Drift + Toky Integration
Integrate Drift to Toky in one click, or tell Integrately AI how you want each contact handled. Create contacts in Toky, search records, update information, and send text messages automatically.
Free forever.Use premium features free for 14 days.1.
Email is identified in Drift Instant- User reached goal in Drift Instant
- New Conversation is started in Drift Instant
- Conversation is pushed in Drift Instant
- Message is created in Drift Instant
Text message is received in Toky Instant- Call is received in Toky Instant
- Voice mail is received in Toky Instant
2.
- Create Contact in Drift
- Update Contact in Drift
- Update contact via non-Drift Id in Drift
- Search contact by email in Drift
- Create Timeline Event in Drift
- Create Conversation in Drift
- Send text message in Toky
- Create contact in Toky
- Search Contact in Toky
Trusted by experts at...
Ready Workflows for Drift + Toky Integration
Capture conversations, create contacts in Toky, search records, send text messages, and update customer details, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Drift + Toky flow
Sync customer interactions to your CRM, notify your support team, and log records in downstream tools. Pick a combination and activate it in one click.
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HubSpot (4)
HubSpot (4) +
Salesforce (3)
Salesforce (3) +
Slack (3)
Slack (3) +
Gmail (3)
Gmail (3) +
Google Calendar (3)
Google Calendar (3) +
Zendesk (3)
Zendesk (3) D
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When a new conversation is started in Drift, create a contact in Toky and create a contact in HubSpot.
New Drift conversations instantly create contacts in Toky and HubSpot without manual entry.
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When a call is received in Toky, create a timeline event in Drift and update a contact in HubSpot.
Toky calls record timeline events in Drift and update HubSpot contact records instantly.
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When an email is identified in Drift, send a text message in Toky and create a task in HubSpot.
Drift email identification triggers Toky text messages and assigns follow-up tasks in HubSpot.
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Use Claude to summarise new Drift conversations, create a contact in Toky, and create a deal in HubSpot.
Claude parses Drift conversations before creating Toky contacts and HubSpot deals.
Supported triggers and actions for Drift and Toky
Mix and match to build the exact automation you need
Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
Try it → Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
Try it → Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
Try it → Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
Try it → What can you automate with Drift + Toky?
Streamline your communication workflows by connecting customer chat events with call center operations automatically.
🔄
Sync Drift chats into Toky contacts
Automatically generate a contact in Toky whenever a new conversation starts in Drift, eliminating manual data entry.
📝
Capture every submitted conversation field
Map all collected data from Drift conversations into detailed Toky contact records and timeline events.
🔔
Alert team members the moment interaction occurs
Trigger instant notifications or text messages as soon as customer messages or calls are received.
🔀
Route communications based on submitted details
Send different automated responses or task assignments depending on the specific user goal reached in Drift.
📊
Keep contact records updated as details change
Automatically update existing contact profiles in Toky when email addresses or phone numbers are identified in Drift.
🔍
Search and match contacts to prevent duplicates
Perform automatic contact searches by email before creating new records across your connected platforms.
📞
Handle inbound call events and voicemails
Capture call logs and voicemails from Toky to create timeline events and update records in Drift.
🌐
Extend workflows to external apps like Slack
Send chat notifications to Slack channels while simultaneously syncing contact records between Drift and Toky.
And much more...
Who is Drift + Toky integration for?
Operations teams, sales representatives, and customer support managers connect Drift and Toky to automate contact management and communication tracking.
Performance analysts
Customer support leads
Account managers
Sales development reps
Operations coordinators
Quality assurance specialists
📈
Performance analysts
You're reviewing communication logs from Drift, but your reporting dashboards only update when someone manually exports records, so your conversion metrics are always hours behind — this integration means every new message lands instantly and your analytics stay current.
⚡
Customer support leads
You need to act fast when inbound calls arrive in Toky, but delayed notifications leave customers waiting too long — automating both apps means every interaction triggers immediate follow-ups and your support queue stays clear.
📋
Account managers
You answer to clients who want immediate progress updates on their support queries, but scattered records make tracking difficult — with this integration, every conversation and call is logged automatically so client reviews run smoothly.
🔥
Sales development reps
The volume of inbound chat leads is too high for anyone to keep up by hand, leading to missed prospect outreach — connecting these apps means every conversation creates a contact and task instantly.
🔗
Operations coordinators
You own the handoff stage and depend on team members upstream to log calls and chats, but manual entry introduces gaps — automating both apps means contact records sync across platforms without human error.
🗂️
Quality assurance specialists
You need a reliable history of customer communications, but manual logging often leaves missing contact details — this integration means complete message and call logs are maintained automatically.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Drift + Toky
Build and manage your Drift + Toky automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Drift + Toky with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Drift + Toky Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
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750 Tasks
in $19.99
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😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Drift to Toky?
You can connect Drift to Toky in 1 click using ready templates on Integrately or ask Integrately AI to build the automation. It takes seconds to link your accounts alongside tools like HubSpot, Salesforce, Slack, Gmail, Google Calendar, and Zendesk.
Can I automatically create Toky contacts from Drift conversations?
Can I connect Drift, Toky, and Slack?
What is a good Zapier alternative for Drift and Toky?
How does Drift handle contact data during automation?
How are inbound calls managed in Toky during automation?
Do I need coding skills to automate Drift and Toky?
Is the Drift and Toky integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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