Drift + Groove Integration

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Create Your Own Drift & Groove Integration Without Any Code

Create Custom Workflow

You can Add Conditions / More Apps in the next steps

Email is identified in Drift Instant
User reached goal in Drift Instant
New Conversation is started in Drift Instant
Conversation is pushed in Drift Instant
Message is created in Drift Instant
Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant

Create Contact in Drift
Update Contact in Drift
Update contact via non-Drift Id in Drift
Search contact by email in Drift
Create Timeline Event in Drift
Create Conversation in Drift
Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove

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You Can Also Connect Drift or Groove With 1200+ Other Apps

Drift helps you connect instantly with customers and prospects, so that they can get what they need, when they need it. Use Drift to answer questions quickly, schedule appointments on the spot, and drive sales immediately.

See Drift Integrations

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations