forms.app + Freshworks CRM (Freshsales Suite) Integration

Integrate forms.app to Freshworks CRM (Freshsales Suite) in one click, or tell Integrately AI how you want each submission handled. Capture contact details, create deals, update customer records, and alert your sales team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • forms.app
    Form is submitted in forms.app Instant
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
Arrow Right
2.
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for forms.app + Freshworks CRM (Freshsales Suite) Integration

Capture form responses, create CRM contacts, update deals, alert your team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
forms.app + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) task for new forms.app form

It's important to stay on top of your customer relationships, and one way to do that is to create Freshworks CRM (Freshsales Suite) tasks for new forms.app forms received. This way, you can follow up with your customers in a timely manner and ensure that their needs are being met.

Plus, by having a system in place for managing customer relationships, you'll be able to more easily scale your business as it grows. So go ahead and set up that Freshworks CRM (Freshsales Suite) task for new forms.app form received today - your customers will thank you for it!
See more
  • 1of2
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your forms.app + Freshworks CRM (Freshsales Suite) flow

Sync customer data across your email marketing, team chat, spreadsheets, and calendar tools as soon as a form is submitted. Pick a combination and activate it in one click.

forms.app
Freshworks CRM (Freshsales Suite)
+
MailchimpMailchimp (5)
+
SlackSlack (5)
+
Google SheetsGoogle Sheets (5)
+
CalendlyCalendly (5)
+
GmailGmail (5)
+
StripeStripe (5)
F
M
F
Add every forms.app submission to Mailchimp as a new subscriber, and create the contact in Freshworks CRM (Freshsales Suite)
New form submissions instantly populate Mailchimp and Freshworks CRM (Freshsales Suite), eliminating manual data entry across platforms.
F
M
F
Send a welcome email via Mailchimp for every forms.app submission, and create the contact in Freshworks CRM (Freshsales Suite)
Engage new leads instantly with Mailchimp while logging their details in Freshworks CRM (Freshsales Suite).
F
M
F
If a forms.app submission indicates enterprise interest, add them to your VIP Mailchimp audience and create a high-priority deal in Freshworks CRM (Freshsales Suite)
Segment high-value leads automatically into Mailchimp and create high-priority deals in Freshworks CRM (Freshsales Suite).
F
C
M
F
Use ChatGPT to summarise every forms.app response, add the subscriber to Mailchimp, and create a contact note in Freshworks CRM (Freshsales Suite)
AI summarises form feedback before adding the contact to Mailchimp and updating Freshworks CRM (Freshsales Suite).
F
M
F
S
Turn every forms.app submission into a Mailchimp subscriber, create a Freshworks CRM (Freshsales Suite) contact, and notify your sales team in Slack
Keep Mailchimp, Freshworks CRM (Freshsales Suite), and Slack perfectly aligned on every new form submission.

Supported triggers and actions for forms.app and Freshworks CRM (Freshsales Suite)

Mix and match to build the exact automation you need

forms.app
forms.app Triggers & Actions
Instant
Form is submitted in forms.app
Triggers the automation when a form is filled
Try it →
No action is available
Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
Try it →
Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
Try it →
Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
Try it →
Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
Try it →
Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
Try it →
Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
Try it →
Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
Try it →
Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
Try it →
Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
Try it →
Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
Try it →
Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
Try it →
Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
Try it →
Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
Try it →
Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
Try it →
Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
Try it →
Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
Try it →
Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
Try it →
Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
Try it →
Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
Try it →
Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
Try it →
Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
Try it →
Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
Try it →
Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
Try it →
Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
Try it →
Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
Try it →
Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
Try it →
Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
Try it →
Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
Try it →
Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
Try it →
Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
Try it →
Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
Try it →

What can you automate with forms.app + Freshworks CRM (Freshsales Suite)?

Streamline lead capture, CRM updates, team alerts, and pipeline management in a single automated workflow.

What you can automate?
🚀
Create CRM contacts from form submissions automatically
Send every new form response straight into Freshworks CRM (Freshsales Suite) as a contact the moment a user submits their information.
📋
Capture every submitted field in your CRM
Map all custom form fields, questions, and responses directly into Freshworks CRM (Freshsales Suite) fields instead of missing vital prospect details.
🔔
Alert your team as soon as a lead arrives
Notify sales reps and team members instantly in Slack or via email whenever a high-value form submission hits your system.
🔀
Route submissions based on submitted values
Evaluate form answers to create different deals, accounts, or tasks in Freshworks CRM (Freshsales Suite) depending on prospect tier or request type.
🔄
Keep CRM records up to date as forms change
Automatically update existing contacts or deals in Freshworks CRM (Freshsales Suite) when recurring users submit updated information.
🛡️
Create or update contacts without duplicates
Check existing database records before creating new entries, ensuring your Freshworks CRM (Freshsales Suite) database remains clean and organised.
📊
Handle later deal and task updates
Manage subsequent pipeline stages, create follow-up tasks, and add notes to deals in Freshworks CRM (Freshsales Suite) as work progresses.
🔗
Extend your workflow to Google Sheets or Slack
Connect your core automation to Google Sheets or Slack to keep logs updated and team communication running smoothly.
And much more...

Who is forms.app + Freshworks CRM (Freshsales Suite) integration for?

Connect forms.app to Freshworks CRM (Freshsales Suite) to eliminate manual data entry, accelerate sales pipelines, and keep customer records instantly updated.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Account managers
Account managers
Customer support teams
Customer support teams
Business development teams
Business development teams
Operations managers
Operations managers
📈
Performance marketers
You report on form conversion numbers and campaign performance, but your CRM pipeline reports are always stale because form data sits unexported in your builder — this integration means every new submission lands in your CRM instantly and your metrics stay current.
Sales representatives
You need to act fast on inbound inquiries to close deals, but you find out about new submissions hours later when someone manually checks the form builder — this integration means leads appear in your CRM pipeline immediately and you can follow up while intent is high.
🤝
Account managers
You answer to clients or stakeholders who want to see real-time onboarding progress and form submissions, but tracking updates requires manual cross-referencing — this integration means every client response is logged directly into your CRM accounts and progress is always visible.
🎫
Customer support teams
The volume of inbound support tickets submitted via forms is too high for anyone to keep up by hand, leading to missed client requests — this integration means every inquiry creates a tracked task or contact in your CRM automatically.
🔄
Business development teams
You own the sales follow-up stage and depend on upstream marketing forms to hand over prospect details, but manual handoffs cause delays — this integration means prospect data flows straight from your forms into your sales pipeline without friction.
🗂️
Operations managers
You need a reliable history of all form interactions and keep finding gaps in your customer records due to human error during data entry — this integration means every submission is captured accurately in your CRM system every single time.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate forms.app + Freshworks CRM (Freshsales Suite)

Build and manage your forms.app + Freshworks CRM (Freshsales Suite) automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect forms.app + Freshworks CRM (Freshsales Suite) with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect forms.app to Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
You can connect forms.app to Freshworks CRM (Freshsales Suite) in 1 click using ready workflows or by using Integrately AI to build your custom flow with tools like Google Sheets, Slack, and Gmail.
Can I automatically create Freshworks CRM (Freshsales Suite) contacts from forms.app submissions?
Frequently Asked Questions
Can I connect forms.app, Freshworks CRM (Freshsales Suite), and Slack?
Frequently Asked Questions
What is a good Zapier alternative for forms.app and Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
How are form fields mapped between forms.app and Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Can I update existing Freshworks CRM (Freshsales Suite) records when a form is resubmitted?
Frequently Asked Questions
Do I need coding skills to automate forms.app and Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Is the forms.app and Freshworks CRM (Freshsales Suite) integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect forms.app or Freshworks CRM (Freshsales Suite) With 1500+ Other Apps

forms.app
Popular forms.app Integrations
Connect form builders to survey tools, content platforms, and marketing apps to collect and distribute data across your digital channels.
See All
forms.app Integrations arrow right
No popular apps found
Freshworks CRM (Freshsales Suite)
Popular Freshworks CRM (Freshsales Suite) Integrations
Sync CRM platforms with support desks, billing systems, and communication tools to unify your sales and customer success stack.