Zonka Feedback + Dialpad Integration

Integrate Dialpad to Zonka Feedback in one click, or tell Integrately AI how you want each call handled. Track customer responses, update contact details, alert your support team, and trigger follow-ups automatically.

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1.
  • Zonka Feedback
    Survey response is received in Zonka Feedback
  • Dialpad
    SMS is sent in Dialpad Instant
  • Dialpad
    Call state is updated in Dialpad Instant
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2.
  • Zonka Feedback
    Send sms survey in Zonka Feedback
  • Zonka Feedback
    Send email survey in Zonka Feedback
  • Dialpad
    Send SMS in Dialpad
  • Dialpad
    Send SMS to channel in Dialpad
  • Dialpad
    Create contact in Dialpad
  • Dialpad
    Create call in Dialpad

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Ready Workflows Ready Workflows for Dialpad + Zonka Feedback Integration

Send surveys after calls, update contact records, alert your support team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Zonka Feedback + Dialpad Integration

Send Dialpad message for new Zonka Feedback response

When you receive a new Zonka Feedback response, you can automatically send a Dialpad message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Dialpad message today. Your future self will thank you.
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Connect more apps to your Dialpad + Zonka Feedback flow

Capture survey responses, update your CRM and spreadsheets, notify your support team, and log every detail. Pick a combination and activate it in one click.

Zonka Feedback
Dialpad
+
SalesforceSalesforce (3)
+
HubspotHubspot (3)
+
SlackSlack (3)
+
ZendeskZendesk (3)
+
Google SheetsGoogle Sheets (3)
+
GmailGmail (3)
Z
S
D
Add every new Zonka Feedback survey response to Salesforce as a contact, and send an SMS in Dialpad
New survey responses appear in Salesforce as contacts while Dialpad dispatches a follow-up SMS, eliminating manual data entry.
D
Z
S
Send an email survey in Zonka Feedback when a call state updates in Dialpad, and log the details in Salesforce
Call updates trigger Zonka Feedback surveys automatically, and Salesforce logs the complete interaction history.
D
S
Z
When a call state is updated in Dialpad, create a contact in Salesforce and send an email survey in Zonka Feedback
Every updated call creates a Salesforce contact and triggers an automated Zonka Feedback survey.

Supported triggers and actions for Zonka Feedback and Dialpad

Mix and match to build the exact automation you need

Zonka Feedback
Zonka Feedback Triggers & Actions
Survey response is received in Zonka Feedback
Triggers the automation when a new survey response is received
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Send sms survey in Zonka Feedback
Sends out sms surveys to collect customer feedback
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Send email survey in Zonka Feedback
Sends an email survey
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Dialpad
Dialpad Triggers & Actions
Instant
SMS is sent in Dialpad
Triggers the automation when a text message is sent
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Instant
Call state is updated in Dialpad
Triggers the automation when call details are modified
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Send SMS in Dialpad
Sends a text message to particular recipients
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Send SMS to channel in Dialpad
Sends a text message to a channel
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Create contact in Dialpad
Adds a new contact to the database
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Create call in Dialpad
Initiates a call to the recipient
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What can you automate with Dialpad + Zonka Feedback?

Streamline your communication workflows and customer feedback collection with automated triggers and actions.

What you can automate?
🔄
Trigger surveys from call updates
Send email surveys in Zonka Feedback automatically whenever a call state is updated in Dialpad. Capture customer sentiment right after every conversation.
📋
Capture every submitted feedback field
Map all survey response answers into your destination databases instead of just basic contact details. Ensure your records contain full context.
💬
Notify your team instantly on Slack
Post channel messages in Slack the moment a new survey response arrives in Zonka Feedback so your team can review feedback immediately.
🔀
Route workflows based on survey answers
Send different SMS messages in Dialpad or create priority tickets depending on the specific score submitted in Zonka Feedback.
🔄
Keep your CRM contact records updated
Automatically update customer profiles in Salesforce or HubSpot whenever a new call state occurs or survey response is received.
➕
Add or update contacts without duplicates
Match incoming survey respondents against existing records in your CRM to update profiles instead of creating redundant entries.
📊
Log call outcomes and survey metrics
Create spreadsheet rows in Google Sheets for every call state update and survey submission to maintain a reliable historical archive.
🔗
Extend feedback flows to Zendesk support
Create support tickets in Zendesk automatically when negative survey responses arrive from Zonka Feedback after Dialpad calls.
And much more...

Who is Dialpad + Zonka Feedback integration for?

Customer success teams, support managers, and sales professionals rely on this integration to streamline communication and capture actionable feedback automatically.

Operations managers
Operations managers
Customer support leads
Customer support leads
Account managers
Account managers
Customer success teams
Customer success teams
Sales representatives
Sales representatives
Quality assurance specialists
Quality assurance specialists
📈
Operations managers
You're reviewing survey scores and call logs but your reporting rows only update when someone manually exports data, so the metrics you're optimising against are always a few hours behind — with this integration, every survey response lands in your sheet instantly and your data stays current.
⚡
Customer support leads
You're handling inbound calls in Dialpad but critical feedback slips through the cracks before agents can log tickets, so customer issues linger unresolved for days — automating both apps means every call state update triggers immediate surveys and ticket creation so your team acts fast.
📋
Account managers
You're managing client accounts across multiple communication channels but struggle to provide clear progress updates to stakeholders, so clients wonder about feedback follow-ups — connecting these apps means every interaction is logged and surveyed automatically to keep reports transparent.
🔄
Customer success teams
You're processing hundreds of customer touchpoints every week by hand to send surveys and update CRM records, so team bandwidth is exhausted on administrative chores — integrating these apps means survey distribution and record syncing happen instantly without manual intervention.
🎯
Sales representatives
You're waiting on upstream communication handovers to follow up with leads after phone calls, so potential deals stall while waiting for manual task creation — this integration means every call update immediately creates contacts and triggers follow-up actions.
🗂️
Quality assurance specialists
You're auditing customer communications but keep finding gaps in call history and survey response logs, so compliance reports are incomplete — with this integration, every interaction and response is recorded reliably across your systems.
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Why choose Integrately to automate Zonka Feedback + Dialpad

Build and manage your Zonka Feedback + Dialpad automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zonka Feedback + Dialpad with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
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Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Dialpad to Zonka Feedback?
Frequently Asked Questions
You can connect Dialpad to Zonka Feedback in just one click using ready templates on Integrately. Link your accounts, select a workflow, and let Integrately AI build custom multi-step automations involving tools like Salesforce, Slack, and Google Sheets.
Can I automatically send Zonka Feedback surveys when a call state updates in Dialpad?
Frequently Asked Questions
Can I connect Dialpad, Zonka Feedback, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Dialpad and Zonka Feedback?
Frequently Asked Questions
How does Dialpad handle data when connected to Zonka Feedback?
Frequently Asked Questions
Can Zonka Feedback responses trigger actions in Dialpad?
Frequently Asked Questions
How do I automate Dialpad and Zonka Feedback without coding?
Frequently Asked Questions
Is the Dialpad and Zonka Feedback integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Dialpad or Zonka Feedback With 1500+ Other Apps

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