Facebook Messenger + Freshservice Integration

Connect Facebook Messenger to Freshservice in 1 click

Integrate Facebook Messenger + Freshservice For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular Facebook Messenger + Freshservice Workflows

Send Facebook Messenger message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Facebook Messenger integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in Facebook Messenger notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Facebook Messenger messages for new Freshservice tickets today - your customers will appreciate it!

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Create Your Own Facebook Messenger & Freshservice Integration Without Any Code

Create Custom Workflow

Message is received in Facebook Messenger Instant
Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice

Send message from page in Facebook Messenger
Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice

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You Can Also Connect Facebook Messenger or Freshservice With 1200+ Other Apps

Facebook Messenger acts as your go-to platform for communication and expression. You can foster meaningful connections through its rich multimedia sharing and a UI that allows you to be fully expressive.

See Facebook Messenger Integrations

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations