Teamwork Desk + DoneDone Integration

Integrate DoneDone to Teamwork Desk in one click, or tell Integrately AI how you want each task handled. Create matching support tickets, update task statuses, alert your team, and track every customer query automatically.

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1.
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
  • DoneDone
    Task is created in DoneDone
  • DoneDone
    Conversation is created in DoneDone
Arrow Right
2.
  • Teamwork Desk
    Update customer in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Teamwork Desk
    Create ticket in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • DoneDone
    Create task in DoneDone
  • DoneDone
    Search task in DoneDone
  • DoneDone
    Update task status in DoneDone
  • DoneDone
    Get task detail by id in DoneDone
  • DoneDone
    Create project in DoneDone
  • DoneDone
    Add comment to conversation in DoneDone
  • DoneDone
    Add comment to task in DoneDone
  • DoneDone
    Get conversation detail in DoneDone
  • DoneDone
    Create Conversation in DoneDone
  • DoneDone
    Search conversation in DoneDone
  • DoneDone
    Update conversation status in DoneDone
  • DoneDone
    Add reply to conversation in DoneDone

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Ready Workflows Ready Workflows for DoneDone + Teamwork Desk Integration

Create support tickets from new tasks, track customer queries, update statuses, alert your team, and sync records, all in just one click.

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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your DoneDone + Teamwork Desk flow

Capture issues, notify your team on messaging apps, and update project management tools when your support workflow runs. Pick a combination and activate it in one click.

Teamwork Desk
DoneDone
+
SlackSlack (3)
+
Jira Software CloudJira Software Cloud (3)
+
HubSpotHubSpot (3)
+
GitHubGitHub (3)
+
Google DriveGoogle Drive (3)
+
ZendeskZendesk (3)
D
T
S
Add every new DoneDone task to Teamwork Desk as a ticket, and notify your support channel on Slack.
DoneDone tasks appear in Teamwork Desk as new tickets instantly while your Slack channel receives an alert, ensuring your support team never misses an assignment.
T
D
S
When a Teamwork Desk ticket is created, add a task in DoneDone and alert your team on Slack.
New Teamwork Desk tickets automatically generate tasks in DoneDone and notify your team on Slack, keeping your developers and support staff aligned.
T
D
S
When a Teamwork Desk thread is updated, update task status in DoneDone and post the update on Slack.
Thread updates in Teamwork Desk trigger status updates in DoneDone and notify your team on Slack, keeping progress visible across both platforms.

Supported triggers and actions for Teamwork Desk and DoneDone

Mix and match to build the exact automation you need

Teamwork Desk
Teamwork Desk Triggers & Actions
Instant
Ticket is created in Teamwork Desk
Triggers the automation when a new ticket is created
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Instant
Ticket is assigned in Teamwork Desk
Triggers the automation when a ticket is assigned to a team member
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Instant
Thread is updated in Teamwork Desk
Triggers the automation when any thread is updated
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Instant
Customer sends a reply in Teamwork Desk
Triggers the automation when a customer sends a reply
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Instant
Ticket is unassigned in Teamwork Desk
Triggers the automation when a ticket is unassigned
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Instant
Agent sends a reply in Teamwork Desk
Triggers the automation when a ticket is replied to by any agent
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Instant
Ticket note is created in Teamwork Desk
Triggers the automation when a new note is added to any ticket
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Instant
Customer is created in Teamwork Desk
Triggers the automation when a new customer is created
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Update customer in Teamwork Desk
Updates a customer's information
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Add reply to a ticket in Teamwork Desk
Sends reply to a ticket
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Remove ticket in Teamwork Desk
Deletes a ticket
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Search customer in Teamwork Desk
Locates and retrieves customer information
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Create ticket in Teamwork Desk
Generates a new ticket
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Create customer in Teamwork Desk
Adds a new customer to the database
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Search Ticket in Teamwork Desk
Searches for a ticket
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DoneDone
DoneDone Triggers & Actions
Task is created in DoneDone
Triggers the automation when a new task is added
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Conversation is created in DoneDone
Triggers the automation when a new conversation is initiated
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Create task in DoneDone
Creates a new task
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Search task in DoneDone
Searches for a task
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Update task status in DoneDone
Updates the status of a task based on predefined conditions
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Get task detail by id in DoneDone
Retrieves detailed information for a task using its id
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Create project in DoneDone
Creates a new project
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Add comment to conversation in DoneDone
Adds a comment to an ongoing conversation
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Add comment to task in DoneDone
Adds a comment to a task with instructions or information
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Get conversation detail in DoneDone
Retrieves details and information from a conversation log or chat transcript
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Create Conversation in DoneDone
Start a new conversation with speicified recipients
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Search conversation in DoneDone
Searches for keywords within a conversation
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Update conversation status in DoneDone
Updates the status of a conversation based on particular criteria
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Add reply to conversation in DoneDone
Post replies to a conversation
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What can you automate with DoneDone + Teamwork Desk?

Streamline your issue tracking and customer support by automating workflows between DoneDone and Teamwork Desk.

What you can automate?
🎫
Create support tickets from new tasks automatically
When a new task is created in DoneDone, generate a corresponding ticket in Teamwork Desk instantly to keep both teams aligned.
📋
Capture every submitted task detail and customer query
Map all available task fields and customer messages between DoneDone and Teamwork Desk so no critical context is ever lost.
🔔
Notify your support team the moment a ticket arrives
Send instant alerts to your team channels whenever a new ticket or task is created across DoneDone and Teamwork Desk.
🔀
Route tickets based on priority or custom fields
Trigger different actions in DoneDone or Teamwork Desk depending on the priority level or category submitted by the user.
🔄
Keep task statuses and ticket threads synchronized
Automatically update task statuses in DoneDone whenever customer replies or thread updates occur in Teamwork Desk.
🔍
Prevent duplicates by searching and updating records
Search existing tasks and tickets before creating new entries, updating existing records instead of generating duplicates.
Manage later status changes and resolutions
Handle ticket closures, thread updates, and task status changes across both platforms as work progresses.
💬
Extend your support workflow to Slack
Connect your DoneDone and Teamwork Desk pipeline directly to Slack to keep your entire team instantly informed of updates.
And much more...

Who is DoneDone + Teamwork Desk integration for?

Project managers, support leads, and customer success teams who need to connect bug tracking and support tickets without manual data entry or missed updates.

Support operations managers
Support operations managers
Customer success leads
Customer success leads
Client services directors
Client services directors
Support team leads
Support team leads
Product managers
Product managers
Quality assurance specialists
Quality assurance specialists
📈
Support operations managers
You're tracking customer issues in DoneDone but handling live queries in Teamwork Desk, so your management reports are always missing ticket context — automating both apps means every support ticket creates a linked task instantly and your reporting stays accurate.
Customer success leads
You manage customer issues in DoneDone while your agents reply in Teamwork Desk, and urgent tickets slip through the cracks during handoffs — with this integration, every new customer message creates a task immediately and your team responds faster.
🤝
Client services directors
You provide regular progress updates to clients based on DoneDone tasks and Teamwork Desk threads, but reconciling both tools takes hours every week — this integration means every status change syncs automatically and your client reporting is effortless.
📋
Support team leads
You handle high volumes of customer queries across Teamwork Desk while tracking bugs in DoneDone, leading to delayed task creation and duplicated work — automating both apps means tickets convert into tasks instantly and your workflow runs without bottlenecks.
💻
Product managers
You depend on support agents in Teamwork Desk to log bug reports in DoneDone, but crucial details get lost in translation during manual handoffs — connecting these apps means every bug ticket generates an accurate task with full context.
🗂️
Quality assurance specialists
You need a reliable audit trail of bug fixes linked to customer support threads, but manual logging leaves gaps in your tracking history — this integration means every update is recorded securely and your project history remains complete.
Our team

Ready Workflows Did you know?

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Why choose Integrately to automate Teamwork Desk + DoneDone

Build and manage your Teamwork Desk + DoneDone automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Teamwork Desk + DoneDone with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
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Frequently Asked Questions

How do I connect DoneDone to Teamwork Desk?
Frequently Asked Questions
You can connect DoneDone to Teamwork Desk in one click using ready-made workflows on Integrately, or use Integrately AI to build custom automations with Slack, Jira Software Cloud, and HubSpot.
Can I automatically create Teamwork Desk tickets from DoneDone tasks?
Frequently Asked Questions
Can I connect DoneDone, Teamwork Desk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for DoneDone and Teamwork Desk?
Frequently Asked Questions
How does DoneDone handle task creation and status updates?
Frequently Asked Questions
Can Teamwork Desk trigger automated updates in other tools?
Frequently Asked Questions
Do I need coding skills to automate DoneDone and Teamwork Desk?
Frequently Asked Questions
Is the DoneDone and Teamwork Desk integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect DoneDone or Teamwork Desk With 1500+ Other Apps

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