DoneDone + Twilio Integration

Integrate DoneDone to Twilio in one click, or tell Integrately AI how you want each task handled. Create tasks, send SMS and WhatsApp messages, update statuses, and notify your team automatically.

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1.
  • DoneDone
    Task is created in DoneDone
  • DoneDone
    Conversation is created in DoneDone
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • DoneDone
    Create task in DoneDone
  • DoneDone
    Search task in DoneDone
  • DoneDone
    Update task status in DoneDone
  • DoneDone
    Get task detail by id in DoneDone
  • DoneDone
    Create project in DoneDone
  • DoneDone
    Add comment to conversation in DoneDone
  • DoneDone
    Add comment to task in DoneDone
  • DoneDone
    Get conversation detail in DoneDone
  • DoneDone
    Create Conversation in DoneDone
  • DoneDone
    Search conversation in DoneDone
  • DoneDone
    Update conversation status in DoneDone
  • DoneDone
    Add reply to conversation in DoneDone
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for DoneDone + Twilio Integration

Track new tasks, send instant SMS updates, log customer conversations, notify stakeholders, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
DoneDone + Twilio Integration

Send Twilio sms for new DoneDone task

In today's fast-paced business world, it's important to be able to communicate quickly and efficiently. That's why Integrately offers this automation to send sms for new DoneDone tasks.

With this integration, you can automatically send sms through Twilio to the relevant parties whenever a new task is created in your DoneDone system. This way, you can be sure that everyone is always on the same page and that no important information falls through the cracks.

So if you're looking for a better way to stay organized and keep your team informed, give this DoneDone - Twilio integration a try.
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your DoneDone + Twilio flow

Keep your teams aligned by routing tasks, sending notifications, and updating records across your entire stack. Pick a combination and activate it in one click.

DoneDone
Twilio
+
SlackSlack (5)
+
Jira Software CloudJira Software Cloud (4)
+
ZendeskZendesk (4)
+
Google SheetsGoogle Sheets (4)
+
GitHubGitHub (4)
+
NotionNotion (4)
D
T
S
When a task is created in DoneDone, send a Twilio SMS and notify your team in Slack.
New DoneDone tasks trigger an instant Twilio SMS and post an update in Slack, ensuring your team never misses a critical assignment.
D
T
S
When a conversation is created in DoneDone, alert your support channel in Slack and send a Twilio SMS.
Customer conversations opened in DoneDone immediately alert your support team on Slack and trigger an SMS update.
D
T
S
If a DoneDone task status is updated, notify Slack and send a Twilio SMS update to the client.
Task status updates in DoneDone automatically notify Slack channels and dispatch a Twilio SMS to keep clients informed.
T
D
S
When a Twilio call is finished, create a follow-up task in DoneDone and notify your team in Slack.
Finished Twilio calls automatically generate a task in DoneDone and post a summary to your Slack channel.
D
S
T
Use Claude to summarise every new DoneDone task, save it in Slack, and send a Twilio SMS briefing.
Claude analyses new DoneDone tasks, posts a structured summary to Slack, and triggers a Twilio SMS briefing.

Supported triggers and actions for DoneDone and Twilio

Mix and match to build the exact automation you need

DoneDone
DoneDone Triggers & Actions
Task is created in DoneDone
Triggers the automation when a new task is added
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Conversation is created in DoneDone
Triggers the automation when a new conversation is initiated
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Create task in DoneDone
Creates a new task
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Search task in DoneDone
Searches for a task
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Update task status in DoneDone
Updates the status of a task based on predefined conditions
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Get task detail by id in DoneDone
Retrieves detailed information for a task using its id
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Create project in DoneDone
Creates a new project
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Add comment to conversation in DoneDone
Adds a comment to an ongoing conversation
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Add comment to task in DoneDone
Adds a comment to a task with instructions or information
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Get conversation detail in DoneDone
Retrieves details and information from a conversation log or chat transcript
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Create Conversation in DoneDone
Start a new conversation with speicified recipients
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Search conversation in DoneDone
Searches for keywords within a conversation
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Update conversation status in DoneDone
Updates the status of a conversation based on particular criteria
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Add reply to conversation in DoneDone
Post replies to a conversation
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with DoneDone + Twilio?

Streamline your task tracking and cloud communications with automated workflows designed to save time and eliminate manual data entry.

What you can automate?
🚀
Trigger SMS alerts from new tasks
Automatically send a Twilio SMS message whenever a new task is created in DoneDone to keep your team and clients instantly informed.
💬
Sync customer conversations instantly
Capture every conversation created in DoneDone and route the details straight into your communication workflows.
🔔
Notify stakeholders on status changes
Keep everyone in the loop by dispatching automated notifications whenever task statuses or conversation milestones change.
🔀
Route messages based on task priority
Send urgent high-priority tasks through priority SMS channels while routine items follow standard notification paths.
🔄
Keep task details up to date
Automatically update task statuses and conversation records across platforms without manual copying.
🔍
Search and prevent duplicate records
Verify existing tasks and conversations before creating new ones to maintain a clean tracking environment.
📞
Turn finished calls into tracked tasks
Automatically generate a DoneDone task whenever a Twilio call finishes to ensure seamless follow-up management.
🔌
Extend flows to popular team tools
Connect your core DoneDone and Twilio workflows with Slack, Google Sheets, or Notion for complete operational visibility.
And much more...

Who is DoneDone + Twilio integration for?

Teams managing bug tracking and client communications rely on this integration to eliminate manual handoffs and keep stakeholders instantly informed.

Operations managers
Operations managers
Customer support leads
Customer support leads
Project managers
Project managers
Customer success teams
Customer success teams
Engineering leads
Engineering leads
Quality assurance leads
Quality assurance leads
📈
Operations managers
You track team output in DoneDone but rely on communication logs to measure client engagement, so your productivity reports are always missing real-time context — with this integration, every new task or conversation triggers instant notifications so your operational metrics stay completely accurate.
⚡
Customer support leads
You need to act fast when critical client issues arrive, but waiting for team members to check queues leads to avoidable delays — with this integration, every new conversation triggers an immediate Twilio SMS so your team responds within minutes.
📋
Project managers
You answer to stakeholders who demand constant progress visibility, but manual status updates consume hours of your week — with this integration, task changes automatically dispatch SMS updates and team alerts without requiring manual status reports.
📊
Customer success teams
The volume of inbound client tickets is too high for anyone to keep up by hand, resulting in missed follow-ups and frustrated customers — with this integration, every task and interaction syncs automatically across your communications stack.
🛠️
Engineering leads
You own the next technical step after a bug report is logged, but dependent notifications often fail to reach your developers in time — with this integration, every new task instantly alerts your engineering channel and triggers necessary SMS workflows.
🗂️
Quality assurance leads
You need a reliable audit trail of bug reports and communications, but manual logging leaves frustrating gaps in your tracking history — with this integration, every event is recorded systematically across your apps without missing a single entry.
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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate DoneDone + Twilio

Build and manage your DoneDone + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect DoneDone + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
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Frequently Asked Questions

How do I connect DoneDone to Twilio?
Frequently Asked Questions
You can connect DoneDone to Twilio easily using 1-click automations on Integrately, along with Slack, Google Sheets, and Zendesk. Use ready-made templates or ask Integrately AI to build the automation and map the fields.
Can I automatically send a Twilio SMS when a new task is created in DoneDone?
Frequently Asked Questions
Can I connect DoneDone, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for DoneDone and Twilio?
Frequently Asked Questions
How does DoneDone handle task tracking in this integration?
Frequently Asked Questions
How does Twilio manage SMS and message delivery here?
Frequently Asked Questions
Can I automate this workflow without any coding experience?
Frequently Asked Questions
Is the DoneDone and Twilio integration free?
Frequently Asked Questions
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No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect DoneDone or Twilio With 1500+ Other Apps

DoneDone
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Twilio
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Sync Twilio with messaging, marketing, and notification platforms to scale your cloud communications.
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