Drift + Medium Integration
Integrate Drift to Medium in one click, or tell Integrately AI how you want each conversation handled. Turn conversations into published stories, notify your editorial team, and keep your content pipeline moving automatically.
Free forever.Use premium features free for 14 days.1.
Email is identified in Drift Instant- User reached goal in Drift Instant
- New Conversation is started in Drift Instant
- Conversation is pushed in Drift Instant
- Message is created in Drift Instant
2.
- Create Contact in Drift
- Update Contact in Drift
- Update contact via non-Drift Id in Drift
- Search contact by email in Drift
- Create Timeline Event in Drift
- Create Conversation in Drift
Create story in Medium
Trusted by experts at...
Ready Workflows for Drift + Medium Integration
Publish conversations as stories, update drafts, alert your team, and track content creation, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Drift + Medium flow
Turn customer chats into published Medium stories and sync them directly to your CRM, analytics, or team notifications. Pick a combination and activate it in one click.
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HubSpot (4)
HubSpot (4) +
Google Analytics 4 (4)
Google Analytics 4 (4) +
Slack (4)
Slack (4) +
Salesforce (4)
Salesforce (4) +
Calendly (4)
Calendly (4) +
Gmail (4)
Gmail (4) D
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Add every new Drift conversation as a Medium story, and create a matching contact in HubSpot
New Drift conversations immediately generate a Medium story and create a contact in HubSpot, eliminating manual content entry.
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Create a Medium story from Drift messages, and update the contact record in HubSpot
Drift messages automatically turn into Medium stories while updating your contact details in HubSpot.
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When a Drift user reaches a goal, publish a Medium story and update their HubSpot profile
Milestones achieved in Drift trigger a published Medium story and update the user profile in HubSpot.
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Use Claude to summarise every Drift conversation, create a Medium story, and update HubSpot
Claude summarises new Drift conversations before publishing a Medium story and updating your HubSpot records.
Supported triggers and actions for Drift and Medium
Mix and match to build the exact automation you need
Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
Try it → Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
Try it → Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
Try it → Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
Try it → Medium Triggers & Actions
What can you automate with Drift + Medium?
Streamline your publishing workflow by turning customer conversations into engaging stories automatically.
💬
Turn every new chat into a published story
Capture new conversations started in Drift and publish them directly as stories on Medium without lifting a finger. Your content pipeline fills up while you sleep.
📝
Capture every submitted detail in your drafts
Map specific message content and metadata into your Medium stories instead of relying on brief summaries. Your articles become much more detailed and accurate.
🔔
Notify your editorial team instantly
Alert content creators the moment a new conversation generates a story draft. Teams can review, edit, and publish without missing a beat.
🔀
Route stories based on conversation tags
Perform different actions depending on specific topics or tags submitted in Drift. High-priority chats can trigger immediate publishing queues.
🔄
Keep your content records up to date
Automatically update published Medium stories or drafts whenever a related Drift conversation or user goal is modified. Your archive remains accurate.
🔍
Search and update existing contacts seamlessly
Avoid duplicate records by searching for contact emails in your CRM whenever a new Drift conversation triggers a publishing event.
⭐
Handle milestone achievements automatically
Publish success stories whenever a user reaches a specific goal in Drift. Customer wins are turned into public case studies instantly.
🔌
Extend your workflow to Slack and CRM tools
Connect your core Drift and Medium flow with Slack or HubSpot to notify teams, update records, and keep your entire tech stack synchronized.
And much more...
Who is Drift + Medium integration for?
Content teams, marketers, and customer success leaders connect Drift and Medium to turn customer conversations into published stories without manual copy-pasting.
Performance marketers
Customer support leads
Client account managers
Content operations teams
Sales representatives
Editorial coordinators
📈
Performance marketers
You're running customer campaigns but your content tracking sheet only updates when someone manually exports chat logs, so the metrics you're optimising against are always a few hours behind — with this integration, every new conversation lands in your publishing pipeline instantly and your data stays current.
⚡
Customer support leads
You need to act fast on customer feedback, but important insights stay buried in Drift chats until someone remembers to write them up — with this integration, every critical customer message triggers a Medium story draft instantly so your team stays responsive.
🤝
Client account managers
You answer to stakeholders who want to see regular progress and published case studies, but compiling chat highlights by hand takes hours — with this integration, every closed goal in Drift automatically becomes a Medium story ready for stakeholder review.
📊
Content operations teams
The conversation volume is too high for anyone to keep up with manual drafting and formatting, causing valuable stories to get lost — automating both apps means every customer interaction flows straight into your publishing queue without manual effort.
💼
Sales representatives
You depend on product and marketing teams to hand over conversation insights so you can reference them in pitches, but the handoff is always delayed — this integration means every key customer chat is published and accessible immediately for team alignment.
🗂️
Editorial coordinators
You need a reliable history of customer stories for your publication schedule, but you keep finding gaps caused by missed manual entries — connecting these apps means your publishing archive updates automatically with zero missed submissions.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Drift + Medium
Build and manage your Drift + Medium automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Drift + Medium with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Drift + Medium Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Drift to Medium?
You can connect Drift to Medium in 1 click using ready-made workflows on Integrately, or ask Integrately AI to build the automation for you. It seamlessly integrates with HubSpot, Slack, Salesforce, and 1,500+ other apps.
Can I automatically publish Drift conversations as Medium stories?
Can I connect Drift, Medium, and Slack?
What is a good Zapier alternative for Drift and Medium?
How does Drift handle conversation triggers in this integration?
Can Medium automatically create stories from chat data?
Do I need coding skills to automate Drift and Medium?
Is the Drift and Medium integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
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