Files.com (BrickFTP) + Groove Integration

Integrately lets you integrate Files.com (BrickFTP) and Groove instantly - without any learning curve.

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Create Your Own Files.com (BrickFTP) & Groove Integration Without Any Code

Create Custom Workflow

Group is created in Files.com (BrickFTP)
User is created in Files.com (BrickFTP)
Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant

Update group in Files.com (BrickFTP)
Create group in Files.com (BrickFTP)
Search group in Files.com (BrickFTP)
Delete group in Files.com (BrickFTP)
Create permission in Files.com (BrickFTP)
Create user in Files.com (BrickFTP)
Search user in Files.com (BrickFTP)
Update user in Files.com (BrickFTP)
Delete user in Files.com (BrickFTP)
Upload File in Files.com (BrickFTP)
Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove

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You Can Also Connect Files.com (BrickFTP) or Groove With 1200+ Other Apps

Brick FTP is a secure and reliable file-sharing service that helps send and receive files to and from your clients, vendors and co-workers - no matter what browser, operating system or FTP program they use.

See Files.com (BrickFTP) Integrations

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations