Facebook Messenger + ServiceM8 Integration

Integrate Facebook Messenger to ServiceM8 in one click, or tell Integrately AI how you want each job handled. Create client records, schedule jobs, update details, and notify staff automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Facebook Messenger
    Message is received in Facebook Messenger Instant
  • ServiceM8
    Job is completed in ServiceM8 Instant
  • ServiceM8
    Job photo is added in ServiceM8 Instant
  • ServiceM8
    Job quote is accepted in ServiceM8 Instant
  • ServiceM8
    Job quote is sent in ServiceM8 Instant
  • ServiceM8
    Job review is received in ServiceM8 Instant
  • ServiceM8
    Job status is changed in ServiceM8 Instant
  • ServiceM8
    Job video is added in ServiceM8 Instant
  • ServiceM8
    Staff has clocked off in ServiceM8 Instant
  • ServiceM8
    Staff has clocked on in ServiceM8 Instant
  • ServiceM8
    Job note is added in ServiceM8 Instant
  • ServiceM8
    Job is queued in ServiceM8 Instant
  • ServiceM8
    Job is checked out in ServiceM8 Instant
  • ServiceM8
    Company is created in ServiceM8 Instant
  • ServiceM8
    Company is updated in ServiceM8 Instant
  • ServiceM8
    Form is submitted in ServiceM8 Instant
  • ServiceM8
    Message is received in inbox in ServiceM8 Instant
  • ServiceM8
    Proposal is sent in ServiceM8 Instant
  • ServiceM8
    Proposal is viewed in ServiceM8 Instant
  • ServiceM8
    Job is updated in ServiceM8 Instant
  • ServiceM8
    Job badge is added in ServiceM8 Instant
  • ServiceM8
    Job badge is removed in ServiceM8 Instant
  • ServiceM8
    Job invoice is paid in ServiceM8 Instant
  • ServiceM8
    Job invoice is sent in ServiceM8 Instant
  • ServiceM8
    Job is checked in in ServiceM8 Instant
  • ServiceM8
    New job is created in ServiceM8 Instant
  • ServiceM8
    New client is added in ServiceM8 Instant
  • ServiceM8
    Form is completed in ServiceM8 Instant
Arrow Right
2.
  • Facebook Messenger
    Send message from page in Facebook Messenger
  • ServiceM8
    Search client in ServiceM8
  • ServiceM8
    Get job details by UUID in ServiceM8
  • ServiceM8
    Get staff by UUID in ServiceM8
  • ServiceM8
    Get job client details by company UUID in ServiceM8
  • ServiceM8
    Get job client contact by company UUID in ServiceM8
  • ServiceM8
    Create a job in ServiceM8
  • ServiceM8
    Create a client in ServiceM8

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready WorkflowsReady Workflows   for Facebook Messenger + ServiceM8 Integration

Create jobs from incoming messages, organise client details, track status changes, and alert staff, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Facebook Messenger + ServiceM8 flow

Capture client details into spreadsheets, send financial updates to your team, and log records in external databases. Pick a combination and activate it in one click.

Facebook Messenger
ServiceM8
+
GmailGmail (4)
+
Google CalendarGoogle Calendar (3)
+
StripeStripe (3)
+
XeroXero (3)
+
Google SheetsGoogle Sheets (4)
+
SlackSlack (3)
F
S
G
Create a ServiceM8 job when a message is received in Facebook Messenger, and send confirmation details in Gmail
Incoming Facebook Messenger messages create new ServiceM8 jobs instantly while Gmail emails confirmation details to the client.
S
F
G
When a ServiceM8 job status is changed, update records and send an email notification in Gmail
ServiceM8 job updates trigger automated status emails in Gmail to keep clients updated on progress.
S
F
G
When a Form is submitted in ServiceM8, create a client record and send a briefing email in Gmail
ServiceM8 form submissions automatically create client records and email detailed project briefs via Gmail.
F
S
G
G
Use Gemini to summarise Facebook Messenger enquiries, create a ServiceM8 job, and email the brief in Gmail
Gemini analyses incoming Facebook Messenger messages, creates a ServiceM8 job, and emails the summary via Gmail.

Supported triggers and actions for Facebook Messenger and ServiceM8

Mix and match to build the exact automation you need

Facebook Messenger
Facebook Messenger Triggers & Actions
Instant
Message is received in Facebook Messenger
Triggers the automation when a new message is received
Try it →
Send message from page in Facebook Messenger
Sends a message from a page
Try it →
ServiceM8
ServiceM8 Triggers & Actions
Instant
Job is completed in ServiceM8
Triggers automation when a job is completed
Try it →
Instant
Job photo is added in ServiceM8
Triggers automation when a photo is added to a job
Try it →
Instant
Job quote is accepted in ServiceM8
Triggers automation when a job quote is accepted
Try it →
Instant
Job quote is sent in ServiceM8
Triggers automation when a job quote is sent
Try it →
Instant
Job review is received in ServiceM8
Triggers automation when a job review is received
Try it →
Instant
Job status is changed in ServiceM8
Triggers automation when a job status is changed
Try it →
Instant
Job video is added in ServiceM8
Triggers automation when a video is added to a job
Try it →
Instant
Staff has clocked off in ServiceM8
Triggers automation when staff has clocked off
Try it →
Instant
Staff has clocked on in ServiceM8
Triggers automation when staff has clocked on
Try it →
Instant
Job note is added in ServiceM8
Triggers automation when a note is added to a job
Try it →
Instant
Job is queued in ServiceM8
Triggers the automation when a job gets queued
Try it →
Instant
Job is checked out in ServiceM8
Triggers automation when a job is checked out
Try it →
Instant
Company is created in ServiceM8
Triggers automation when a new company is created
Try it →
Instant
Company is updated in ServiceM8
Triggers automation when a company is updated
Try it →
Instant
Form is submitted in ServiceM8
Triggers automation when a form is submitted
Try it →
Instant
Message is received in inbox in ServiceM8
Triggers automation when a message is received in the inbox
Try it →
Instant
Proposal is sent in ServiceM8
Triggers automation when a proposal is sent
Try it →
Instant
Proposal is viewed in ServiceM8
Triggers automation when a proposal is viewed
Try it →
Instant
Job is updated in ServiceM8
Triggers automation when a job is updated
Try it →
Instant
Job badge is added in ServiceM8
Triggers automation when a badge is added to a job
Try it →
Instant
Job badge is removed in ServiceM8
Triggers automation when a badge is removed from a job
Try it →
Instant
Job invoice is paid in ServiceM8
Triggers automation when a job invoice is paid
Try it →
Instant
Job invoice is sent in ServiceM8
Triggers automation when a job invoice is sent
Try it →
Instant
Job is checked in in ServiceM8
Triggers automation when a job is checked in
Try it →
Instant
New job is created in ServiceM8
Triggers the automation when a new job is created
Try it →
Instant
New client is added in ServiceM8
Triggers the automation when a new client is added
Try it →
Instant
Form is completed in ServiceM8
Triggers the automation when a form is submitted
Try it →
Search client in ServiceM8
Searches client by name
Try it →
Get job details by UUID in ServiceM8
Retrieve job details using UUID
Try it →
Get staff by UUID in ServiceM8
Retrieve staff details using UUID
Try it →
Get job client details by company UUID in ServiceM8
Retrieve client by company details using UUID
Try it →
Get job client contact by company UUID in ServiceM8
Retrieve client contact company details using UUID
Try it →
Create a job in ServiceM8
Creates a new job
Try it →
Create a client in ServiceM8
Creates a new client record
Try it →

What can you automate with Facebook Messenger + ServiceM8?

Turn customer conversations into actionable service jobs, sync client details instantly, and keep your entire team aligned without manual copy-pasting.

What you can automate?
💬
Turn incoming messages into new service jobs
Create a new ServiceM8 job automatically the moment a customer sends a message on Facebook Messenger. Eliminate manual transcription and kick off your service workflow instantly.
📝
Capture detailed client information
Extract names, contact numbers, and message content to populate client records accurately. Ensure every detail provided by the customer is saved where your team can use it.
🔔
Alert your team to urgent client requests
Notify your dispatchers or staff instantly whenever a new service request arrives. Keep your team responsive and ready to assign technicians without delay.
🔀
Route requests based on message content
Sort incoming queries by urgency or service type to trigger specific workflows. Ensure VIP clients or emergency repairs receive immediate attention.
🔄
Keep job records up to date
Refreshed client and job details flow seamlessly across your systems as conversations progress. Prevent outdated information from causing costly scheduling errors.
👥
Match and update existing clients
Search for existing client records before creating new entries to avoid duplicate profiles. Keep your database clean and your customer history consolidated.
📌
Manage job status changes automatically
Trigger follow-up actions when jobs move through stages like completion or invoicing. Keep clients and internal teams informed of progress at every step.
📊
Sync workflow data with external sheets
Extend your Facebook Messenger and ServiceM8 data into Google Sheets for deeper reporting and team visibility. Track performance metrics across your entire service operation.
And much more...

Who is Facebook Messenger + ServiceM8 integration for?

Service business owners and support staff streamline client communication, eliminate manual data entry, and keep jobs updated across platforms without missing critical client requests.

Service operations managers
Service operations managers
Dispatch coordinators
Dispatch coordinators
Customer support leads
Customer support leads
Business owners
Business owners
Field service technicians
Field service technicians
Service administrators
Service administrators
📈
Service operations managers
You're tracking daily job notes and client queries across separate tools, but your operational reports are always waiting on manual data entry, so the metrics you review are hours behind — automating both apps means every incoming message creates clean records instantly and your dashboards stay current.
Dispatch coordinators
You need to dispatch field staff quickly when clients write in, but message notifications get buried in crowded inboxes, so technicians find out about schedule changes too late — with this integration, incoming client requests trigger job creation immediately so your team responds without delay.
🤝
Customer support leads
You answer to clients asking about job statuses, but status tracking requires checking multiple systems by hand, so your clients wait too long for updates — automating both apps means every client message links directly to job records so you provide accurate answers on the spot.
📊
Business owners
Your inquiry volume grows every week while your team manually copies conversation details into your job management software, so administrative overhead stalls your company's growth — this integration means every interaction feeds your workflow without manual handling.
👷
Field service technicians
You depend on office staff to hand over client details from messaging apps before you head out, but handover steps get missed, so you arrive on site without full context — connecting these apps means client communications flow straight into job files so you always know what is needed.
🗂️
Service administrators
You need a reliable history of every client conversation matched to their job files, but manual logging leaves glaring gaps in your client records — automating both apps means every interaction and job update is captured cleanly from start to finish.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Facebook Messenger + ServiceM8

Build and manage your Facebook Messenger + ServiceM8 automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Facebook Messenger + ServiceM8 with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Facebook Messenger to ServiceM8?
Frequently Asked Questions
You can connect Facebook Messenger to ServiceM8 instantly using ready-made templates on Integrately. Link your accounts, select your preferred workflow, and set up your automation in 1-click or ask Integrately AI to build a custom flow.
Can I automatically create service jobs from incoming Facebook Messenger chats?
Frequently Asked Questions
Can I connect Facebook Messenger, ServiceM8, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Facebook Messenger and ServiceM8?
Frequently Asked Questions
How are customer message fields mapped from Facebook Messenger to ServiceM8?
Frequently Asked Questions
Can ServiceM8 trigger notifications or updates back to Facebook Messenger?
Frequently Asked Questions
Do I need coding skills to automate Facebook Messenger and ServiceM8?
Frequently Asked Questions
Is the Facebook Messenger and ServiceM8 integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Facebook Messenger or ServiceM8 With 1500+ Other Apps

Facebook Messenger
Popular Facebook Messenger Integrations
Connect Facebook Messenger to CRM, marketing, and communication tools to manage your audience engagement.
ServiceM8
Popular ServiceM8 Integrations
Sync ServiceM8 with accounting, scheduling, and spreadsheet apps to track your field operations.
See All
ServiceM8 Integrations arrow right
No popular apps found