Create Drip contact for new Kayako user
Kayako + Drip Integration
Drip + Kayako Integration
Integrate Drip to Kayako in one click, or tell Integrately AI how you want each subscriber handled. Create a Kayako user, add conversation notes, update records, and keep support teams aligned automatically.
Free forever.Use premium features free for 14 days.1.
Subscriber record is created in Drip Instant- Tag is applied to subscriber in Drip Instant
- Subscriber custom field is updated in Drip Instant
- Subscriber is unsubscribed from campaign in Drip Instant
- Tag is removed from subscriber in Drip Instant
- Subscriber is removed from campaign in Drip Instant
- Subscriber is added to campaign in Drip Instant
- Subscriber is unsubscribed from all mailings in Drip Instant
- Subscriber has visited page in Drip Instant
- Email is opened in Drip Instant
- Email is bounced in Drip Instant
- Email is clicked in Drip Instant
- Campaign is completed in Drip Instant
- Custom event is performed in Drip Instant
- Spam complaint is issued by subscriber in Drip Instant
- Trigger link is clicked in Drip Instant
Conversation is created in Kayako- User is created in Kayako
- Tag is added to organization in Kayako
- Tag is added to conversation in Kayako
- Tag is added to user in Kayako
- Organization is created in Kayako
2.
- Create or Update Subscriber in Drip
- Add tag to subscriber in Drip
- Remove tag from a subscriber in Drip
- Search subscriber in Drip
- Subscribe to campaign in Drip
- Create event in Drip
- Remove subscriber from campaign in Drip
- Create conversation via Email in Kayako
- Update conversation in Kayako
- Create conversation with a private note in Kayako
- Search conversation in Kayako
- Create user in Kayako
- Search user in Kayako
- Update user in Kayako
- Create organization in Kayako
- Update organization in Kayako
- Search organization in Kayako
- Add private note to conversation in Kayako
- Add tags to conversation in Kayako
- Add tags to organization in Kayako
- Add tags to user in Kayako
Trusted by experts at...
Ready Workflows for Drip + Kayako Integration
Create users, open conversations, update customer details, and keep support informed, all in just one click.
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Drip + Kayako flow
Sync marketing leads into your support desk and push customer updates across your entire tech stack. Pick a combination and activate it in one click.
+
Shopify (4)
Shopify (4) +
Typeform (4)
Typeform (4) +
Mailchimp (4)
Mailchimp (4) +
Stripe (4)
Stripe (4) +
Google Sheets (4)
Google Sheets (4) +
Slack (4)
Slack (4) S
D
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When a Shopify order is created, create a subscriber in Drip and set up their user profile in Kayako.
New Shopify customers become Drip subscribers and Kayako users the moment an order comes in, keeping marketing and support aligned.
D
S
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When a subscriber record is created in Drip, create a customer in Shopify and update their user record in Kayako.
New Drip subscribers automatically create a Shopify customer and update Kayako users without manual re-typing.
K
D
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When a conversation is created in Kayako, add a tag in Drip and log the customer order data from Shopify.
Support conversations in Kayako update Drip tags and pull Shopify order details into your workflow.
S
C
D
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Use ChatGPT to summarise new Shopify orders, update Drip custom fields, and post a conversation note in Kayako.
AI summarises Shopify purchase data, updates Drip custom fields, and adds a private note in Kayako.
Supported triggers and actions for Drip and Kayako
Mix and match to build the exact automation you need
Drip Triggers & Actions
Instant
Subscriber record is created in Drip
Triggers the automation when a subscriber record is created
Try it → Instant
Subscriber custom field is updated in Drip
Triggers the automation when a subscriber's custom field is updated
Try it → Instant
Subscriber is unsubscribed from campaign in Drip
Triggers the automation when a subscriber opts out from a particular campaign
Try it → Instant
Subscriber is removed from campaign in Drip
Triggers the automation when a subscriber is removed from a campaign
Try it → Instant
Subscriber is added to campaign in Drip
Triggers the automation when a subscriber is added to a campaign
Try it → Instant
Subscriber is unsubscribed from all mailings in Drip
Triggers the automation when a subscriber opts out from all mailings
Try it → Instant
Email is clicked in Drip
Triggers the automation when an email link is clicked by the recipient
Try it → Instant
Custom event is performed in Drip
Triggers the automation when a custom event is performed
Try it → Instant
Spam complaint is issued by subscriber in Drip
Triggers the automation when a spam complaint is issued by a subscriber
Try it → What can you automate with Drip + Kayako?
Streamline subscriber data and support conversations with automated workflows designed for marketing and customer service teams.
🔄
Sync Drip subscribers to Kayako users instantly
Turn every new subscriber record created in Drip into an active user profile in Kayako automatically. Eliminate manual copy-pasting between your marketing platform and support desk.
📋
Capture every custom field and tag
Map subscriber custom fields, tags, and campaign data from Drip directly into Kayako user and organization attributes. Keep your customer context rich and up to date.
💬
Open support conversations on marketing triggers
Trigger a new Kayako conversation via email whenever a subscriber completes a Drip campaign or visits a specific page. Connect marketing engagement directly to support action.
🔀
Route conversations based on subscriber tags
Apply conditional logic to route Drip subscribers with specific tags into specialized Kayako support workflows or assign them private notes for priority review.
⏱️
Keep support records updated as contacts change
Update existing Kayako user and organization profiles automatically whenever subscriber details or custom fields are modified in Drip.
🔍
Search and match existing customer profiles
Search subscriber records in Drip and verify user existence in Kayako before creating new profiles, preventing duplicate entries and cluttered databases.
🏷️
Manage tags across marketing and support
Automatically add or remove tags on subscribers in Drip based on conversation events and tag updates occurring within Kayako.
📢
Extend your workflow with Slack alerts
Connect Slack to your Drip and Kayako flow to post real-time channel notifications whenever a new subscriber is created or a support conversation opens.
And much more...
Who is Drip + Kayako integration for?
Support and marketing teams waste hours moving subscriber and conversation records by hand, leading to delayed responses and fragmented customer profiles across both platforms.
Performance marketers
Customer support leads
Account managers
Operations managers
Customer success leads
Data analysts
📈
Performance marketers
You're running marketing campaigns in Drip but your support metrics in Kayako only update when someone manually exports records, so the subscriber counts you're analysing are always outdated — with this integration, every new subscriber lands in your support desk instantly and your analytics stay current.
🚨
Customer support leads
You need to act fast when high-value subscribers encounter issues, but support tickets sit waiting in Kayako while subscriber tags in Drip remain unverified — this integration means every new Drip subscriber instantly establishes a Kayako user profile so your support team responds without delay.
🤝
Account managers
You answer to clients who expect seamless handoffs between marketing automation and support workflows, but manual data entry causes missed conversation notes — automating both apps means every subscriber interaction flows straight into Kayako conversations without gaps.
⚡
Operations managers
The volume of inbound subscribers is too high for anyone to keep up by hand, leading to unlinked user accounts and scattered customer data across Drip and Kayako — connecting these apps means every subscriber record and conversation syncs automatically in the background.
🎯
Customer success leads
You own the onboarding journey and depend on marketing to hand over subscriber tags and custom fields on time, but manual delays stall customer outreach — this integration means every Drip campaign milestone immediately updates customer records in Kayako.
📊
Data analysts
You need a reliable customer history to audit marketing attribution and support response times, but missing user profiles leave constant gaps in your reporting — integrating these apps means every subscriber and support event is logged accurately from day one.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Drip + Kayako
Build and manage your Drip + Kayako automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Drip + Kayako with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Drip + Kayako Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Drip to Kayako?
You can connect Drip to Kayako in 1 click using Integrately. Choose from 20 million+ templates or ask Integrately AI to build your Drip and Kayako integration instantly alongside Shopify, Slack, and 1,500+ other apps.
Can I automatically create a Kayako user when a Drip subscriber is created?
Can I connect Drip, Kayako, and Slack?
What is a good Zapier alternative for Drip and Kayako?
How does Drip handle subscriber records in this integration?
How does Kayako handle conversations in this integration?
Do I need coding skills to automate Drip and Kayako?
Is the Drip and Kayako integration free?
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