Dialpad + WATI Integration

Integrate Dialpad to WATI in one click, or tell Integrately AI how you want each contact handled. Create contacts, update contact attributes, send template messages, and sync call states automatically.

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1.
  • Dialpad
    SMS is sent in Dialpad Instant
  • Dialpad
    Call state is updated in Dialpad Instant
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.
  • Dialpad
    Send SMS in Dialpad
  • Dialpad
    Send SMS to channel in Dialpad
  • Dialpad
    Create contact in Dialpad
  • Dialpad
    Create call in Dialpad
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for Dialpad + WATI Integration

Create contacts when messages arrive, update contact attributes, send template messages, and route call states, all in just one click.

Most popular automationsmost-popular-automations
Dialpad + WATI Integration

Send message from WATI for new message received in Dialpad

There are many reasons why you would want to send an message in WATI when a text message is received in Dialpad.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Activate
WATI + Dialpad Integration

Send Dialpad message for new WATI contact

Anytime a new contact is added to your WATI, automatically send them a message through Dialpad letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this WATI - Dialpad integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Activate
WATI + Dialpad Integration

Send message from Dialpad for new message received in WATI

There are many reasons why you would want to send an message in Dialpad when a text message is received in WATI.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Activate
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Dialpad + WATI flow

Sync customer interactions, update customer records, log sales tasks, and notify your support team. Pick a combination and activate it in one click.

Dialpad
WATI
+
SalesforceSalesforce (8)
+
HubSpotHubSpot (8)
+
CalendlyCalendly (8)
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TypeformTypeform (8)
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StripeStripe (8)
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AsanaAsana (8)
W
S
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Create a Salesforce contact when a WATI contact is created, and send an SMS in Dialpad
New WATI contacts appear in Salesforce and trigger an SMS in Dialpad instantly, so your sales team never misses a follow-up.
D
W
S
When a call state is updated in Dialpad, send a template message in WATI and create a task in Salesforce
Call updates in Dialpad trigger WATI template messages and Salesforce tasks automatically, keeping your pipeline organized.
S
W
D
When a Salesforce contact is created, update contact attributes in WATI and create a call in Dialpad
New Salesforce contacts update WATI attributes and log Dialpad calls automatically, keeping records current.
D
S
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When an SMS is sent in Dialpad, create a contact in Salesforce and send a session message in WATI
Dialpad SMS activity creates Salesforce contacts and sends WATI session messages automatically.
S
W
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If a Salesforce contact is enterprise tier, update WATI contact attributes and send a Dialpad SMS
Enterprise Salesforce contacts update WATI attributes and trigger Dialpad SMS notifications instantly.
S
W
D
When a Salesforce opportunity is closed won, send a WATI template message and create a Dialpad call
Closed opportunities in Salesforce trigger WATI template messages and Dialpad calls instantly.
S
W
D
Use ChatGPT to analyze Salesforce leads, update WATI attributes, and send a Dialpad SMS
ChatGPT analyzes new Salesforce leads before updating WATI contact attributes and triggering a Dialpad SMS.
S
W
D
H
When a Salesforce lead is qualified, update WATI attributes, create a Dialpad call, and create a HubSpot task
Qualified Salesforce leads update WATI attributes, log Dialpad calls, and create HubSpot tasks automatically.

Supported triggers and actions for Dialpad and WATI

Mix and match to build the exact automation you need

Dialpad
Dialpad Triggers & Actions
Instant
SMS is sent in Dialpad
Triggers the automation when a text message is sent
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Instant
Call state is updated in Dialpad
Triggers the automation when call details are modified
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Send SMS in Dialpad
Sends a text message to particular recipients
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Send SMS to channel in Dialpad
Sends a text message to a channel
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Create contact in Dialpad
Adds a new contact to the database
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Create call in Dialpad
Initiates a call to the recipient
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WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
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Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
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Contact is created in WATI
Triggers the automation when a new contact is created
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Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
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Update contact attributes in WATI
Updates contact information with new details
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What can you automate with Dialpad + WATI?

Streamline your communication channels by connecting Dialpad and WATI for instant data synchronization and automated task creation.

What you can automate?
💬
Sync customer messages and call states automatically
Connect Dialpad communications directly to WATI to keep your messaging platforms aligned. Every conversation update flows smoothly between both systems without manual data entry.
📋
Capture every message detail across digital channels
Map complete message attributes, contact names, and metadata from WATI into Dialpad records. Ensure no conversation detail or customer note is left behind during transfers.
🔔
Alert your team the moment interactions occur
Trigger instant team notifications whenever a new call state updates in Dialpad or a message arrives in WATI. Keep support and sales staff informed without delay.
🔀
Route conversations based on submitted customer fields
Segment incoming messages and contacts by category or priority, directing high-value inquiries to specific communication flows and standard requests to automated replies.
🔄
Keep contact records updated as conversations evolve
Automatically update contact attributes and message statuses across both applications whenever a customer replies or a call state changes, maintaining accurate profiles.
➕
Upsert contacts to prevent duplicate records
Automatically check if a contact already exists before creating a new entry in Dialpad or WATI. Keep your customer databases clean and organized.
⏱️
Manage post-conversation statuses and follow-ups
Trigger specific actions when a message is read, delivered, or a call concludes. Update downstream records automatically based on final interaction states.
🔗
Extend your workflow to external CRM systems
Push synchronized Dialpad and WATI communication logs directly into HubSpot to update customer deals and tasks automatically as conversations unfold.
And much more...

Who is Dialpad + WATI integration for?

Customer support and sales teams handling high volumes of digital communications benefit from rapid multi-channel synchronization and automated operational workflows.

Sales Operations Managers
Sales Operations Managers
Support Team Leads
Support Team Leads
Account Managers
Account Managers
Customer Success Leads
Customer Success Leads
Sales Representatives
Sales Representatives
Operations Coordinators
Operations Coordinators
📊
Sales Operations Managers
You are reviewing call logs and messaging data in Dialpad, but your reporting dashboards only update when someone manually exports records, so your conversion metrics are always hours behind — with this integration, every interaction syncs instantly and your performance data stays current.
⚡
Support Team Leads
You are managing urgent customer inquiries across messaging channels in WATI, but your team misses critical updates because alerts are siloed, so response times slip — automating both apps means every new message triggers immediate notifications and your team acts on tickets instantly.
🤝
Account Managers
You are coordinating client communications through Dialpad calls and messages, but stakeholders have no visibility into active discussions without manual status reports, so client trust wavers — integrating these apps means every client touchpoint updates automatically and your stakeholders see complete records in real time.
📈
Customer Success Leads
You are handling hundreds of inbound chats and calls daily in WATI and Dialpad, but manual data entry cannot keep pace with the volume, so follow-ups are missed — connecting these apps means every customer interaction is logged instantly and your team maintains flawless follow-up coverage.
🔄
Sales Representatives
You are waiting for phone calls and messaging leads to be manually logged from Dialpad into your core systems, but delays stall your outreach, so prospects go cold — automating both apps means every lead transfers instantly and your pipeline moves forward without delay.
🗂️
Operations Coordinators
You are tracking customer communication histories across multiple platforms, but disconnected systems create missing records in your logs, so audits reveal compliance gaps — this integration means every conversation state is captured end-to-end and your communication history remains complete.
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Why choose Integrately to automate Dialpad + WATI

Build and manage your Dialpad + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Dialpad + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Dialpad to WATI?
Frequently Asked Questions
You can connect Dialpad to WATI instantly using ready-made flows on Integrately. Select a pre-built template or ask Integrately AI to set up your automation in 1 click alongside apps like HubSpot, Salesforce, and Calendly.
Can I automatically sync Dialpad call states with WATI messages?
Frequently Asked Questions
Can I connect Dialpad, WATI, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Dialpad and WATI?
Frequently Asked Questions
How do call state updates trigger WATI actions?
Frequently Asked Questions
Can I update WATI contact attributes from Dialpad events?
Frequently Asked Questions
How do I automate Dialpad and WATI without coding?
Frequently Asked Questions
Is the Dialpad and WATI integration free?
Frequently Asked Questions
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You Can Also Connect Dialpad or WATI With 1500+ Other Apps

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