Drip + Intercom Integration

Integrate Drip to Intercom in one click, or tell Integrately AI how you want each subscriber handled. Capture leads, create Intercom users, update contact records, and trigger targeted follow-ups automatically.

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1.
  • Drip
    Subscriber record is created in Drip Instant
  • Drip
    Tag is applied to subscriber in Drip Instant
  • Drip
    Subscriber custom field is updated in Drip Instant
  • Drip
    Subscriber is unsubscribed from campaign in Drip Instant
  • Drip
    Tag is removed from subscriber in Drip Instant
  • Drip
    Subscriber is removed from campaign in Drip Instant
  • Drip
    Subscriber is added to campaign in Drip Instant
  • Drip
    Subscriber is unsubscribed from all mailings in Drip Instant
  • Drip
    Subscriber has visited page in Drip Instant
  • Drip
    Email is opened in Drip Instant
  • Drip
    Email is bounced in Drip Instant
  • Drip
    Email is clicked in Drip Instant
  • Drip
    Campaign is completed in Drip Instant
  • Drip
    Custom event is performed in Drip Instant
  • Drip
    Spam complaint is issued by subscriber in Drip Instant
  • Drip
    Trigger link is clicked in Drip Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
Arrow Right
2.
  • Drip
    Create or Update Subscriber in Drip
  • Drip
    Add tag to subscriber in Drip
  • Drip
    Remove tag from a subscriber in Drip
  • Drip
    Search subscriber in Drip
  • Drip
    Subscribe to campaign in Drip
  • Drip
    Create event in Drip
  • Drip
    Remove subscriber from campaign in Drip
  • Intercom
    Send message in Intercom
  • Intercom
    Create event in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Search company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Create user in Intercom

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Ready Workflows Ready Workflows for Drip + Intercom Integration

Create Intercom users from new Drip subscribers, update contact details, assign conversations, and send notifications, all in just one click.

Most popular automationmost-popular-automations
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Connect more apps to your Drip + Intercom flow

Users frequently want to sync customer purchases, collect survey data, track revenue, and notify team channels after customer journeys are triggered. Pick a combination and activate it in one click.

Drip
Intercom
+
ShopifyShopify (4)
+
TypeformTypeform (4)
+
StripeStripe (4)
+
Google Analytics 4Google Analytics 4 (3)
+
CalendlyCalendly (4)
+
SlackSlack (3)
S
D
I
When a new Shopify order is created, create or update the subscriber in Drip and create a user in Intercom.
New Shopify orders instantly trigger subscriber updates in Drip and create new user profiles in Intercom without manual data entry.
S
D
I
When a Shopify order is fulfilled, add a tag to the subscriber in Drip and send a message in Intercom.
Fulfilled Shopify orders update Drip segmentation tags and dispatch automated support updates through Intercom.
S
D
I
When a Shopify customer is created, create or update the subscriber in Drip and update the user in Intercom.
New Shopify customers synchronize across Drip marketing automation and Intercom profiles instantly.
S
C
D
I
Use ChatGPT to analyse new Shopify order items, add a tag in Drip, and send a message in Intercom.
ChatGPT analyses Shopify purchases to segment subscribers in Drip and trigger personalised messages in Intercom.

Supported triggers and actions for Drip and Intercom

Mix and match to build the exact automation you need

Drip
Drip Triggers & Actions
Instant
Subscriber record is created in Drip
Triggers the automation when a subscriber record is created
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Instant
Tag is applied to subscriber in Drip
Triggers the automation when a tag is added
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Instant
Subscriber custom field is updated in Drip
Triggers the automation when a subscriber's custom field is updated
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Instant
Subscriber is unsubscribed from campaign in Drip
Triggers the automation when a subscriber opts out from a particular campaign
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Instant
Tag is removed from subscriber in Drip
Triggers the automation when a tag is added
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Instant
Subscriber is removed from campaign in Drip
Triggers the automation when a subscriber is removed from a campaign
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Instant
Subscriber is added to campaign in Drip
Triggers the automation when a subscriber is added to a campaign
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Instant
Subscriber is unsubscribed from all mailings in Drip
Triggers the automation when a subscriber opts out from all mailings
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Instant
Subscriber has visited page in Drip
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Instant
Email is opened in Drip
Triggers the automation when an email is opened
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Instant
Email is bounced in Drip
Triggers the automation when an email bounces back
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Instant
Email is clicked in Drip
Triggers the automation when an email link is clicked by the recipient
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Instant
Campaign is completed in Drip
Triggers the automation when a campaign is completed
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Instant
Custom event is performed in Drip
Triggers the automation when a custom event is performed
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Instant
Spam complaint is issued by subscriber in Drip
Triggers the automation when a spam complaint is issued by a subscriber
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Instant
Trigger link is clicked in Drip
Triggers the automation when a link is clicked
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Create or Update Subscriber in Drip
Generates a new invoice
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Add tag to subscriber in Drip
Assigns a tag to a subscriber based on defined criteria
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Remove tag from a subscriber in Drip
Removes a tag from a subscriber
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Search subscriber in Drip
Look up and retrieve subscriber information
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Subscribe to campaign in Drip
Subscribes to a campaign
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Create event in Drip
Generates a new event
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Remove subscriber from campaign in Drip
Removes a subscriber from a email campaign
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Intercom
Intercom Triggers & Actions
Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Send message in Intercom
Delivers a message to a designated recipient
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Create event in Intercom
Adds a new contact to the contact list
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Search user in Intercom
Searches for a user
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Search lead in Intercom
Retrieves information for a particular lead
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Search company in Intercom
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Update company in Intercom
Updates company information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update lead in Intercom
Updates the lead information
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Create lead in Intercom
Generates new leads for potential customers
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Update user in Intercom
Updates user information
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Create user in Intercom
Generates a new user account
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What can you automate with Drip + Intercom?

Streamline subscriber management and customer communication with powerful, ready-to-run automation workflows.

What you can automate?
Sync Drip subscribers to Intercom users automatically
Create or update Intercom user profiles the moment a new subscriber record is created in Drip. Eliminate manual data entry and ensure marketing lists and support chats stay perfectly aligned.
📋
Capture every custom field and attribute across apps
Map subscriber custom fields from Drip directly into Intercom user attributes. Ensure support teams have access to detailed subscriber preferences and custom data points instantly.
🔔
Notify teammates as soon as subscriber events occur
Trigger instant internal messages or notifications in Intercom when subscribers complete campaigns or update their preferences. Keep your support and success teams informed in real time.
🔀
Route records based on submitted subscriber tags
Perform different actions depending on tags applied to Drip subscribers. Send targeted follow-up messages or assign conversations to specific Intercom teammates based on segment criteria.
🔄
Keep user records updated as subscriber data changes
Automatically update Intercom user profiles whenever Drip subscriber records or custom fields are modified. Maintain pristine data accuracy across your entire customer communications stack.
🏷️
Add or update records instead of creating duplicates
Leverage smart search and upsert operations to update existing user profiles in Intercom rather than generating duplicate entries from Drip subscriber triggers.
⏱️
Handle campaign completions and status changes
Respond instantly when Drip campaigns are completed or subscribers are unsubscribed by updating their status or closing out associated records in Intercom.
🔌
Extend workflows to Slack or Shopify for broader visibility
Connect your core Drip and Intercom flow to Slack to broadcast customer milestones or sync e-commerce orders from Shopify for complete operational alignment.
And much more...

Who is Drip + Intercom integration for?

Connecting Drip and Intercom helps marketing, customer support, and sales teams eliminate manual data entry, streamline subscriber tracking, and respond to customer queries without delay.

Performance marketers
Performance marketers
Customer support managers
Customer support managers
Agency account managers
Agency account managers
E-commerce store owners
E-commerce store owners
Sales representatives
Sales representatives
Customer success leads
Customer success leads
📈
Performance marketers
You're launching automated campaigns in Drip but your support metrics in Intercom only update when someone manually exports records, so the engagement numbers you're optimising against are always outdated — automating both apps means every subscriber interaction syncs instantly and your analytics stay current.
Customer support managers
You need to act fast when VIP subscribers reach out, but support tickets sit waiting because marketing data isn't visible in Intercom, leaving agents blind to campaign context — with this integration, subscriber events appear in user profiles immediately and your team responds with full context.
🤝
Agency account managers
You answer to clients who want to see live updates across both marketing automation and support channels, but piecing together reports by hand wastes hours every week — connecting these apps means campaign milestones and support statuses update automatically in one unified view.
🛒
E-commerce store owners
The subscriber volume is too high for anyone to keep customer records updated across Drip and Intercom by hand, leading to fragmented customer histories — automating both apps means every lead, tag, and conversation syncs reliably without manual intervention.
💼
Sales representatives
You own the conversion step and depend on marketing campaigns in Drip to hand over qualified leads, but delays in Intercom lead creation cause hot prospects to go cold — this integration means every qualifying subscriber event creates an instant lead for your pipeline.
📊
Customer success leads
You need a reliable history of subscriber engagement and support interactions, but keep finding gaps where records failed to match between platforms — connecting these apps means complete customer journeys are logged accurately from subscription to resolution.
Our team

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Why choose Integrately to automate Drip + Intercom

Build and manage your Drip + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Drip + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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Frequently Asked Questions

How do I connect Drip to Intercom?
Frequently Asked Questions
You can connect Drip to Intercom using 1-click automations on Integrately. Choose from ready workflows or ask Integrately AI to build custom sequences linking Drip, Intercom, Slack, Shopify, and Stripe.
Can I automatically create Intercom users when Drip subscriber records are created?
Frequently Asked Questions
Can I connect Drip, Intercom, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Drip and Intercom?
Frequently Asked Questions
How are Drip subscriber custom fields handled in Intercom?
Frequently Asked Questions
Can closed Intercom conversations trigger Drip events?
Frequently Asked Questions
Do I need coding skills to automate Drip and Intercom?
Frequently Asked Questions
Is the Drip and Intercom integration free?
Frequently Asked Questions
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You Can Also Connect Drip or Intercom With 1500+ Other Apps

Drip
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Intercom
Popular Intercom Integrations
Sync Intercom with helpdesk systems, customer support platforms, and messaging tools to resolve inquiries and improve satisfaction.
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