WhatsApp V3 by OnlineLiveSupport + Drift Integration

You're reviewing campaign metrics from Drift conversations, but your reporting sheet only updates when someone manually exports data, so your conversion tracking is always outdated — with this integration, every new conversation updates your records instantly and keeps your performance metrics accurate.

You're managing customer enquiries in Drift, but urgent messages sit unnoticed until someone checks the inbox, so response times slip — connecting these apps means every new conversation triggers instant WhatsApp alerts, ensuring your team acts immediately.

You're handling prospect chats in Drift, but clients want progress updates in shared sheets, so you waste hours copying data — automating both apps means every interaction is logged automatically, giving your clients real-time visibility.

You're capturing inbound leads through Drift chats, but high lead volumes make manual CRM entry impossible, so promising prospects get lost — integrating these apps means every new lead is logged instantly, keeping your sales pipeline moving.

You're onboarding users who chat via Drift, but handoffs to support tracking are delayed, so follow-ups happen too late — with this integration, customer interactions flow straight into your support tools without manual delay.

You're overseeing customer communication channels across Drift, but missing conversation records create audit gaps, so reporting is incomplete — automating both apps means every conversation and message detail is recorded reliably.