Freshworks CRM (Freshsales Suite) + FormCrafts Integration

Integrate FormCrafts to Freshworks CRM (Freshsales Suite) in one click, or tell Integrately AI how you want each submission handled. Send leads straight to your CRM, create matching contacts, alert your team, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • FormCrafts
    Form is submitted in FormCrafts
Arrow Right
2.
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for FormCrafts + Freshworks CRM (Freshsales Suite) Integration

Capture form submissions, create contacts, update accounts, alert your team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
FormCrafts + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM contact for new FormCrafts response

When someone completes your FormCrafts, a new contact is automatically created in your Freshworks CRM. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the FormCrafts is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a FormCrafts - Freshworks CRM integration set up makes it easy to manage your customer relationships and grow your business.
See more
FormCrafts + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM deal for new FormCrafts response

Integrating your Freshworks CRM with your FormCrafts, can help you automatically create new deals based on responses recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This FormCrafts - Freshworks CRM integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your FormCrafts + Freshworks CRM (Freshsales Suite) flow

Capture leads, create contacts, keep your CRM updated, alert your team, and trigger follow-ups, all in just one click.

Freshworks CRM (Freshsales Suite)
FormCrafts
+
Google SheetsGoogle Sheets (3)
+
MailchimpMailchimp (2)
+
SlackSlack (2)
+
GmailGmail (2)
+
CalendlyCalendly (2)
+
StripeStripe (2)
F
F
G
Add every FormCrafts submission to your Freshworks CRM (Freshsales Suite) contacts, and log the entry in Google Sheets
Every FormCrafts submission instantly creates a contact in Freshworks CRM (Freshsales Suite) and records a row in Google Sheets, removing manual data entry.
F
F
G
When a contact is created in Freshworks CRM (Freshsales Suite) from a FormCrafts submission, update the matching row in Google Sheets
Keep your tracking sheets synchronized automatically whenever a Freshworks CRM (Freshsales Suite) contact is generated from a FormCrafts submission.
F
C
F
G
Use ChatGPT to analyse every FormCrafts submission, create a contact in Freshworks CRM (Freshsales Suite), and log the categorized lead in Google Sheets
ChatGPT analyses incoming FormCrafts submissions before creating a Freshworks CRM (Freshsales Suite) contact and logging the result in Google Sheets.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and FormCrafts

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
Try it →
Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
Try it →
Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
Try it →
Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
Try it →
Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
Try it →
Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
Try it →
Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
Try it →
Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
Try it →
Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
Try it →
Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
Try it →
Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
Try it →
Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
Try it →
Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
Try it →
Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
Try it →
Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
Try it →
Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
Try it →
Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
Try it →
Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
Try it →
Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
Try it →
Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
Try it →
Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
Try it →
Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
Try it →
Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
Try it →
Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
Try it →
Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
Try it →
Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
Try it →
Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
Try it →
Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
Try it →
Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
Try it →
Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
Try it →
Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
Try it →
FormCrafts
FormCrafts Triggers & Actions
Form is submitted in FormCrafts
Triggers the automation when a form is filled
Try it →
No action is available

What can you automate with FormCrafts + Freshworks CRM (Freshsales Suite)?

Streamline your entire workflow from initial form submission to closed deals and updated accounts.

What you can automate?
Create CRM contacts from form submissions automatically
Every form submission in FormCrafts immediately generates a new contact in Freshworks CRM (Freshsales Suite). Eliminate manual data entry and respond to inbound leads faster.
📋
Capture every submitted form field into your CRM
Map all submitted form answers into corresponding Freshworks CRM (Freshsales Suite) contact properties instead of just basic name and email fields.
🔔
Notify your team in Slack when new leads arrive
Send instant alerts to your sales channel whenever a FormCrafts submission creates a new contact or deal in Freshworks CRM (Freshsales Suite).
🔀
Route leads based on specific form submission criteria
Apply conditional rules to sort incoming FormCrafts submissions and create prioritized contacts or tasks in Freshworks CRM (Freshsales Suite).
🔄
Keep customer records updated as information changes
Synchronize contact updates between FormCrafts responses and Freshworks CRM (Freshsales Suite) accounts to maintain data accuracy across platforms.
🔍
Check existing records before creating new entries
Search for existing contacts by email or phone number in Freshworks CRM (Freshsales Suite) before creating duplicate records from form submissions.
💼
Manage deal stages and milestones automatically
Create and update deals in Freshworks CRM (Freshsales Suite) based on form submission milestones and customer progression.
📊
Extend your CRM workflow with Google Sheets logging
Add Google Sheets record-keeping to your FormCrafts and Freshworks CRM (Freshsales Suite) automation for enhanced reporting.
And much more...

Who is FormCrafts + Freshworks CRM (Freshsales Suite) integration for?

Sales, marketing, and operations teams streamline lead capture, eliminate manual data entry, and keep customer records synchronized across both platforms.

Sales managers
Sales managers
Inside sales reps
Inside sales reps
Operations leads
Operations leads
Marketing specialists
Marketing specialists
Account executives
Account executives
Customer success teams
Customer success teams
📈
Sales managers
You're reviewing lead submission logs to forecast monthly pipeline, but delayed entries mean your conversion reports are always a few hours behind — with this integration, every new submission creates a contact instantly and your pipeline stays accurate.
Inside sales reps
You're waiting for form notifications to reach your inbox before following up with inbound prospects, but missed alerts leave hot leads sitting cold — automating both apps means every submission triggers an immediate CRM contact so you can call prospects right away.
📊
Operations leads
You're manually exporting form responses to update client accounts, but human error leaves gaps in customer data records — this integration means every submission flows straight into your CRM without manual data transfer.
🎯
Marketing specialists
You're running high-volume promotional campaigns driving heavy traffic to registration forms, but manual contact creation cannot keep pace with sudden submission spikes — automating both apps means every lead is captured and logged without bottlenecks.
🤝
Account executives
You're depending on marketing teams to manually hand over qualified form leads, but communication delays stall initial prospect outreach — connecting these apps means every submission instantly assigns a contact in your sales workspace.
🔍
Customer success teams
You're searching through scattered emails for client onboarding details, but incomplete submission histories cause disjointed customer touchpoints — this integration means every form submission maintains a reliable, complete audit trail.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + FormCrafts

Build and manage your Freshworks CRM (Freshsales Suite) + FormCrafts automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + FormCrafts with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect FormCrafts to Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
You can connect FormCrafts to Freshworks CRM (Freshsales Suite) in 1-click using ready-made templates on Integrately, or ask Integrately AI to build the automation and map the fields.
Can I automatically create Freshworks CRM (Freshsales Suite) contacts from FormCrafts submissions?
Frequently Asked Questions
Can I connect FormCrafts, Freshworks CRM (Freshsales Suite), and Slack?
Frequently Asked Questions
What is a good Zapier alternative for FormCrafts and Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
How does FormCrafts handle form submission data during integration?
Frequently Asked Questions
What operations can Freshworks CRM (Freshsales Suite) perform when a form is submitted?
Frequently Asked Questions
Do I need coding skills to automate FormCrafts and Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Is the FormCrafts and Freshworks CRM (Freshsales Suite) integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect FormCrafts or Freshworks CRM (Freshsales Suite) With 1500+ Other Apps

FormCrafts
Popular FormCrafts Integrations
Connect FormCrafts to email, survey, and database tools to collect and manage form responses effectively.
Freshworks CRM (Freshsales Suite)
Popular Freshworks CRM (Freshsales Suite) Integrations
Sync Freshworks CRM (Freshsales Suite) with marketing, billing, and communication platforms to accelerate your sales cycle.