Kylas CRM + Drift Integration

Integrate Drift to Kylas CRM in one click, or tell Integrately AI how you want each lead handled. Qualify conversations, update your CRM, alert your sales team, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Kylas CRM
    Lead is created in Kylas CRM Instant
  • Kylas CRM
    Lead is updated in Kylas CRM Instant
  • Kylas CRM
    Contact is updated in Kylas CRM Instant
  • Kylas CRM
    Contact is created in Kylas CRM Instant
  • Kylas CRM
    Deal is updated in Kylas CRM Instant
  • Kylas CRM
    Deal is created in Kylas CRM Instant
  • Drift
    Email is identified in Drift Instant
  • Drift
    User reached goal in Drift Instant
  • Drift
    New Conversation is started in Drift Instant
  • Drift
    Conversation is pushed in Drift Instant
  • Drift
    Message is created in Drift Instant
Arrow Right
2.
  • Kylas CRM
    Create contact in Kylas CRM
  • Kylas CRM
    Create Lead in Kylas CRM
  • Kylas CRM
    Create deal in Kylas CRM
  • Kylas CRM
    Create company in Kylas CRM
  • Drift
    Create Contact in Drift
  • Drift
    Update Contact in Drift
  • Drift
    Update contact via non-Drift Id in Drift
  • Drift
    Search contact by email in Drift
  • Drift
    Create Timeline Event in Drift
  • Drift
    Create Conversation in Drift

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Ready Workflows Ready Workflows for Drift + Kylas CRM Integration

Capture leads, update contacts, create deals, alert your team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
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Connect more apps to your Drift + Kylas CRM flow

Connect messaging, email, spreadsheets, and calendar tools to extend your core sales pipeline. Pick a combination and activate it in one click.

Kylas CRM
Drift
+
GmailGmail (8)
+
MailchimpMailchimp (8)
+
SlackSlack (8)
+
Google SheetsGoogle Sheets (8)
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CalendlyCalendly (8)
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WhatsAppWhatsApp (8)
D
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Create a Kylas CRM lead from every Drift conversation, and send a confirmation email in Gmail
New Drift conversations create a Kylas CRM lead instantly while Gmail sends a confirmation email, eliminating manual copying and missed follow-ups.
D
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When a new Kylas CRM lead is created from a Drift conversation, send a welcome email in Gmail
Welcome newly created Kylas CRM leads via Gmail the moment a contact is identified in Drift.
K
D
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When a Kylas CRM deal is updated, send a status update email in Gmail and update the contact in Drift
Keep contacts informed in Gmail and updated in Drift whenever a Kylas CRM deal changes status.
D
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Create a draft email in Gmail for every new Drift conversation, and create a lead in Kylas CRM
Draft follow-up emails in Gmail automatically while capturing every Drift chat as a Kylas CRM lead.
D
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If a Drift user reaches a goal, create a Kylas CRM deal and send a milestone email in Gmail
Reward high-intent Drift user goal completions by creating Kylas CRM deals and sending milestone emails in Gmail.
K
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When a Kylas CRM lead is updated, send a follow-up email in Gmail and update the contact in Drift
Trigger automated Gmail follow-ups and update Drift contact records when Kylas CRM leads are modified.
D
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Use Claude to summarise every Drift conversation, create a Kylas CRM lead, and send the brief in Gmail
Claude summarises Drift chat logs before creating Kylas CRM leads and emailing briefs through Gmail.
D
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Turn every new Drift conversation into a Kylas CRM lead, send a confirmation email in Gmail, and create a task in Asana
Convert Drift chats into Kylas CRM leads, email confirmations in Gmail, and assign follow-up tasks in Asana.

Supported triggers and actions for Kylas CRM and Drift

Mix and match to build the exact automation you need

Kylas CRM
Kylas CRM Triggers & Actions
Instant
Lead is created in Kylas CRM
Triggers the automation when a new lead is created
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Instant
Lead is updated in Kylas CRM
Triggers the automation when the lead information is updated
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Instant
Contact is updated in Kylas CRM
Triggers the automation when a contact is updated
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Instant
Contact is created in Kylas CRM
Triggers the automation when a new contact is created
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Instant
Deal is updated in Kylas CRM
Triggers the automation when a deal is updated
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Instant
Deal is created in Kylas CRM
Triggers the automation when a deal is created
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Create contact in Kylas CRM
Adds a new contact to the database
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Create Lead in Kylas CRM
Generates new leads for potential customers
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Create deal in Kylas CRM
Generates a new deal with
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Create company in Kylas CRM
Generates a new company profile with given details
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Drift
Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
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Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
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Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
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Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
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Instant
Message is created in Drift
Triggers the automation when a new message is created
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Create Contact in Drift
Adds a new contact to the database
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Update Contact in Drift
Updates contact information with new details
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Update contact via non-Drift Id in Drift
Updates a contact's information using a non-drift id
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Search contact by email in Drift
Finds and retrieves contact information using their email address
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Create Timeline Event in Drift
Creates a new timeline event
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Create Conversation in Drift
Start a new conversation with speicified recipients
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What can you automate with Drift + Kylas CRM?

Streamline your sales and messaging workflows by connecting every Drift interaction directly to Kylas CRM.

What you can automate?
💬
Create Kylas CRM leads from Drift conversations instantly
Automatically turn every new conversation or contact identified in Drift into a new lead or contact in Kylas CRM without lifting a finger.
📋
Capture every detail from Drift chats into Kylas CRM
Map custom fields, email addresses, and goal metrics from Drift straight into Kylas CRM contact records instead of just basic names.
🔔
Alert your sales team the moment a lead arrives
Notify reps instantly in Slack or via email whenever Drift captures a high-value conversation or reaches a conversion goal.
🔀
Route leads based on conversation goals
Send high-priority leads to senior sales reps in Kylas CRM and standard enquiries to general queues based on Drift chat outcomes.
🔄
Keep contact information synced across both platforms
Update existing Kylas CRM contacts whenever contact details or emails change during live Drift conversations.
🔍
Search and update existing contacts automatically
Check whether a contact already exists in Kylas CRM by email before creating a new record, preventing messy duplicates.
📈
Update deals when conversation goals are reached
Move Kylas CRM deals to new stages automatically when users hit specific milestones or goals in Drift.
📊
Sync conversation data directly into Google Sheets
Export every Drift conversation and Kylas CRM lead into a shared Google Sheets document for weekly reporting and team reviews.
And much more...

Who is Drift + Kylas CRM integration for?

Connecting Drift and Kylas CRM helps sales, marketing, and support teams eliminate manual data entry, streamline lead handoffs, and keep their pipelines accurate.

Revenue Operations Managers
Revenue Operations Managers
Sales Executives
Sales Executives
Account Managers
Account Managers
Customer Support Leads
Customer Support Leads
Sales Development Representatives
Sales Development Representatives
CRM Administrators
CRM Administrators
📊
Revenue Operations Managers
You rely on pipeline reports to brief leadership, but manual exports between Drift and Kylas CRM leave your dashboards hours out of date and full of blind spots — this integration means every conversation and lead syncs instantly, keeping your analytics completely accurate.
Sales Executives
You need to engage hot prospects the moment they reach out, but delays in moving chat details from Drift into Kylas CRM mean leads go cold before you ever see them — with this integration, every new enquiry triggers immediate CRM creation so you can follow up while they are still online.
🤝
Account Managers
You update clients on their onboarding progress, but scattered communication records make it hard to show a clear timeline without digging through separate chat histories — this integration means every interaction is logged instantly across your systems, giving you a reliable paper trail.
💬
Customer Support Leads
You handle a high volume of incoming chats every day, making it impossible to manually copy contact details into Kylas CRM without missing half the queue — with this integration, high-volume workflows run entirely on autopilot so your team can focus on resolving issues.
🎯
Sales Development Representatives
You depend on marketing qualification to hand over leads, but untracked chat handoffs between Drift and Kylas CRM leave you guessing who is ready for a call — this integration means qualified leads land in your CRM pipeline the second goals are met.
🗂️
CRM Administrators
You audit database hygiene regularly, but manual data entry leads to duplicate contacts, missing fields, and broken histories between chat logs and customer profiles — this integration means clean, structured records are created and updated automatically every time.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Kylas CRM + Drift

Build and manage your Kylas CRM + Drift automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Kylas CRM + Drift with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
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😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

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Frequently Asked Questions

How do I connect Drift to Kylas CRM?
Frequently Asked Questions
You can connect Drift to Kylas CRM instantly using ready-made workflows on Integrately. With 1-click setup, you can link Drift, Kylas CRM, and apps like Gmail, Slack, or Google Sheets. You can also use Integrately AI to build custom multi-step automations tailored to your exact sales process.
Can I automatically create Kylas CRM leads from Drift conversations?
Frequently Asked Questions
Can I connect Drift, Kylas CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Drift and Kylas CRM?
Frequently Asked Questions
How does Drift handle contact updates in this integration?
Frequently Asked Questions
Can Kylas CRM triggers update my Drift contacts?
Frequently Asked Questions
Do I need coding skills to automate Drift and Kylas CRM?
Frequently Asked Questions
Is the Drift and Kylas CRM integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

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