Follow Up Boss + Drift Integration

Integrate Drift to Follow Up Boss in one click, or tell Integrately AI how you want each lead handled. Capture incoming chats, create CRM contacts, assign agents, and log notes automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Follow Up Boss
    Contact is updated in Follow Up Boss Instant
  • Follow Up Boss
    Contact is created in Follow Up Boss Instant
  • Follow Up Boss
    Tag is added to contact in Follow Up Boss Instant
  • Follow Up Boss
    Person stage is updated in Follow Up Boss Instant
  • Follow Up Boss
    Deal is created in Follow Up Boss Instant
  • Follow Up Boss
    Deal is updated in Follow Up Boss Instant
  • Follow Up Boss
    Appointment is created in Follow Up Boss Instant
  • Drift
    Email is identified in Drift Instant
  • Drift
    User reached goal in Drift Instant
  • Drift
    New Conversation is started in Drift Instant
  • Drift
    Conversation is pushed in Drift Instant
  • Drift
    Message is created in Drift Instant
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2.
  • Follow Up Boss
    Update deal in Follow Up Boss
  • Follow Up Boss
    Search deal in Follow Up Boss
  • Follow Up Boss
    Add relationship in Follow Up Boss
  • Follow Up Boss
    Get contact by id in Follow Up Boss
  • Follow Up Boss
    Create contact without triggering action plans in Follow Up Boss
  • Follow Up Boss
    Search contact in Follow Up Boss
  • Follow Up Boss
    Add tags to a contact in Follow Up Boss
  • Follow Up Boss
    Update contact without triggering action plans in Follow Up Boss
  • Follow Up Boss
    Reassign agent in Follow Up Boss
  • Follow Up Boss
    Change stage of a contact in Follow Up Boss
  • Follow Up Boss
    Create note in Follow Up Boss
  • Follow Up Boss
    Create deal in Follow Up Boss
  • Follow Up Boss
    Create inquiry or website event in Follow Up Boss
  • Follow Up Boss
    Apply an action plan to a contact in Follow Up Boss
  • Follow Up Boss
    Create collaborators in Follow Up Boss
  • Follow Up Boss
    Pause an action plan for a contact in Follow Up Boss
  • Follow Up Boss
    Create task in Follow Up Boss
  • Follow Up Boss
    Log call in Follow Up Boss
  • Drift
    Create Contact in Drift
  • Drift
    Update Contact in Drift
  • Drift
    Update contact via non-Drift Id in Drift
  • Drift
    Search contact by email in Drift
  • Drift
    Create Timeline Event in Drift
  • Drift
    Create Conversation in Drift

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Ready Workflows Ready Workflows for Drift + Follow Up Boss Integration

Capture new conversations, create CRM contacts, update deal stages, log calls, and assign agents, all in just one click.

Most popular automationmost-popular-automations
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Drift + Follow Up Boss flow

Send chat transcripts to your team, schedule calendar appointments, and keep spreadsheets updated after every customer interaction. Pick a combination and activate it in one click.

Follow Up Boss
Drift
+
GmailGmail (4)
+
Google CalendarGoogle Calendar (4)
+
CalendlyCalendly (4)
+
SlackSlack (4)
+
MailchimpMailchimp (4)
+
Google SheetsGoogle Sheets (4)
D
F
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Create a Follow Up Boss contact for every new Drift conversation, and send an email via Gmail
New Drift conversations instantly create contacts in Follow Up Boss while sending a confirmation email through Gmail.
F
D
G
When a Follow Up Boss contact is updated, log the event in Drift and send an email update in Gmail
Updated Follow Up Boss contacts sync back to Drift conversations and trigger a status email in Gmail.
D
F
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When a message is created in Drift, create a deal in Follow Up Boss and email the supervisor using Gmail
Drift messages automatically generate Follow Up Boss deals and trigger management email alerts via Gmail.
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D
G
When a deal is created in Follow Up Boss, send a conversation update in Drift and email the client via Gmail
New Follow Up Boss deals push update conversations to Drift and trigger client welcome emails in Gmail.

Supported triggers and actions for Follow Up Boss and Drift

Mix and match to build the exact automation you need

Follow Up Boss
Follow Up Boss Triggers & Actions
Instant
Contact is updated in Follow Up Boss
Triggers the automation when a new contact is updated
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Instant
Contact is created in Follow Up Boss
Triggers the automation when a new contact is created
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Instant
Tag is added to contact in Follow Up Boss
Triggers the automation when a tag is added
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Instant
Person stage is updated in Follow Up Boss
Triggers the automation when a person's stage is updated
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Instant
Deal is created in Follow Up Boss
Triggers the automation when a deal is created
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Instant
Deal is updated in Follow Up Boss
Triggers the automation when a deal is updated
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Instant
Appointment is created in Follow Up Boss
Triggers the automation when a new appointment is created
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Update deal in Follow Up Boss
Updates deal information based on new criteria or changes
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Search deal in Follow Up Boss
Retrieves and find a deal
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Add relationship in Follow Up Boss
Adds a new relationship.
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Get contact by id in Follow Up Boss
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Create contact without triggering action plans in Follow Up Boss
Adds new contact without initiating any automated follow-up sequences
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Search contact in Follow Up Boss
Finds and retrieves contact information
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Add tags to a contact in Follow Up Boss
Adds tags to a contact
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Update contact without triggering action plans in Follow Up Boss
Updates contact details without initiating any action sequences
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Reassign agent in Follow Up Boss
Reassigns the task to a different agent
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Change stage of a contact in Follow Up Boss
Updates the stage of a contact based on particular criteria
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Create note in Follow Up Boss
Creates a new note in the particular format
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Create deal in Follow Up Boss
Generates a new deal with
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Create inquiry or website event in Follow Up Boss
Creates a new inquiry or logs a website event
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Apply an action plan to a contact in Follow Up Boss
Applies an action plan to a contact
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Create collaborators in Follow Up Boss
Invites team members to collaborate on projects and share resources
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Pause an action plan for a contact in Follow Up Boss
Pauses the action plan for a contact
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Create task in Follow Up Boss
Creates a new task
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Log call in Follow Up Boss
Record and save call details for future reference
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Drift
Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
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Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
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Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
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Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
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Instant
Message is created in Drift
Triggers the automation when a new message is created
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Create Contact in Drift
Adds a new contact to the database
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Update Contact in Drift
Updates contact information with new details
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Update contact via non-Drift Id in Drift
Updates a contact's information using a non-drift id
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Search contact by email in Drift
Finds and retrieves contact information using their email address
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Create Timeline Event in Drift
Creates a new timeline event
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Create Conversation in Drift
Start a new conversation with speicified recipients
Try it →

What can you automate with Drift + Follow Up Boss?

Connect your customer communication and CRM workflows to eliminate manual data entry and accelerate sales cycles.

What you can automate?
💬
Capture chat leads as CRM contacts instantly
Turn every new Drift conversation into a Follow Up Boss contact automatically the moment a prospect starts chatting.
📝
Map conversation details and custom fields
Transfer complete chat transcripts, messages, and custom user attributes directly into your CRM contact records.
🔔
Alert sales teams the second a lead arrives
Notify your agents in Slack or via email immediately when a high-intent conversation begins on your website.
🔀
Route deals based on conversation criteria
Create deals or assign specific agents in Follow Up Boss depending on the specific topics discussed in Drift chats.
🔄
Keep contact records synchronized across platforms
Update contact information seamlessly in both Drift and Follow Up Boss whenever prospect details change.
🔍
Search and update existing contacts without duplicates
Match incoming chat participants with existing CRM database profiles to prevent duplicate contact creation.
📈
Track pipeline stage changes and deal milestones
Log timeline events and update conversation records automatically whenever deal stages shift in Follow Up Boss.
Extend chat workflows to your favorite productivity apps
Connect Google Sheets, Gmail, Calendly, or Slack to build multi-step automation pipelines tailored to your sales process.
And much more...

Who is Drift + Follow Up Boss integration for?

Streamline communication workflows between chat interactions and real estate CRM records, helping revenue teams eliminate manual data entry and close deals faster.

Revenue operations managers
Revenue operations managers
Inside sales representatives
Inside sales representatives
Real estate brokers
Real estate brokers
Customer support leads
Customer support leads
Account executives
Account executives
Sales development teams
Sales development teams
📈
Revenue operations managers
You're overseeing contact synchronization between chat platforms and CRM software, but manual export delays mean your pipeline reports are always a few hours behind — this integration means every new chat contact lands in your CRM instantly and your tracking stays current.
Inside sales representatives
You need to act fast on incoming website prospects, but leads sit trapped in chat queues before anyone remembers to create CRM profiles — integrating these apps means every new conversation creates a contact immediately and you can engage buyers without delay.
🤝
Real estate brokers
You answer to partner agents who want to see prospect progress and conversation history in real time, but manual transcription creates frustrating gaps — automating both apps means every interaction is logged accurately and your entire team reviews verified client data.
📊
Customer support leads
The incoming volume of chat inquiries is too high for anyone to keep up with by hand, leading to missed follow-ups and lost prospects — with this integration, every conversation and deal updates automatically so your team focuses on high-value conversations.
🔄
Account executives
You own the closing step and depend on inbound chat reps to hand over complete prospect details, but missing context stalls your deals — connecting these apps means every conversation transcript flows straight into client files and you start calls fully prepared.
📋
Sales development teams
You need a reliable history of prospect engagement and keep finding frustrating gaps where chats were never recorded in the CRM — this integration means every interaction is captured end-to-end and your pipeline records remain completely bulletproof.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Follow Up Boss + Drift

Build and manage your Follow Up Boss + Drift automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Follow Up Boss + Drift with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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in $19.99

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Frequently Asked Questions

How do I connect Drift to Follow Up Boss?
Frequently Asked Questions
You can connect Drift to Follow Up Boss in 1 click using ready workflows on Integrately, or use Integrately AI to build custom multi-step sequences with Gmail, Google Calendar, and Slack. It takes just minutes to set up without any coding required.
Can I automatically create Follow Up Boss contacts from new Drift conversations?
Frequently Asked Questions
Can I connect Drift, Follow Up Boss, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Drift and Follow Up Boss?
Frequently Asked Questions
How are Drift conversation details handled during the integration?
Frequently Asked Questions
How are Follow Up Boss contact updates synchronized with Drift?
Frequently Asked Questions
Do I need coding skills to automate Drift and Follow Up Boss?
Frequently Asked Questions
Is the Drift and Follow Up Boss integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Drift or Follow Up Boss With 1500+ Other Apps

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Follow Up Boss
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Sync Follow Up Boss with accounting, project management, and reporting tools to keep real estate pipeline data working across your stack.