Ecwid + Textline Integration

Integrate Ecwid to Textline in one click, or tell Integrately AI how you want each order handled. Send messages, update contacts, notify your team, and track every customer interaction automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Ecwid
    Order is created in Ecwid
  • Ecwid
    Order is paid in Ecwid
  • Ecwid
    Order is shipped in Ecwid
  • Ecwid
    Order is picked up in Ecwid
  • Ecwid
    Customer is created in Ecwid
  • Ecwid
    Abandoned cart is created in Ecwid
  • Ecwid
    Product is created in Ecwid
  • Textline
    Customer post is received in Textline Instant
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2.
  • Ecwid
    Create order in Ecwid
  • Ecwid
    Search order in Ecwid
  • Ecwid
    Create customer in Ecwid
  • Ecwid
    Search customer in Ecwid
  • Ecwid
    Create product in Ecwid
  • Ecwid
    Update product in Ecwid
  • Ecwid
    Search product in Ecwid
  • Ecwid
    Create discount coupon in Ecwid
  • Textline
    Search contact by phone number in Textline
  • Textline
    Search agent in Textline
  • Textline
    Turn on availibility of agent in Textline
  • Textline
    Turn off availibility of agent in Textline
  • Textline
    Send message in Textline
  • Textline
    Import contact message in Textline
  • Textline
    Create contact in Textline
  • Textline
    Update contact in Textline
  • Textline
    Send survey in Textline

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Ready Workflows Ready Workflows for Ecwid + Textline Integration

Capture orders, send messages, update contacts, notify your team, and track customer interactions, all in just one click.

Most popular automationsmost-popular-automations
Ecwid + Textline Integration

Create Textline contact for new Ecwid (In Review) order

When a new Ecwid (In Review) order is placed, it's important to create a Textline contact for the customer. This helps to integraiton the customer into your marketing ecosystem and allows you to track their engagement with your brand.

There are a few key pieces of information that you'll need in order to create a new marketing contact: name, email address, and order information. With this information, you can create a new Textline contact and start sending them targeted communications.

In addition, you can also use this opportunity to upsell or cross-sell other products. By creating a new Textline contact for every Ecwid (In Review) order, you can maximize your chances of success with each customer.
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Connect more apps to your Ecwid + Textline flow

Bring in store platforms, email marketing, support tools, and spreadsheets to extend your workflow. Pick a combination and activate it in one click.

Ecwid
Textline
+
ShopifyShopify (4)
+
MailchimpMailchimp (4)
+
ZendeskZendesk (4)
+
Google SheetsGoogle Sheets (4)
+
StripeStripe (4)
+
SlackSlack (4)
E
S
T
When an order is created in Ecwid, create an order in Shopify and send a notification via Textline
Sync new Ecwid store orders into Shopify instantly while alerting your customer via Textline without manual entry.
E
S
T
When a customer is created in Ecwid, create a customer in Shopify and send a welcome text via Textline
Keep customer profiles updated across Shopify and Ecwid while welcoming them instantly via Textline.
E
S
T
When an order is paid in Ecwid, update the product in Shopify and notify the buyer via Textline
Update product inventory in Shopify upon paid Ecwid orders and send a confirmation via Textline.
E
S
T
When a product is created in Ecwid, create a product in Shopify and alert your team via Textline
Publish new catalog items from Ecwid into Shopify automatically and notify staff in Textline.

Supported triggers and actions for Ecwid and Textline

Mix and match to build the exact automation you need

Ecwid
Ecwid Triggers & Actions
Order is created in Ecwid
Triggers the automation when a new order is created
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Order is paid in Ecwid
Triggers the automation when payment is made for any order
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Order is shipped in Ecwid
Triggers the automation when any order is shipped
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Order is picked up in Ecwid
Triggers the automation when any order is picked up for delivery
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Customer is created in Ecwid
Triggers the automation when a new customer is created
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Abandoned cart is created in Ecwid
Triggers the automation when a cart is abandoned by a customer
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Product is created in Ecwid
Triggers the automation when a new product is created
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Create order in Ecwid
Creates a new order
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Search order in Ecwid
Searches for a order
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Create customer in Ecwid
Adds a new customer to the database
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Search customer in Ecwid
Locates and retrieves customer information
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Create product in Ecwid
Generates and launch new products
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Update product in Ecwid
Updates product information
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Search product in Ecwid
Searches for a product
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Create discount coupon in Ecwid
Generates discount coupons for customers
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Textline
Textline Triggers & Actions
Instant
Customer post is received in Textline
Triggers the automation when a post from a customer is received
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Search contact by phone number in Textline
Finds information about a contact using the phone number
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Search agent in Textline
Searches for agent based on criteria
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Turn on availibility of agent in Textline
Turns on the availability of an agent
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Turn off availibility of agent in Textline
Turns off the availability of an agent
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Send message in Textline
Sends a message to a recipient
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Import contact message in Textline
Import a message from a contact file
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Create contact in Textline
Adds a new contact to the database
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Update contact in Textline
Updates contact information with new details
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Send survey in Textline
Sends a reply
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What can you automate with Ecwid + Textline?

Streamline your store operations by automating orders, customer records, and messaging workflows between Ecwid and Textline.

What you can automate?
🛒
Sync store orders to instant customer messages
Automatically trigger a Textline message the moment an order is created or paid in Ecwid, eliminating manual text outreach and keeping buyers informed instantly.
📋
Capture every submitted customer field
Map all customer details and order notes from Ecwid into Textline contacts instead of copying names and phone numbers by hand, ensuring complete records.
🔔
Notify the right person as soon as orders arrive
Alert your support and fulfillment staff immediately in Textline when a new order is paid or an abandoned cart is created in Ecwid.
🔀
Route messages based on order status
Send different text sequences in Textline depending on whether an Ecwid order is shipped, paid, or picked up locally.
🔄
Keep customer records up to date as orders change
Automatically update contact phone numbers and order notes in Textline whenever customer details change in Ecwid.
🔍
Search contacts instead of creating duplicates
Search for existing contacts by phone number in Textline before creating new records when a customer places an order in Ecwid.
📦
Handle later status changes like shipping and pickup
Trigger automated follow-up messages in Textline when an Ecwid order status shifts to shipped or picked up.
🔌
Extend your workflow to connected apps
Connect your Ecwid and Textline core flow with tools like Google Sheets or Slack to log data and notify teams simultaneously.
And much more...

Who is Ecwid + Textline integration for?

E-commerce teams, store owners, and support agents streamline customer communication and order updates by connecting Ecwid and Textline.

E-commerce Analysts
E-commerce Analysts
Customer Support Leads
Customer Support Leads
Agency Account Managers
Agency Account Managers
High-Volume Store Owners
High-Volume Store Owners
Fulfillment Coordinators
Fulfillment Coordinators
Operations Directors
Operations Directors
📈
E-commerce Analysts
You're reviewing store metrics and order logs, but your tracking data only updates when someone manually exports records, so the revenue counts you're optimising against are always a few hours behind — with this integration, every new order syncs instantly and your data stays current.
Customer Support Leads
You need to respond to buyer inquiries quickly, but support tickets arrive too late after store checkouts happen, so customers reach out before your team even knows an order was placed — with this integration, every order triggers instant messaging and your response times drop.
📊
Agency Account Managers
You answer to clients who want to see live updates on their store sales and customer engagement, but compiling manual reports takes hours every week, so progress updates are always delayed — with this integration, customer interactions and orders sync automatically.
🚀
High-Volume Store Owners
The order volume in your store is too high for anyone to keep up with manual text messaging and contact updates, so messages get missed and buyers slip through the cracks — with this integration, every customer communication is handled instantly and automatically.
🤝
Fulfillment Coordinators
You own the shipping and logistics step and depend on someone upstream to hand over order details by hand, so packing starts late and shipments face avoidable delays — with this integration, order data flows straight to your workflow without manual handoffs.
🗂️
Operations Directors
You need a reliable history of all customer interactions and store transactions, but you keep finding gaps where manual entries were forgotten, so your audit trails are incomplete — with this integration, every transaction and message is logged accurately every time.
Our team

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Why choose Integrately to automate Ecwid + Textline

Build and manage your Ecwid + Textline automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Ecwid + Textline with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Ecwid to Textline?
Frequently Asked Questions
You can connect Ecwid and Textline in just 1 click using ready-made templates on Integrately. Link your accounts, select a pre-built workflow or ask Integrately AI to configure your automation, and start syncing customer communications instantly alongside tools like Shopify, Slack, and Google Sheets.
Can I automatically send text messages when a new Ecwid order is created?
Frequently Asked Questions
Can I connect Ecwid, Textline, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Ecwid and Textline?
Frequently Asked Questions
How does Ecwid handle order triggers for text messaging?
Frequently Asked Questions
Can I create or update contacts in Textline from Ecwid customers?
Frequently Asked Questions
Do I need coding skills to automate Ecwid and Textline?
Frequently Asked Questions
Is the Ecwid and Textline integration free?
Frequently Asked Questions
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You Can Also Connect Ecwid or Textline With 1500+ Other Apps

Ecwid
Popular Ecwid Integrations
Connect store data with CRMs, email tools, and spreadsheets to manage customer relationships.
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Textline
Popular Textline Integrations
Sync messaging platforms with helpdesks, marketing tools, and analytics to drive sales.
See All
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No popular apps found