Facebook Messenger + Kommo (amoCRM) Integration

Integrate Facebook Messenger to Kommo (amoCRM) in one click, or tell Integrately AI how you want each lead handled. Qualify inbound prospects, update your CRM, create tasks, and trigger follow-ups automatically.

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1.
  • Facebook Messenger
    Message is received in Facebook Messenger Instant
  • Kommo (amoCRM)
    Contact is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Contact is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead status is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead responsible user is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is deleted in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is updated in Kommo (amoCRM) Instant
Arrow Right
2.
  • Facebook Messenger
    Send message from page in Facebook Messenger
  • Kommo (amoCRM)
    Create lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get lead by ID in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create lead with existing contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get contact by id in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create Incoming Lead (Form) in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Remove link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update Task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get company by id in Kommo (amoCRM)

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Ready Workflows Ready Workflows for Facebook Messenger + Kommo (amoCRM) Integration

Capture leads, organise responses, keep CRM records updated, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Kommo (amoCRM) + Facebook Messenger Integration

Send Facebook Messenger message for new Kommo (amoCRM) contact

Anytime a new contact is added to your Kommo (amoCRM), automatically send them a message through Facebook Messenger letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Kommo (amoCRM) - Facebook Messenger integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Activate
Kommo (amoCRM) + Facebook Messenger Integration

Send Facebook Messenger message for new Kommo (amoCRM) task

With this Kommo (amoCRM) - Facebook Messenger integration, whenever a new task is created in Kommo (amoCRM), message will be sent via Facebook Messenger. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Facebook Messenger + Kommo (amoCRM) flow

Connect your core pair with accounting, spreadsheets, and messaging platforms to keep customer interactions running smoothly. Pick a combination and activate it in one click.

Facebook Messenger
Kommo (amoCRM)
+
ShopifyShopify (5)
+
Google SheetsGoogle Sheets (5)
+
WhatsAppWhatsApp (4)
+
MailchimpMailchimp (4)
+
CalendlyCalendly (4)
+
StripeStripe (4)
F
K
S
When a message is received in Facebook Messenger, create a lead in Kommo (amoCRM) and create a customer in Shopify
New Facebook Messenger inquiries automatically generate a Kommo (amoCRM) lead and create a customer profile in Shopify without manual data entry.
F
K
S
When a message is received in Facebook Messenger, search contact in Kommo (amoCRM) and check order history in Shopify
Instantly look up existing Kommo (amoCRM) contacts and Shopify order history whenever a new Facebook Messenger message arrives.
S
K
F
If a Shopify order is placed, create a lead in Kommo (amoCRM) and send a message from page in Facebook Messenger
New Shopify store orders trigger a Kommo (amoCRM) lead creation and send an automated confirmation message in Facebook Messenger.
S
C
K
F
Use ChatGPT to summarise every Shopify order note, update the Kommo (amoCRM) lead, and notify in Facebook Messenger
Use ChatGPT to analyse Shopify order notes, update your Kommo (amoCRM) lead details, and send a summary message in Facebook Messenger.
S
K
F
When a Shopify refund is processed, update the Kommo (amoCRM) lead status and send a Facebook Messenger notification
Processed Shopify refunds automatically update the lead status in Kommo (amoCRM) and notify customer support via Facebook Messenger.

Supported triggers and actions for Facebook Messenger and Kommo (amoCRM)

Mix and match to build the exact automation you need

Facebook Messenger
Facebook Messenger Triggers & Actions
Instant
Message is received in Facebook Messenger
Triggers the automation when a new message is received
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Send message from page in Facebook Messenger
Sends a message from a page
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Kommo (amoCRM)
Kommo (amoCRM) Triggers & Actions
Instant
Contact is created in Kommo (amoCRM)
Triggers the automation when a new contact is created
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Instant
Contact is updated in Kommo (amoCRM)
Triggers the automation when a contact is updated
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Instant
Lead is created in Kommo (amoCRM)
Triggers the automation when a new lead is created
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Instant
Lead status is changed in Kommo (amoCRM)
Triggers the automation when the status of a lead changes
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Instant
Lead is updated in Kommo (amoCRM)
Triggers the automation when the lead information is updated
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Instant
Lead responsible user is changed in Kommo (amoCRM)
Triggers the automation when the responsible user assigned to a lead is changed
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Instant
Task is created in Kommo (amoCRM)
Triggers the automation when a new task is created
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Instant
Task is updated in Kommo (amoCRM)
Triggers the automation when any task is updated
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Instant
Task is deleted in Kommo (amoCRM)
Triggers the automation when a task is deleted
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Instant
Company is created in Kommo (amoCRM)
Triggers the automation when a new company is created
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Instant
Company is updated in Kommo (amoCRM)
Triggers the automation when a company is updated
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Create lead in Kommo (amoCRM)
Generates new leads for potential customers
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Update lead in Kommo (amoCRM)
Updates the lead information
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Get lead by ID in Kommo (amoCRM)
Retrieves a lead's information based on their id
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Search lead in Kommo (amoCRM)
Retrieves information for a particular lead
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Create lead with existing contact in Kommo (amoCRM)
Creates a new lead using an existing contact's information
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Create note in Kommo (amoCRM)
Creates a new note in the particular format
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Search note in Kommo (amoCRM)
Searches for a note
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Update note in Kommo (amoCRM)
Updates a note with new information
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Create contact in Kommo (amoCRM)
Adds a new contact to the database
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Search contact in Kommo (amoCRM)
Finds and retrieves contact information
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Update contact in Kommo (amoCRM)
Updates contact information with new details
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Get contact by id in Kommo (amoCRM)
Retrieves a contact's information based on their id
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Create Incoming Lead (Form) in Kommo (amoCRM)
Creates a new incoming lead from a form submission
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Create link between entities in Kommo (amoCRM)
Establishes connections between related entities or objects
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Remove link between entities in Kommo (amoCRM)
Removes the connection between two entities
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Create task in Kommo (amoCRM)
Creates a new task
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Update Task in Kommo (amoCRM)
Updates the task with new information or changes
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Create company in Kommo (amoCRM)
Generates a new company profile with given details
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Search company in Kommo (amoCRM)
Finds information about a company
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Update company in Kommo (amoCRM)
Updates company information
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Get company by id in Kommo (amoCRM)
Retrieves a company's details using its id
Try it →

What can you automate with Facebook Messenger + Kommo (amoCRM)?

Streamline prospect communication and CRM updates with powerful automated workflows.

What you can automate?
💬
Turn every incoming message into a CRM lead
Capture every message received in Facebook Messenger and automatically create a corresponding lead in Kommo (amoCRM) without manual data entry.
📝
Capture every submitted contact detail accurately
Map names, phone numbers, and custom questionnaire answers from social chats directly into your CRM fields instead of copying text by hand.
🔔
Alert your sales team the moment a lead arrives
Notify the right representative instantly when a new prospect messages your Facebook page, ensuring rapid response times.
🔀
Route leads based on submitted criteria
Send high-intent inquiries to senior account managers while routing standard questions to general support queues automatically.
🔄
Keep your CRM records updated as conversations evolve
Synchronize lead statuses and deal stages in Kommo (amoCRM) whenever customer interactions progress on Facebook Messenger.
🔍
Search and update existing contacts without duplicates
Check if a contact already exists in Kommo (amoCRM) before creating a new record, preventing messy duplicate entries.
💳
Manage later status changes and payment updates
Update deal stages in your CRM automatically when customer payments succeed or support tickets are resolved.
📊
Extend your workflow to Google Sheets and other apps
Log every CRM update and social chat interaction in Google Sheets to maintain comprehensive reports and team visibility.
And much more...

Who is Facebook Messenger + Kommo (amoCRM) integration for?

Connecting Facebook Messenger and Kommo (amoCRM) streamlines communication and prospect tracking for teams managing customer relationships at scale.

Sales managers
Sales managers
Customer support leads
Customer support leads
Account executives
Account executives
Marketing coordinators
Marketing coordinators
Business development reps
Business development reps
Operations directors
Operations directors
📈
Sales managers
You're reviewing conversion metrics each week but your CRM pipeline only updates when someone manually logs incoming chats, so the lead counts you're optimising against are always a few hours behind — with this integration, every new message creates a CRM lead instantly and your pipeline stays current.
⚡
Customer support leads
You manage incoming client inquiries on social channels but find out about urgent requests too late because messages sit unassigned in your inbox — with this integration, every inbound message triggers an immediate CRM record and alerts your support team without delay.
📋
Account executives
You answer to clients who want to see prompt follow-ups on every social media query, but manual data entry causes missed handoffs — with this integration, every interaction flows straight into your CRM so client reporting is always accurate and up to date.
🔄
Marketing coordinators
The volume of social ad responses is too high for anyone to keep up by hand, resulting in lost prospect details and cold leads — with this integration, every inbound lead is captured and structured automatically without manual effort.
🤝
Business development reps
You own the outreach stage and depend on marketers to hand over chat leads, but communication gaps slow down your first response time — with this integration, every social inquiry creates an actionable CRM task instantly.
🗂️
Operations directors
You need a reliable communication history and keep finding gaps where chat logs failed to sync with your customer database — with this integration, every conversation creates a permanent CRM record with zero missing data points.
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Why choose Integrately to automate Facebook Messenger + Kommo (amoCRM)

Build and manage your Facebook Messenger + Kommo (amoCRM) automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Facebook Messenger + Kommo (amoCRM) with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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2
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Frequently Asked Questions

How do I connect Facebook Messenger to Kommo (amoCRM)?
Frequently Asked Questions
You can connect Facebook Messenger to Kommo (amoCRM) instantly using 1-click workflows on Integrately or ask Integrately AI to build your custom automation. It links your messaging and CRM data with tools like Shopify, Google Sheets, and WhatsApp.
Can I automatically create Kommo (amoCRM) leads from Facebook Messenger messages?
Frequently Asked Questions
Can I connect Facebook Messenger, Kommo (amoCRM), and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Facebook Messenger and Kommo (amoCRM)?
Frequently Asked Questions
How does Facebook Messenger handle incoming chat data in this integration?
Frequently Asked Questions
How are leads managed in Kommo (amoCRM) through these automations?
Frequently Asked Questions
Do I need coding skills to automate Facebook Messenger and Kommo (amoCRM)?
Frequently Asked Questions
Is the Facebook Messenger and Kommo (amoCRM) integration free?
Frequently Asked Questions
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You Can Also Connect Facebook Messenger or Kommo (amoCRM) With 1500+ Other Apps

Facebook Messenger
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Connect Facebook Messenger to CRMs, email tools, and messaging platforms to manage and follow up on your leads.
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Kommo (amoCRM)
Popular Kommo (amoCRM) Integrations
Sync Kommo (amoCRM) with accounting, project management, and reporting tools to keep data working across your stack.
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