Freshchat + Freshservice Integration

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Freshchat + Freshservice Integration
1.
  • Freshchat
    Message is created in Freshchat Instant
  • Freshchat
    Agent is available in conversation in Freshchat Instant
  • Freshchat
    Conversation is reopen in Freshchat Instant
  • Freshchat
    Conversation is resolved in Freshchat Instant
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
2.
  • Freshchat
    Create user in Freshchat
  • Freshchat
    Create conversation in Freshchat
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
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