Microsoft Dynamics 365 CRM + FreshBooks Integration

Integrate FreshBooks to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each client handled. Sync client details, create CRM contacts, update your records, and trigger follow-ups automatically.

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1.
  • Microsoft Dynamics 365 CRM
    Member is added to marketing list in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • FreshBooks
    Invoice is created in FreshBooks Instant
  • FreshBooks
    Invoice is updated in FreshBooks Instant
  • FreshBooks
    Filtered Invoice is created in FreshBooks
  • FreshBooks
    Client is created in FreshBooks Instant
  • FreshBooks
    Invoice Payment is created in FreshBooks Instant
  • FreshBooks
    Project is created in FreshBooks Instant
  • FreshBooks
    Project is updated in FreshBooks Instant
  • FreshBooks
    Estimate is created in FreshBooks Instant
  • FreshBooks
    Estimate is updated in FreshBooks Instant
  • FreshBooks
    Time Entry is created in FreshBooks Instant
  • FreshBooks
    Staff Member is created in FreshBooks
Arrow Right
2.
  • Microsoft Dynamics 365 CRM
    Search marketing list by name in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get contact by Id in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get marketing list members in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • FreshBooks
    Create invoice in FreshBooks
  • FreshBooks
    Send invoice in FreshBooks
  • FreshBooks
    Update invoice in FreshBooks
  • FreshBooks
    Search invoice in FreshBooks
  • FreshBooks
    Create client in FreshBooks
  • FreshBooks
    Search customer in FreshBooks
  • FreshBooks
    Update client in FreshBooks
  • FreshBooks
    Create time entry in FreshBooks
  • FreshBooks
    Add payment to invoice in FreshBooks
  • FreshBooks
    Create other income in FreshBooks
  • FreshBooks
    Get customer by id in FreshBooks
  • FreshBooks
    Create expense in FreshBooks
  • FreshBooks
    Create estimate in FreshBooks
  • FreshBooks
    Create project in FreshBooks

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Ready Workflows Ready Workflows for FreshBooks + Microsoft Dynamics 365 CRM Integration

Capture client details, sync invoices, update your CRM records, alert your team, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
FreshBooks + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact for new FreshBooks client

If you are using FreshBooks, then you may want to also use Microsoft Dynamics 365 CRM to manage your customer relationships. With the help of this automation, whenever you create a client in FreshBooks, a corresponding contact will be created in Microsoft Dynamics 365 CRM.

This way, you can easily keep track of all your customers' information in one place. Plus, you can send out mass emails and text messages to all your contacts with just a few clicks. So why not try it out today?
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Microsoft Dynamics 365 CRM + FreshBooks Integration

Create FreshBooks client for new Microsoft Dynamics 365 CRM contact

In order to keep your accounting and customer records in sync, when you create a contact in Microsoft Dynamics 365 CRM, this automation will automatically create a client in FreshBooks.

This way, you always have accurate information at your fingertips and don't have to worry about manual data entry. Stay organized and efficient with Microsoft Dynamics 365 CRM and FreshBooks!
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your FreshBooks + Microsoft Dynamics 365 CRM flow

Send follow-up emails, sync financial records, notify your team, and update subscriber lists as soon as your core records change. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
FreshBooks
+
Microsoft OutlookMicrosoft Outlook (4)
+
MailchimpMailchimp (4)
+
QuickBooks OnlineQuickBooks Online (3)
+
SlackSlack (4)
+
StripeStripe (3)
+
HubSpotHubSpot (4)
F
M
M
Create a contact in Microsoft Dynamics 365 CRM when a client is created in FreshBooks, and send a welcome email in Microsoft Outlook.
New FreshBooks clients appear in Microsoft Dynamics 365 CRM instantly and Microsoft Outlook sends out the welcome message right away.
F
M
M
Log a new FreshBooks invoice in Microsoft Dynamics 365 CRM, and send a notification email in Microsoft Outlook.
Every FreshBooks invoice update reaches Microsoft Dynamics 365 CRM while Microsoft Outlook alerts your finance team.
F
M
M
When a contact is created in Microsoft Dynamics 365 CRM, create a client in FreshBooks and send a confirmation email in Microsoft Outlook.
New Microsoft Dynamics 365 CRM contacts become FreshBooks clients automatically while Microsoft Outlook sends confirmation.
F
M
M
Use Claude to draft follow-ups for new FreshBooks clients, update Microsoft Dynamics 365 CRM, and send the draft via Microsoft Outlook.
Claude drafts personalized outreach for new FreshBooks clients before Microsoft Dynamics 365 CRM updates and Microsoft Outlook sends it.

Supported triggers and actions for Microsoft Dynamics 365 CRM and FreshBooks

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Member is added to marketing list in Microsoft Dynamics 365 CRM
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Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Search marketing list by name in Microsoft Dynamics 365 CRM
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Get contact by Id in Microsoft Dynamics 365 CRM
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Get marketing list members in Microsoft Dynamics 365 CRM
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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FreshBooks
FreshBooks Triggers & Actions
Instant
Invoice is created in FreshBooks
Triggers the automation when any invoice is added or modified
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Instant
Invoice is updated in FreshBooks
Triggers the automation when an invoice is updated
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Filtered Invoice is created in FreshBooks
Triggers the automation when a particular action in the workflow fails
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Instant
Client is created in FreshBooks
Triggers the automation when a new client is created
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Instant
Invoice Payment is created in FreshBooks
Triggers the automation when payment is attempted against an invoice
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Instant
Project is created in FreshBooks
Triggers the automation when a new project is created
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Instant
Project is updated in FreshBooks
Triggers the automation when a project is updated
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Instant
Estimate is created in FreshBooks
Triggers the automation when a new estimate is created
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Instant
Estimate is updated in FreshBooks
Triggers the automation when any estimate is modified
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Instant
Time Entry is created in FreshBooks
Triggers the automation when a new time entry is created
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Staff Member is created in FreshBooks
Triggers the automation when a new staff member is added
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Create invoice in FreshBooks
Generates invoices for sales transactions
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Send invoice in FreshBooks
Generates and send invoices to clients
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Update invoice in FreshBooks
Updates invoice details based on new information
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Search invoice in FreshBooks
Locates and retrieves invoices with
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Create client in FreshBooks
Generates a new client profile
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Search customer in FreshBooks
Locates and retrieves customer information
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Update client in FreshBooks
Updates client information
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Create time entry in FreshBooks
Creates a new time entry without manual input
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Add payment to invoice in FreshBooks
Adds payment details to the invoice upon receiving a payment
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Create other income in FreshBooks
Records other income
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Get customer by id in FreshBooks
Retrieves customer information based on their id
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Create expense in FreshBooks
Generates a new expense record
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Create estimate in FreshBooks
Adds a new contact to the contact list
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Create project in FreshBooks
Creates a new project
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What can you automate with FreshBooks + Microsoft Dynamics 365 CRM?

Connect your accounting and CRM workflows to eliminate double entry and keep customer records synchronized across apps.

What you can automate?
🔄
Sync new clients from FreshBooks to Microsoft Dynamics 365 CRM
Create a contact in Microsoft Dynamics 365 CRM automatically whenever a new client is added in FreshBooks. Your sales pipeline reflects new client onboarding without manual copying.
📋
Capture every submitted invoice field
Map all available FreshBooks invoice line items and totals into your Microsoft Dynamics 365 CRM records. Your CRM account history becomes a complete financial reference.
🔔
Notify your team the moment payments arrive
Trigger instant team notifications in Slack or email whenever an invoice payment is created in FreshBooks. Sales and finance teams stay informed of revenue milestones.
🔀
Route records based on submitted criteria
Send enterprise clients to dedicated sales representatives in Microsoft Dynamics 365 CRM while standard accounts follow your default pipeline routing rules.
🔄
Keep destination records updated as details change
Update existing Microsoft Dynamics 365 CRM accounts automatically whenever client information or project scopes are modified in FreshBooks.
🛡️
Prevent duplicate records with smart search
Search existing Microsoft Dynamics 365 CRM contacts before creating new entries from FreshBooks client data. Your database stays organized and free of duplicates.
💳
Manage later status changes and invoice payments
Update account statuses in Microsoft Dynamics 365 CRM the moment an invoice payment is created or an estimate is approved in FreshBooks.
🔗
Extend your workflow to marketing and support tools
Trigger follow-up campaigns in Mailchimp or create support tasks in HubSpot automatically after your core FreshBooks and Microsoft Dynamics 365 CRM sync completes.
And much more...

Who is FreshBooks + Microsoft Dynamics 365 CRM integration for?

Financial controllers, sales teams, and operations managers eliminate manual data entry and keep billing records aligned with CRM pipelines.

Financial controllers
Financial controllers
Sales representatives
Sales representatives
Account managers
Account managers
Operations directors
Operations directors
CRM administrators
CRM administrators
Billing specialists
Billing specialists
📈
Financial controllers
You rely on accurate invoice data for financial reporting, but manual spreadsheet updates leave your revenue figures a few days behind — with this integration, every new invoice in FreshBooks updates Microsoft Dynamics 365 CRM instantly and your ledger stays current.
Sales representatives
You need to know the moment a prospect converts or pays an estimate, but waiting for billing notifications slows down your outreach — with this integration, every client event triggers immediate CRM updates so you can act while leads are hot.
📊
Account managers
You present client account statuses to stakeholders regularly, but disconnected accounting and CRM tools create gaps in your reports — with this integration, client data flows seamlessly between systems to provide a complete view of account history.
⚙️
Operations directors
You manage high volumes of customer accounts and invoices every week, but manual data transfers lead to costly duplicate entries — with this integration, automated record syncing ensures your entire database remains clean and accurate.
🤝
CRM administrators
You depend on upstream handovers from billing to keep customer records up to date, but missing details break your pipeline views — with this integration, every new client and invoice populates your CRM fields correctly without manual intervention.
🗂️
Billing specialists
You maintain audit trails across multiple business platforms, but missing transaction records make reconciliation frustrating — with this integration, payment updates log reliably across both applications to maintain an uncompromised audit history.
Our team

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Why choose Integrately to automate Microsoft Dynamics 365 CRM + FreshBooks

Build and manage your Microsoft Dynamics 365 CRM + FreshBooks automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + FreshBooks with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect FreshBooks to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
You can connect FreshBooks to Microsoft Dynamics 365 CRM instantly using 1-click automations or by asking Integrately AI to set up your workflow with apps like Slack, Mailchimp, and Microsoft Outlook.
Can I automatically sync new FreshBooks clients to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Can I connect FreshBooks, Microsoft Dynamics 365 CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for FreshBooks and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
How does FreshBooks handle client data during integration?
Frequently Asked Questions
Can Microsoft Dynamics 365 CRM trigger updates in FreshBooks?
Frequently Asked Questions
Do I need coding skills to automate FreshBooks and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Is the FreshBooks and Microsoft Dynamics 365 CRM integration free?
Frequently Asked Questions
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