relationships. However, when an deal is created in Freshsales classic, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.
A solution to this problem is to create a ticket in Freshdesk whenever an deal is created in Freshsales classic. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
You Can Also Connect Freshsales classic or Freshdesk With 1400+ Other Apps
Freshsales classic
Freshsales is a CRM built for sales. It helps you close deals faster by providing insights into your customers and prospects, and automating your sales workflow.
Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.