WA Toolbox + Drift Integration
Integrate Drift to WA Toolbox in one click, or tell Integrately AI how you want each lead handled. Trigger follow-ups, send text messages, update your contacts, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
WhatsApp event is received in WA Toolbox Instant
Email is identified in Drift Instant- User reached goal in Drift Instant
- New Conversation is started in Drift Instant
- Conversation is pushed in Drift Instant
- Message is created in Drift Instant
2.
- Send text message in WA Toolbox
- Send media message in WA Toolbox
- Create Contact in Drift
- Update Contact in Drift
- Update contact via non-Drift Id in Drift
- Search contact by email in Drift
- Create Timeline Event in Drift
- Create Conversation in Drift
Trusted by experts at...
Ready Workflows for WA Toolbox + Drift Integration
Capture leads, send WhatsApp messages, keep contacts updated, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Drift + WA Toolbox flow
Sync your core messaging and chat data with CRMs, spreadsheets, and notification channels the moment a conversation begins. Pick a combination and activate it in one click.
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Salesforce (6)
Salesforce (6) +
Calendly (5)
Calendly (5) +
Google Sheets (6)
Google Sheets (6) +
HubSpot (5)
HubSpot (5) +
Slack (5)
Slack (5) +
Mailchimp (5)
Mailchimp (5) D
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Create a Salesforce contact for every new Drift conversation, and send a confirmation text in WA Toolbox
New Drift conversations immediately generate a contact in Salesforce while WA Toolbox dispatches an instant text, eliminating manual data entry for your sales team.
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When an email is identified in Drift, create a Salesforce lead and send a welcome message in WA Toolbox
Captured visitor emails in Drift instantly create Salesforce leads and trigger automated WhatsApp greetings via WA Toolbox.
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When a Drift conversation is pushed, update the Salesforce record and notify contacts via WA Toolbox
Pushed conversations update your Salesforce records automatically while keeping prospects informed through WA Toolbox messages.
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Create a Salesforce task whenever a user reaches a goal in Drift, and send a follow-up in WA Toolbox
Milestones achieved in Drift generate immediate follow-up tasks in Salesforce and automated WhatsApp messages in WA Toolbox.
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Use ChatGPT to analyse Drift chat sentiment, update Salesforce, and send a targeted WA Toolbox message
ChatGPT analyses new Drift messages to update Salesforce records intelligently and trigger tailored WhatsApp responses.
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When a Salesforce opportunity is closed won, create a timeline event in Drift and send a thank you via WA Toolbox
Closed deals in Salesforce log timeline events in Drift and trigger congratulatory WhatsApp messages in WA Toolbox.
Supported triggers and actions for WA Toolbox and Drift
Mix and match to build the exact automation you need
WA Toolbox Triggers & Actions
Instant
WhatsApp event is received in WA Toolbox
Triggers the automation when a WhatsApp event is received
Try it → Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
Try it → Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
Try it → Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
Try it → Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
Try it → What can you automate with Drift + WA Toolbox?
Streamline your conversational workflows by connecting Drift live chats directly to WhatsApp messaging automation.
💬
Send WhatsApp messages from new chat conversations
Trigger automated text messages in WA Toolbox the moment a new conversation starts in Drift. Ensure every prospect receives an immediate response without manual intervention.
📋
Capture every submitted chat field and detail
Map all visitor details and identified emails from Drift into your downstream records and WhatsApp messages. Eliminate incomplete entries and ensure accurate customer profiles.
🔔
Alert team members as soon as chats arrive
Notify the right person instantly when a new conversation begins or when a visitor reaches a key goal in Drift. Speed up internal handoffs and boost response times.
🔀
Route messages based on specific chat criteria
Send different WA Toolbox messages or create specific CRM records depending on the inquiry type or goal reached in Drift. Tailor every automated interaction to visitor intent.
🔄
Keep downstream records updated as chats evolve
Automatically update contact profiles and timeline events whenever conversations are pushed or updated in Drift. Maintain accurate data across your entire tech stack.
🔍
Match and update instead of creating duplicates
Search existing contacts by email in Drift before creating new records in your CRM or spreadsheet. Keep your database clean and organized automatically.
📊
Handle milestone achievements and goal completions
Trigger automated follow-up sequences in WA Toolbox whenever a visitor reaches a designated goal in Drift. Convert high-intent traffic into booked meetings effortlessly.
🔌
Extend your workflow to Google Sheets and CRMs
Combine Drift and WA Toolbox with Google Sheets or HubSpot to log visitor data, track conversations, and maintain a complete audit trail of every interaction.
And much more...
Who is Drift + WA Toolbox integration for?
Revenue teams and customer support managers connect Drift and WA Toolbox to eliminate manual data transfer and engage chat prospects instantly on WhatsApp.
Performance Marketers
Sales Leaders
Client Success Managers
Customer Support Leads
Operations Specialists
Compliance Officers
📈
Performance Marketers
You're running live chat campaigns on Drift but your conversion reports only update when someone manually exports leads, so the metrics you're optimizing against are always hours behind — this integration means every new lead triggers instant WhatsApp engagement and keeps your pipeline data current.
⚡
Sales Leaders
Your reps need to act fast on incoming prospect chats, but manual handoffs mean they find out about hot leads too late — automating both apps means every conversation instantly dispatches a WhatsApp message and creates a CRM contact so your team closes deals faster.
🤝
Client Success Managers
You answer to stakeholders who want immediate progress updates on customer inquiries, but tracking chat interactions manually leaves frustrating gaps — with this integration, every chat milestone updates your tracking logs and alerts stakeholders without delay.
🎧
Customer Support Leads
The volume of live chat inquiries is too high for anyone to keep up with by hand, leading to missed questions and frustrated users — integrating these apps means incoming chats automatically trigger structured records and instant WhatsApp responses.
⚙️
Operations Specialists
You own the next step in the workflow and depend on chat agents to hand over lead details before you can process them — this integration means every Drift conversation automatically populates your downstream tools with zero manual copying.
📋
Compliance Officers
You need a reliable audit history of all customer interactions, but manual note-taking keeps leaving gaps in your records — automating both apps means every conversation and message creates precise timeline logs across your systems.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate WA Toolbox + Drift
Build and manage your WA Toolbox + Drift automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect WA Toolbox + Drift with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect WA Toolbox + Drift Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
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Highest Rated Integration Platform on G2
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Connect WA Toolbox + Drift Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Drift to WA Toolbox?
You can connect Drift to WA Toolbox in one click using ready-made workflows on Integrately. Link your accounts, select a template, and activate your integration instantly or use Integrately AI to customize it.
Can I send WhatsApp messages automatically when a new Drift conversation starts?
Can I connect Drift, WA Toolbox, and Google Sheets?
What is a good Zapier alternative for Drift and WA Toolbox?
How does Drift handle contact creation during automation?
How does WA Toolbox deliver WhatsApp messages in workflows?
Can I set up this automation without writing any code?
Is the Drift and WA Toolbox integration free?
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