Facebook Messenger + Freshdesk Integration

Connect Facebook Messenger to Freshdesk in 1 click

Integrate Facebook Messenger + Freshdesk For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular Facebook Messenger + Freshdesk Workflows

Send Facebook Messenger message for new Freshdesk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshdesk - Facebook Messenger integration. Whenever a new ticket is created in Freshdesk, you will immediately receive a message in Facebook Messenger notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Facebook Messenger messages for new Freshdesk tickets today - your customers will appreciate it!

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Create Your Own Facebook Messenger & Freshdesk Integration Without Any Code

Create Custom Workflow

Message is received in Facebook Messenger Instant
Ticket is updated in Freshdesk
Ticket note is created in Freshdesk
Ticket is created in Freshdesk

Send message from page in Facebook Messenger
Search ticket in Freshdesk
Create Ticket in Freshdesk
Add Notes to a Ticket in Freshdesk
Update ticket in Freshdesk
Get ticket by Id in Freshdesk
Create Contact in Freshdesk
Update contact in Freshdesk
Create Company in Freshdesk
Search company in Freshdesk
Search contact in Freshdesk
Create Forum in Freshdesk
Create Forum Category in Freshdesk
Get group by Id in Freshdesk
Get agent by Id in Freshdesk
Create a forum topic in Freshdesk

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You Can Also Connect Facebook Messenger or Freshdesk With 1200+ Other Apps

Facebook Messenger acts as your go-to platform for communication and expression. You can foster meaningful connections through its rich multimedia sharing and a UI that allows you to be fully expressive.

See Facebook Messenger Integrations

Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.

See Freshdesk Integrations