Freshchat + klaviyo Integration
Integrate Freshchat to klaviyo in one click, or tell Integrately AI how you want each conversation handled. Create profiles, update subscribers, add contacts to lists, and trigger automated email follow-ups instantly.
Free forever.Use premium features free for 14 days.1.
Message is created in Freshchat Instant- Conversation is resolved in Freshchat Instant
- Conversation is reopen in Freshchat Instant
- Agent is available in conversation in Freshchat Instant
Event is created in klaviyo
2.
- Create a conversation in Freshchat
- Create user in Freshchat
- Get user by ID in Freshchat
- Send subscription request in klaviyo
- Subscribed profile immediately in klaviyo
- Create or update profile in klaviyo
- Update subscriber in klaviyo
- Add profile in klaviyo
- Add subscriber in klaviyo
- Add profile to list in klaviyo
- Search profile in klaviyo
- Search list in klaviyo
Trusted by experts at...
Ready Workflows for Freshchat + klaviyo Integration
Capture customer messages, update subscriber profiles, sync user details, and trigger targeted email campaigns, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Freshchat + klaviyo flow
Sync your support chats and email marketing data with ecommerce orders, helpdesk tickets, and team notifications. Pick a combination and activate it in one click.
+
Shopify (6)
Shopify (6) +
Zendesk (5)
Zendesk (5) +
Mailchimp (5)
Mailchimp (5) +
Google Analytics 4 (5)
Google Analytics 4 (5) +
Slack (5)
Slack (5) +
Typeform (5)
Typeform (5) S
F
K
When an order is created in Shopify, create a user in Freshchat and add the profile in klaviyo.
Every Shopify order creates a Freshchat user and updates klaviyo profiles instantly. No manual exports, no delayed subscriber syncs.
F
K
S
When a message is created in Freshchat, create or update profile in klaviyo and update inventory in Shopify.
Sync Freshchat customer inquiries with klaviyo profiles and update your Shopify store records seamlessly.
S
F
K
If a Shopify order value exceeds your threshold, create a user in Freshchat and add profile to list in klaviyo.
High-value Shopify orders trigger priority Freshchat users and specialized klaviyo list placements automatically.
F
K
S
When a conversation is resolved in Freshchat, update subscriber in klaviyo and update order status in Shopify.
Resolved support chats update klaviyo subscribers and refresh Shopify order records automatically.
S
F
K
Use ChatGPT to analyze Shopify customer feedback, create a Freshchat user, and update subscriber in klaviyo.
ChatGPT analyzes customer notes from Shopify to format Freshchat users and update klaviyo subscriber profiles.
S
F
K
Turn every Shopify refund into a Freshchat user, update subscriber in klaviyo, and log details in Slack.
Refund events in Shopify create Freshchat users, update klaviyo subscribers, and alert your support team in Slack.
Supported triggers and actions for Freshchat and klaviyo
Mix and match to build the exact automation you need
Freshchat Triggers & Actions
Instant
Message is created in Freshchat
Triggers the automation when a new message is created
Try it → Instant
Conversation is resolved in Freshchat
Triggers the automation when any conversation is marked as completed
Try it → Instant
Conversation is reopen in Freshchat
Triggers the automation when a closed conversation is re-opened
Try it → Instant
Agent is available in conversation in Freshchat
Triggers the automation when any agent joins a conversation
Try it → klaviyo Triggers & Actions
What can you automate with Freshchat + klaviyo?
Streamline your customer support and email marketing by automating profile creation, list management, and conversation tracking between Freshchat and klaviyo.
🔄
Sync Freshchat messages with klaviyo profiles automatically
Every incoming support message in Freshchat can instantly create or update subscriber profiles in klaviyo. Eliminate manual record-keeping and keep your email marketing database fully synchronized.
📝
Capture every user detail and conversation field
Map customer data, names, and contact information directly from Freshchat conversations into klaviyo profile attributes. Ensure your marketing segments have complete and accurate subscriber data.
🔔
Notify your team as soon as new messages arrive
Trigger instant team alerts or notification flows whenever a new support message is created in Freshchat. Keep support staff responsive and ready to assist high-intent customers.
🔀
Route subscribers based on submitted conversation topics
Send customers to specific klaviyo lists or update their subscriber status depending on the specific tags or message content submitted in Freshchat.
⏱️
Keep customer profiles up to date as chats progress
Automatically update subscriber records in klaviyo when conversations are reopened, resolved, or handled by agents in Freshchat. Maintain accurate lifecycle states without manual effort.
🛡️
Create or update profiles without generating duplicates
Use robust matching rules to create new profiles or update existing ones in klaviyo whenever a Freshchat user triggers an event. Keep your database clean and organized.
⚡
Handle conversation status changes and follow-ups
Trigger targeted email campaigns or update subscriber segments when Freshchat conversations move from open to resolved. Automate your post-support marketing workflows effortlessly.
🔌
Extend your workflow with Slack team notifications
Connect Freshchat and klaviyo with Slack to alert team channels whenever key support messages arrive or subscriber profiles are successfully updated.
And much more...
Who is Freshchat + klaviyo integration for?
Support and marketing teams waste hours manually syncing customer queries with email lists, but this integration automates data flow across Freshchat and klaviyo effortlessly.
Performance marketers
Customer support leads
Account managers
Ecommerce founders
Email marketing specialists
Operations managers
📈
Performance marketers
You're running campaigns to acquire subscribers, but your marketing lists only update when someone manually exports support data, so the subscriber counts you're optimising against are always a few hours behind — with this integration, every new profile lands in klaviyo instantly and your data stays current.
⚡
Customer support leads
You need to act fast on customer queries, and you find out too late when support data doesn't reach your email platform — automating both apps means every Freshchat message updates klaviyo profiles instantly so support and marketing stay aligned.
🤝
Account managers
You answer to a client who wants to see engagement progress, but keeping conversation records and email subscriber statuses updated by hand leads to missing details — with this integration, every resolved conversation updates klaviyo profiles automatically.
📊
Ecommerce founders
The support and marketing volume is too high for anyone to keep up by hand, resulting in unsynced subscriber lists — integrating these apps means every Freshchat conversation update keeps your klaviyo audience accurate without manual data entry.
🎯
Email marketing specialists
You own the email follow-up campaign and depend on support agents to hand over customer details, but manual handoffs cause delays — automating both apps means every new user in Freshchat immediately creates a profile in klaviyo for targeted messaging.
🗂️
Operations managers
You need a reliable history of customer interactions and keep finding gaps between your support chats and email logs — connecting these apps means every conversation status change updates your klaviyo subscribers accurately.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Freshchat + klaviyo
Build and manage your Freshchat + klaviyo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Freshchat + klaviyo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Freshchat + klaviyo Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Freshchat + klaviyo Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Freshchat to klaviyo?
You can connect Freshchat to klaviyo in one click using Integrately. Choose from ready-made templates or use Integrately AI to build custom workflows linking Freshchat, klaviyo, and apps like Slack, Shopify, and Zendesk.
Can I sync Freshchat messages with klaviyo profiles automatically?
Can I connect Freshchat, klaviyo, and Slack?
What is a good Zapier alternative for Freshchat and klaviyo?
How does Freshchat handle conversation data in automations?
Can I update klaviyo profiles based on support events?
Do I need coding skills to automate Freshchat and klaviyo?
Is the Freshchat and klaviyo integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Freshchat or klaviyo With 1500+ Other Apps
Popular Freshchat Integrations
Connect Freshchat with CRM, helpdesk, and messaging platforms to manage customer support interactions effectively.
See All
Freshchat Integrations
Freshchat Integrations
No popular apps found
Popular klaviyo Integrations
Sync klaviyo with ecommerce platforms, payment gateways, and reporting tools to optimize marketing campaigns.
See All
klaviyo Integrations
klaviyo Integrations
No popular apps found
