EngageBay CRM + Trengo Integration

Integrate EngageBay CRM to Trengo in one click, or tell Integrately AI how you want each deal handled. Create tickets, send messages, update contacts, and assign conversations automatically.

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1.
  • EngageBay CRM
    Contact is created in EngageBay CRM
  • EngageBay CRM
    Contact is updated in EngageBay CRM
  • EngageBay CRM
    Owner is created in EngageBay CRM
  • EngageBay CRM
    Deal is created in EngageBay CRM
  • EngageBay CRM
    Deal is updated in EngageBay CRM
  • EngageBay CRM
    Form is submitted in EngageBay CRM
  • EngageBay CRM
    List is created in EngageBay CRM
  • EngageBay CRM
    Company is created in EngageBay CRM
  • EngageBay CRM
    Company is updated in EngageBay CRM
  • Trengo
    New inbound message is added in Trengo Instant
  • Trengo
    New outbound message is added in Trengo Instant
  • Trengo
    New internal note is added in Trengo Instant
  • Trengo
    Phone call is missed in Trengo Instant
  • Trengo
    Phone call is ended in Trengo Instant
  • Trengo
    Phone call is started in Trengo Instant
  • Trengo
    Ticket is assigned in Trengo Instant
  • Trengo
    Ticket is closed in Trengo Instant
  • Trengo
    Ticket is reopened in Trengo Instant
  • Trengo
    Ticket marked as spam in Trengo Instant
  • Trengo
    Ticket unmarked as spam in Trengo Instant
  • Trengo
    Ticket label is added in Trengo Instant
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2.
  • EngageBay CRM
    Create a contact in EngageBay CRM
  • EngageBay CRM
    Update contact in EngageBay CRM
  • EngageBay CRM
    Search contact by email in EngageBay CRM
  • EngageBay CRM
    Add tag to a contact in EngageBay CRM
  • EngageBay CRM
    Remove tag from contact in EngageBay CRM
  • EngageBay CRM
    Search contact in EngageBay CRM
  • EngageBay CRM
    Add contact to a form in EngageBay CRM
  • EngageBay CRM
    Create a company in EngageBay CRM
  • EngageBay CRM
    Search company in EngageBay CRM
  • Trengo
    Add comment on ticket in Trengo
  • Trengo
    Send a message in Trengo
  • Trengo
    Send a WhatsApp message template in Trengo
  • Trengo
    Send message to ticket in Trengo
  • Trengo
    Send media message to ticket in Trengo
  • Trengo
    Create a ticket in Trengo
  • Trengo
    Reopen a ticket in Trengo
  • Trengo
    Attach a label in Trengo
  • Trengo
    Assign a ticket in Trengo
  • Trengo
    Close ticket in Trengo
  • Trengo
    Mark ticket as spam in Trengo
  • Trengo
    Unmark ticket as spam in Trengo
  • Trengo
    Mark a ticket as favorite in Trengo
  • Trengo
    Unmark a ticket as favorite in Trengo
  • Trengo
    Create a user in Trengo
  • Trengo
    Log a phone call in Trengo
  • Trengo
    Create contact in Trengo
  • Trengo
    Search contact in Trengo
  • Trengo
    Get contact by ID in Trengo
  • Trengo
    Update contact in Trengo
  • Trengo
    Delete contact in Trengo

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Ready Workflows Ready Workflows for EngageBay CRM + Trengo Integration

Capture customer enquiries, create support tickets, update contact details, notify your team, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
EngageBay CRM + Trengo Integration

Create Trengo ticket for new EngageBay CRM contact

If you're using EngageBay CRM to send your marketing emails, you can also use it to create and manage ticket for Trengo. contact created in EngageBay CRM will automatically be created as ticket in Trengo, so you can easily keep track of all Trengo requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your EngageBay CRM + Trengo flow

Sync customer interactions across marketing, sales, and support tools as soon as deals or messages update. Pick a combination and activate it in one click.

EngageBay CRM
Trengo
+
ShopifyShopify (4)
+
Meta LeadsMeta Leads (4)
+
MailchimpMailchimp (4)
+
CalendlyCalendly (4)
+
StripeStripe (4)
+
SlackSlack (4)
S
E
T
Create a contact in EngageBay CRM and a ticket in Trengo when a new Shopify order is placed
New Shopify orders instantly generate an EngageBay CRM contact and a Trengo ticket so your team can track customer purchases and support needs immediately.
S
E
T
Add a tag in EngageBay CRM and send a message in Trengo when a Shopify refund is processed
Refunded Shopify orders automatically tag the customer in EngageBay CRM and notify them via Trengo, eliminating manual follow-up delays.
S
E
T
Search contact in EngageBay CRM and assign a ticket in Trengo when a Shopify customer updates their profile
Customer profile changes in Shopify locate the matching EngageBay CRM contact and assign the active Trengo ticket to the right agent.
S
E
T
Create a company in EngageBay CRM, log a phone call in Trengo, and record Shopify order details
Wholesale Shopify orders create company records in EngageBay CRM and log phone call notes in Trengo for complete account history.

Supported triggers and actions for EngageBay CRM and Trengo

Mix and match to build the exact automation you need

EngageBay CRM
EngageBay CRM Triggers & Actions
Contact is created in EngageBay CRM
Triggers the automation when a new contact is created
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Contact is updated in EngageBay CRM
Triggers the automation when a contact is updated
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Owner is created in EngageBay CRM
Triggers the automation when a new owner is created
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Deal is created in EngageBay CRM
Triggers the automation when a deal is created
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Deal is updated in EngageBay CRM
Triggers the automation when a deal is updated
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Form is submitted in EngageBay CRM
Triggers the automation when a form is filled
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List is created in EngageBay CRM
Triggers the automation when a new list is created
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Company is created in EngageBay CRM
Triggers the automation when a new company is created
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Company is updated in EngageBay CRM
Triggers the automation when a company is updated
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Create a contact in EngageBay CRM
Adds a new contact to the contact list
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Update contact in EngageBay CRM
Updates contact information with new details
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Search contact by email in EngageBay CRM
Finds and retrieves contact information using their email address
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Add tag to a contact in EngageBay CRM
Adds a tag to a contact
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Remove tag from contact in EngageBay CRM
Untag the contact
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Search contact in EngageBay CRM
Finds and retrieves contact information
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Add contact to a form in EngageBay CRM
Adds a new contact to a form
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Create a company in EngageBay CRM
Creates a new company record
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Search company in EngageBay CRM
Finds information about a company
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Trengo
Trengo Triggers & Actions
Instant
New inbound message is added in Trengo
Triggers the automation when a new message is received
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Instant
New outbound message is added in Trengo
Triggers the automation when a new outbound message is added
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Instant
New internal note is added in Trengo
Triggers the automation when a new internal note is added
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Instant
Phone call is missed in Trengo
Triggers the automation when a phone call is missed
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Instant
Phone call is ended in Trengo
Triggers the automation when a phone call is ended
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Instant
Phone call is started in Trengo
Triggers the automation when a phone call is started
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Instant
Ticket is assigned in Trengo
Triggers the automation when a ticket is assigned to a team member
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Instant
Ticket is closed in Trengo
Triggers the automation when a ticket is closed
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Instant
Ticket is reopened in Trengo
Triggers the automation when a ticket is reopened
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Instant
Ticket marked as spam in Trengo
Triggers the automation when a ticket is marked as spam
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Instant
Ticket unmarked as spam in Trengo
Triggers the automation when the spam label from any ticket is removed
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Instant
Ticket label is added in Trengo
Triggers the automation when a new label is added to a ticket
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Add comment on ticket in Trengo
Sends a message to a ticket
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Send a message in Trengo
Sends a message to a recipient
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Send a WhatsApp message template in Trengo
Sends a whatsapp message template
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Send message to ticket in Trengo
Sends a message to a ticket
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Send media message to ticket in Trengo
Sends a media message to a ticket
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Create a ticket in Trengo
Generates a new ticket
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Reopen a ticket in Trengo
Reopens a ticket
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Attach a label in Trengo
Assigns a label to a item
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Assign a ticket in Trengo
Assigns tickets to team members based on predefined criteria
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Close ticket in Trengo
Close support tickets based on particular criteria
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Mark ticket as spam in Trengo
Flag ticket as spam
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Unmark ticket as spam in Trengo
Unmarks a ticket as spam
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Mark a ticket as favorite in Trengo
Save important tickets for quick access
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Unmark a ticket as favorite in Trengo
Unmarks a ticket as a favorite
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Create a user in Trengo
Creates a new user account
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Log a phone call in Trengo
Record and save phone call logs
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Create contact in Trengo
Creates a new contact
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Search contact in Trengo
Searches for a contact
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Get contact by ID in Trengo
Retrieves a contact using their id
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Update contact in Trengo
Updates an existing contact
Try it →
Delete contact in Trengo
Deletes a contact
Try it →

What can you automate with EngageBay CRM + Trengo?

Streamline your sales and customer communication workflows by connecting EngageBay CRM and Trengo for automated data synchronization.

What you can automate?
🔄
Sync new deals and tickets automatically
Create a Trengo ticket the moment a new deal is created in EngageBay CRM to align your sales and support teams instantly.
📋
Capture every submitted form field
Map all form submission details from EngageBay CRM directly into Trengo contact profiles instead of just names and email addresses.
🔔
Alert the right team member instantly
Notify designated agents in Trengo or Slack whenever a high-value contact is updated or a new deal enters your pipeline.
🔀
Route communications based on lead data
Assign tickets and send specific message templates in Trengo depending on custom field values submitted in EngageBay CRM.
📝
Keep contact records up to date
Automatically update existing contact details across both platforms whenever information changes in either EngageBay CRM or Trengo.
🔍
Prevent duplicate records with smart search
Search contacts by email before creating new entries to keep your database clean and organized across both applications.
🏷️
Manage ticket statuses and labels dynamically
Add tags, attach labels, and close or reopen tickets in Trengo based on deal stage movements and contact updates in EngageBay CRM.
💬
Extend your workflow to Slack
Connect Slack alongside EngageBay CRM and Trengo to broadcast important deal updates and ticket notifications directly to your team.
And much more...

Who is EngageBay CRM + Trengo integration for?

Growing businesses managing customer relationships across EngageBay CRM and Trengo need streamlined communication and automated data synchronization to eliminate manual follow-up delays.

Performance marketers
Performance marketers
Support team leads
Support team leads
Account executives
Account executives
Sales development reps
Sales development reps
Operations coordinators
Operations coordinators
Customer success managers
Customer success managers
📈
Performance marketers
You're running multi-channel campaigns but your reporting dashboards only update when someone manually exports leads, so the pipeline metrics you're optimising against are always outdated — with this integration, every new contact lands in your CRM and support queue instantly and your data stays current.
🎧
Support team leads
You manage high inbound message volumes but customer details take too long to transfer between sales and support platforms, leaving clients waiting for assistance — automating both apps means every customer inquiry creates a structured ticket immediately and your response times improve.
🤝
Account executives
You rely on accurate pipeline stages to report progress to stakeholders, but missing contact updates cause miscommunication during client handoffs — this integration means every deal update syncs across your communication channels and your client history remains complete.
Sales development reps
You handle hundreds of incoming form submissions daily and waste valuable hours copying lead details into messaging platforms by hand — connecting these apps means every submission populates your contact lists and opens conversation threads automatically.
⚙️
Operations coordinators
You depend on upstream lead creation to trigger onboarding tasks, but manual data entry errors create bottlenecks in your workflow — automating both apps means every new record flows effortlessly between systems and your operational pipeline runs without interruption.
📊
Customer success managers
You need a reliable interaction history to manage client accounts, but scattered communication logs leave frustrating gaps in customer records — connecting these apps means every ticket, message, and contact detail stays synchronized in one place.
Our team

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Why choose Integrately to automate EngageBay CRM + Trengo

Build and manage your EngageBay CRM + Trengo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect EngageBay CRM + Trengo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect EngageBay CRM to Trengo?
Frequently Asked Questions
You can connect EngageBay CRM to Trengo instantly using 1-click ready workflows or Integrately AI. It links your CRM contacts and support channels with tools like Shopify, Slack, and Mailchimp without any coding.
Can I automatically create a Trengo ticket when a new deal is created in EngageBay CRM?
Frequently Asked Questions
Can I connect EngageBay CRM, Trengo, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for EngageBay CRM and Trengo?
Frequently Asked Questions
How does EngageBay CRM handle contact and deal updates in this integration?
Frequently Asked Questions
How does Trengo manage tickets and messages during automation?
Frequently Asked Questions
Do I need coding skills to automate EngageBay CRM and Trengo?
Frequently Asked Questions
Is the EngageBay CRM and Trengo integration free?
Frequently Asked Questions
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You Can Also Connect EngageBay CRM or Trengo With 1500+ Other Apps

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