tawk.to + Erxes Integration
Integrate Erxes to tawk.to in one click, or tell Integrately AI how you want each customer interaction handled. Capture submissions, create CRM contacts, update sheets, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
Transcript is created in tawk.to Instant- Chat has started in tawk.to Instant
- Chat has ended in tawk.to Instant
- Ticket is created in tawk.to Instant
Customer is created in Erxes Instant- Customer is updated in Erxes Instant
- Customer is deleted in Erxes Instant
- Form submission is received in Erxes Instant
- Company is created in Erxes Instant
- Company is updated in Erxes Instant
- Company is deleted in Erxes Instant
- Admin sends engagement message in Erxes Instant
- Customer sends a message in Erxes Instant
- Admin sent message in Erxes Instant
- Knowledge base is created in Erxes Instant
- Knowledge base is updated in Erxes Instant
- Knowledge base is deleted in Erxes Instant
2.
Trusted by experts at...
Ready Workflows for tawk.to + Erxes Integration
Capture form submissions, log chat transcripts, update your CRM, alert your team, and send follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Erxes + tawk.to flow
Send lead details to your CRM, notify your support team, and keep your tracking spreadsheets current. Pick a combination and activate it in one click.
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Hubspot (3)
Hubspot (3) +
Salesforce (2)
Salesforce (2) +
Shopify (2)
Shopify (2) +
Slack (2)
Slack (2) +
Zendesk (2)
Zendesk (2) +
Google Sheets (2)
Google Sheets (2) E
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Add every new Erxes form submission to HubSpot using tawk.to chat transcripts, and create a contact record.
Erxes form submissions flow straight into HubSpot alongside tawk.to chat data, removing manual copy-pasting for your sales team.
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When a ticket is created in tawk.to, log the Erxes customer details and create a deal in HubSpot.
Support tickets from tawk.to and customer data from Erxes combine to instantly open a tracked deal in HubSpot.
E
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Use Claude to analyse Erxes messages and tawk.to transcripts, then update the matching HubSpot contact record.
Claude evaluates customer messages from Erxes and tawk.to chats to enrich HubSpot contact profiles automatically.
Supported triggers and actions for tawk.to and Erxes
Mix and match to build the exact automation you need
tawk.to Triggers & Actions
Erxes Triggers & Actions
Instant
Customer is updated in Erxes
Triggers the automation when customer details are updated
Try it → Instant
Customer is deleted in Erxes
Triggers the automation when a customer is removed from the database
Try it → Instant
Admin sends engagement message in Erxes
Triggers the automation when an admin sends an engagement message to a contact
Try it → Instant
Customer sends a message in Erxes
Triggers the automation when a customer sends a message
Try it → Instant
Admin sent message in Erxes
Triggers the automation when the admin sends a message to someone
Try it → Instant
Knowledge base is created in Erxes
Triggers the automation when new knowledge base is created
Try it → Instant
Knowledge base is updated in Erxes
Triggers the automation when a knowledge base is modified
Try it → Instant
Knowledge base is deleted in Erxes
Triggers the automation when a knowledge base is deleted
Try it → What can you automate with Erxes + tawk.to?
Streamline your customer communication workflows by connecting Erxes chatbot data and tawk.to live chats directly to your business apps.
🔄
Sync Erxes and tawk.to data across your tools
Connect customer submissions from Erxes and live chat transcripts from tawk.to directly into your CRM or spreadsheet without manual copy-pasting.
📝
Capture every submitted form field
Map all available Erxes form answers and tawk.to chat metadata into your destination app instead of just basic names and email addresses.
🔔
Notify the right team instantly
Alert your sales or support channels the moment a customer sends a message in Erxes or when a chat has ended in tawk.to.
🔀
Route records based on submitted data
Trigger different follow-up actions depending on specific field values submitted in your Erxes forms or tawk.to tickets.
📂
Keep destinations updated as chats evolve
Automatically update existing CRM records and spreadsheet rows when tawk.to chat transcripts are updated or tickets are modified.
🔍
Prevent duplicate records automatically
Search existing database entries before adding Erxes submissions or tawk.to contacts to maintain a clean database.
⏱️
Handle later status changes smoothly
Automate follow-up tasks when a tawk.to chat has ended or when an Erxes customer status is updated.
🔗
Extend your workflow to supporting apps
Push Erxes and tawk.to data seamlessly into Hubspot, Slack, Google Sheets, or Zendesk to keep your entire team aligned.
And much more...
Who is Erxes + tawk.to integration for?
Customer success teams, sales reps, and support managers use this integration to unify Erxes chatbot interactions and tawk.to live chats across their entire operational stack.
Performance marketers
Support supervisors
Client account managers
Sales operations leads
Customer success agents
Compliance officers
📈
Performance marketers
You're running customer acquisition campaigns across web channels but your tracking sheet only updates when someone manually exports form data, so the conversion counts you're optimising against are always outdated — this integration means every new submission lands in the sheet instantly and your data stays current.
⚡
Support supervisors
You manage live chat queues in tawk.to and customer bots in Erxes but find out about urgent customer issues too late to intervene — with this integration, every ticket or chat completion alerts your team immediately and response times improve.
🤝
Client account managers
You answer to stakeholders who want to see live updates of customer interactions and ticket resolutions across Erxes and tawk.to — automating both apps means your logs update continuously and reporting meetings show accurate numbers.
📊
Sales operations leads
The volume of incoming Erxes form submissions and tawk.to live chats is too high for anyone to keep up with by hand, leading to missed leads — this integration means every interaction is captured and routed without manual effort.
🎯
Customer success agents
You own the follow-up step after a live chat ends but depend on someone upstream to hand over the Erxes and tawk.to context — connecting these apps means your CRM records populate automatically so you can start outreach right away.
🛡️
Compliance officers
You need a reliable history of customer chats and form data across Erxes and tawk.to but keep finding gaps in your audit logs — automating both apps means every record is stored securely and audit trails remain complete.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate tawk.to + Erxes
Build and manage your tawk.to + Erxes automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect tawk.to + Erxes with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect tawk.to + Erxes Now 
In Just 1 Click!
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Connect tawk.to + Erxes Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Erxes to tawk.to?
You can connect Erxes to tawk.to instantly using 1-click automations on Integrately. Choose from ready templates or ask Integrately AI to build the workflow and map fields for tools like Hubspot, Slack, and Google Sheets.
Can I automatically sync Erxes form submissions with tawk.to live chat transcripts?
Can I connect Erxes, tawk.to, and Hubspot?
What is a good Zapier alternative for Erxes and tawk.to?
How does Erxes handle form submissions in automations?
Can tawk.to trigger automated actions when chats end?
Do I need coding skills to automate Erxes and tawk.to?
Is the Erxes and tawk.to integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
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