Process Street + Drift Integration

Integrate Drift to Process Street in one click, or tell Integrately AI how you want each conversation handled. Start new workflows, update contacts, assign tasks, and track process execution automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Process Street
    Data Set record is deleted in Process Street Instant
  • Process Street
    Data Set record is updated in Process Street Instant
  • Process Street
    Data Set record is created in Process Street Instant
  • Process Street
    Task is ready in Process Street Instant
  • Process Street
    Workflow run is created in Process Street Instant
  • Process Street
    Workflow run is completed in Process Street Instant
  • Process Street
    Task is checked/unchecked in Process Street Instant
  • Drift
    Email is identified in Drift Instant
  • Drift
    User reached goal in Drift Instant
  • Drift
    New Conversation is started in Drift Instant
  • Drift
    Conversation is pushed in Drift Instant
  • Drift
    Message is created in Drift Instant
Arrow Right
2.
  • Process Street
    List Run Workflow Approvals in Process Street
  • Process Street
    Assign User to Run Workflow in Process Street
  • Process Street
    Unassign User from Run Workflow in Process Street
  • Process Street
    List Run Workflow Assignees in Process Street
  • Process Street
    Search Run Workflows in Process Street
  • Process Street
    Update Run workflow in Process Street
  • Process Street
    List Tasks in Process Street
  • Process Street
    Assign Task to User in Process Street
  • Process Street
    Unassign Task from User in Process Street
  • Process Street
    List Task Assignees in Process Street
  • Process Street
    Approve or Reject Task in Process Street
  • Process Street
    Update Task in Process Street
  • Process Street
    List Comments in Process Street
  • Process Street
    Create Task Comment in Process Street
  • Process Street
    Update Comment in Process Street
  • Process Street
    Delete Comment in Process Street
  • Process Street
    Create Data Set Record in Process Street
  • Process Street
    Delete Data Set Record in Process Street
  • Process Street
    Run workflow in Process Street
  • Drift
    Create Contact in Drift
  • Drift
    Update Contact in Drift
  • Drift
    Update contact via non-Drift Id in Drift
  • Drift
    Search contact by email in Drift
  • Drift
    Create Timeline Event in Drift
  • Drift
    Create Conversation in Drift

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Ready WorkflowsReady Workflows   for Process Street + Drift Integration

Start workflows, update contacts, assign tasks, keep data synced, and trigger team alerts, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Connect more apps to your Drift + Process Street flow

Connect your chat interactions and repeatable workflows to the rest of your business stack. Pick a combination and activate it in one click.

Process Street
Drift
+
HubspotHubspot (8)
+
CalendlyCalendly (8)
+
SlackSlack (8)
+
GmailGmail (8)
+
Google SheetsGoogle Sheets (8)
+
AsanaAsana (8)
D
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P
Create a HubSpot contact for every new conversation started in Drift, and trigger a Process Street workflow run.
New Drift conversations immediately create a HubSpot contact and kick off a Process Street workflow run, removing manual data entry.
D
H
P
Create a HubSpot task for every Drift conversation, and trigger a Process Street workflow run.
Every new Drift conversation creates a HubSpot task and launches a Process Street workflow run to keep your team aligned.
P
H
D
When a Process Street workflow run is completed, update the associated HubSpot contact and log it in Drift.
Completed Process Street workflows automatically update your HubSpot contact records and log the milestone in Drift.
P
H
D
Create a HubSpot deal when a Process Street workflow run is created, and update the contact in Drift.
New Process Street workflow runs generate corresponding HubSpot deals and update your contact records in Drift.
D
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If a Drift conversation reaches a goal, update the HubSpot contact and trigger a Process Street workflow run.
Drift goal completions update your HubSpot contact records and start a Process Street workflow run automatically.
P
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When a Process Street workflow run is updated, update the HubSpot contact and create a timeline event in Drift.
Process Street workflow updates sync directly to your HubSpot contacts and log timeline events in Drift.
D
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Use Claude to summarise every new Drift conversation, save the summary in HubSpot, and trigger a Process Street workflow run.
Claude generates structured summaries of Drift chats, saves them in HubSpot, and kicks off a Process Street workflow run.
D
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S
Create a HubSpot contact from a new Drift conversation, trigger a Process Street workflow run, and notify the team in Slack.
Drift conversations create HubSpot contacts, start Process Street workflows, and alert your team instantly on Slack.

Supported triggers and actions for Process Street and Drift

Mix and match to build the exact automation you need

Process Street
Process Street Triggers & Actions
Instant
Data Set record is deleted in Process Street
Triggers the automation when a data set record is deleted
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Instant
Data Set record is updated in Process Street
Triggers the automation when a data set record is updated
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Instant
Data Set record is created in Process Street
Triggers the automation when a new record is created in a data set
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Instant
Task is ready in Process Street
Triggers the automation when a task is ready
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Instant
Workflow run is created in Process Street
Triggers the automation when a Workflow run is created
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Instant
Workflow run is completed in Process Street
Triggers the automation when a Workflow run is completed
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Instant
Task is checked/unchecked in Process Street
Triggers the automation when a task is checked or unchecked
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List Run Workflow Approvals in Process Street
Retrieve approvals in a run workflow.
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Assign User to Run Workflow in Process Street
Assign a user to a run workflow.
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Unassign User from Run Workflow in Process Street
Remove a user assignment from a run workflow.
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List Run Workflow Assignees in Process Street
Retrieve all users assigned to a run workflow.
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Search Run Workflows in Process Street
Search run workflows using filters and query parameters.
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Update Run workflow in Process Street
Update details of an existing run workflow.
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List Tasks in Process Street
Retrieve tasks for a workflow or run workflow.
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Assign Task to User in Process Street
Assign a user to a task.
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Unassign Task from User in Process Street
Remove a user assignment from a task.
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List Task Assignees in Process Street
Retrieve all assignees for a task.
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Approve or Reject Task in Process Street
Approve or reject a task approval step.
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Update Task in Process Street
Update task fields and status.
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List Comments in Process Street
Retrieve comments for a task or run workflow context.
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Create Task Comment in Process Street
Create a new comment on a task.
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Update Comment in Process Street
Update an existing comment.
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Delete Comment in Process Street
Delete an existing comment.
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Create Data Set Record in Process Street
Create a new record in a data set.
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Delete Data Set Record in Process Street
Delete a data set record by ID.
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Run workflow in Process Street
Runs a workflow
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Drift
Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
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Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
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Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
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Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
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Instant
Message is created in Drift
Triggers the automation when a new message is created
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Create Contact in Drift
Adds a new contact to the database
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Update Contact in Drift
Updates contact information with new details
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Update contact via non-Drift Id in Drift
Updates a contact's information using a non-drift id
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Search contact by email in Drift
Finds and retrieves contact information using their email address
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Create Timeline Event in Drift
Creates a new timeline event
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Create Conversation in Drift
Start a new conversation with speicified recipients
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What can you automate with Drift + Process Street?

Connect chat conversations to structured workflows to streamline your business operations.

What you can automate?
Trigger workflow runs from new conversations
Automatically kick off a Process Street workflow run the moment a new conversation is started in Drift. Eliminate manual data entry and start executing operational steps immediately.
📋
Capture every submitted chat field
Map available visitor answers from Drift into Process Street workflow fields instead of relying on basic contact details. Your operational runs receive complete context for execution.
🔔
Alert team members instantly
Notify your team the second a high-intent conversation begins in Drift and a corresponding workflow starts. Ensure rapid response times and eliminate communication delays.
🔀
Route workflows based on chat criteria
Trigger specific Process Street workflow runs depending on visitor goals reached or email identification in Drift. Direct different customer tiers to tailored operational paths.
🔄
Keep records updated as processes change
Sync status updates between Process Street workflow runs and Drift contact records automatically. Ensure customer timelines reflect active internal progress.
👤
Search and update contacts seamlessly
Search existing contact records by email in Drift before creating new entries during workflow execution. Prevent duplicate records and maintain clean customer databases.
⏱️
Handle workflow completion milestones
Trigger downstream updates in Drift or log timeline events when a Process Street workflow run is completed. Keep customer history fully synchronised with internal milestones.
💬
Extend your workflow to Slack
Connect Drift and Process Street with Slack to announce new workflow runs and chat interactions in your team channels. Keep all stakeholders aligned across tools.
And much more...

Who is Drift + Process Street integration for?

Drift and Process Street integration connects live chat interactions with repeatable operational workflows, empowering teams to eliminate manual handovers and accelerate project execution.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client success managers
Client success managers
Sales development reps
Sales development reps
Operations managers
Operations managers
Compliance officers
Compliance officers
📈
Performance marketers
You're running chat campaigns to capture lead details but your operational tracking sheets only update when someone manually exports conversations, so your pipeline metrics are always hours behind — with this integration, every new conversation triggers a workflow run instantly and your process data stays current.
Customer support leads
You need to act fast on incoming visitor inquiries, but critical chat details get trapped in chat logs before anyone creates a checklist, leading to delayed follow-ups — automating both apps means every conversation instantly launches a Process Street workflow run so your support team responds without hesitation.
📋
Client success managers
You answer to key stakeholders who expect immediate onboarding checklists after initial chats, but manual handovers cause avoidable delays — connecting these apps means every new Drift conversation automatically initiates your standard client onboarding workflow run in Process Street.
🚀
Sales development reps
The volume of inbound chat leads is too high for anyone to keep up by hand, resulting in missed workflow steps and dropped prospects — with this integration, every customer interaction immediately creates structured tasks and triggers execution workflows without manual copy-pasting.
⚙️
Operations managers
You own the operational handoff and depend on chat agents to pass on complete lead details, but missing fields break your standard operating procedures — automating both apps means every conversation populates your Process Street workflow runs with accurate information every time.
🔍
Compliance officers
You need a reliable history of every inbound customer interaction and process execution, but manual record-keeping keeps leaving gaps in your audit trail — this integration means every chat event and workflow run is logged securely with zero manual omissions.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Process Street + Drift

Build and manage your Process Street + Drift automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Process Street + Drift with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Drift to Process Street?
Frequently Asked Questions
You can connect Drift to Process Street in 1 click using ready templates on Integrately, or ask Integrately AI to build the integration for you. It also connects smoothly with Hubspot, Calendly, Slack, Gmail, Google Sheets, Asana, and 1,500+ other apps.
Can I automatically start a Process Street workflow run when a new conversation starts in Drift?
Frequently Asked Questions
Can I connect Drift, Process Street, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Drift and Process Street?
Frequently Asked Questions
How does Drift handle contact updates and data syncing here?
Frequently Asked Questions
Can Process Street trigger actions based on task status changes?
Frequently Asked Questions
Do I need coding skills to automate Drift and Process Street?
Frequently Asked Questions
Is the Drift and Process Street integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Drift or Process Street With 1500+ Other Apps

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Process Street
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Sync Process Street with project management, document storage, and reporting tools to keep operational data working across your stack.