Dialpad + Simpro Integration

Integrate Dialpad to Simpro in one click, or tell Integrately AI how you want each job handled. Track customer calls, create service jobs, update customer records, and schedule follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Dialpad
    SMS is sent in Dialpad Instant
  • Dialpad
    Call state is updated in Dialpad Instant
  • Simpro
    Recurring invoice is updated in Simpro Instant
  • Simpro
    Recurring invoice is created in Simpro Instant
  • Simpro
    Invoice is updated in Simpro Instant
  • Simpro
    Invoice is created in Simpro Instant
  • Simpro
    Contact is created in Simpro Instant
  • Simpro
    Job is created in Simpro Instant
  • Simpro
    Company customer created in Simpro Instant
  • Simpro
    Job is updated in Simpro Instant
  • Simpro
    Company customer updated in Simpro Instant
  • Simpro
    Site is created in Simpro Instant
  • Simpro
    Site is updated in Simpro Instant
  • Simpro
    Individual customer created in Simpro Instant
  • Simpro
    Individual customer updated in Simpro Instant
  • Simpro
    Quote is created in Simpro Instant
  • Simpro
    Quote is updated in Simpro Instant
Arrow Right
2.
  • Dialpad
    Send SMS in Dialpad
  • Dialpad
    Send SMS to channel in Dialpad
  • Dialpad
    Create contact in Dialpad
  • Dialpad
    Create call in Dialpad
  • Simpro
    Update lead in Simpro
  • Simpro
    Update contact in Simpro
  • Simpro
    Create lead in Simpro
  • Simpro
    Get contact by ID in Simpro
  • Simpro
    Create individual customer in Simpro
  • Simpro
    Search individual customer in Simpro
  • Simpro
    Search company customer in Simpro
  • Simpro
    Create contact in Simpro
  • Simpro
    Create company customer in Simpro
  • Simpro
    Create service job in Simpro
  • Simpro
    Search job in Simpro
  • Simpro
    Create site in Simpro
  • Simpro
    Search contact in Simpro
  • Simpro
    Search site in Simpro
  • Simpro
    Create service quote in Simpro
  • Simpro
    Search quote in Simpro
  • Simpro
    Create activity schedule block in Simpro

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Ready Workflows Ready Workflows for Dialpad + Simpro Integration

Capture call details, create service jobs, update invoices, and schedule field activities, all in just one click.

Most popular automationmost-popular-automations
Simpro + Dialpad Integration

Send Dialpad message for new simPRO individual customer

Anytime a new individual customer is added to your simPRO, automatically send them a message through Dialpad letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this simPRO - Dialpad integration, you can rest assured that your new individual customer will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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  • 1of1
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Connect more apps to your Dialpad + Simpro flow

Sync your communication data with accounting, payment, scheduling, and communication tools to keep operations running smoothly. Pick a combination and activate it in one click.

Dialpad
Simpro
+
XeroXero (8)
+
StripeStripe (8)
+
Google CalendarGoogle Calendar (8)
+
QuickBooks OnlineQuickBooks Online (8)
+
SlackSlack (8)
+
GmailGmail (8)
D
S
X
Create a Simpro service job when a call state is updated in Dialpad, and create a matching invoice in Xero.
Call updates instantly generate a service job in Simpro and a corresponding invoice in Xero without manual data entry.
D
S
X
Create a Xero contact when a new company customer is created in Simpro from a Dialpad SMS.
New Simpro company customers generated from Dialpad messages automatically appear in Xero as new contacts.
D
S
X
Update the Xero invoice status when a Simpro job is updated after a Dialpad call.
Job status updates in Simpro triggered by Dialpad interactions automatically update corresponding Xero invoices.
X
S
D
Create a Simpro service job for every updated Xero invoice, and log the details in Dialpad as an SMS.
Updated Xero invoices automatically trigger a new service job in Simpro and log a notification SMS in Dialpad.
D
S
X
If a Dialpad SMS is sent regarding billing, create an invoice in Xero and a service quote in Simpro.
Billing-related SMS messages in Dialpad automatically generate an invoice in Xero and a service quote in Simpro.
S
X
D
When a Simpro recurring invoice is updated, update the matching record in Xero and send an SMS in Dialpad.
Recurring invoice updates in Simpro automatically sync with Xero and notify team members via Dialpad SMS.
D
S
X
Use Claude to analyse invoice details after a Dialpad call, create a Simpro job, and update Xero.
Claude reviews Dialpad call notes to structure billing data, create a Simpro job, and update Xero records.
X
S
D
When a Xero payment is received, create a service job in Simpro, send an SMS in Dialpad, and update Xero.
Paid Xero invoices trigger a new Simpro service job, send a confirmation SMS in Dialpad, and log the update.

Supported triggers and actions for Dialpad and Simpro

Mix and match to build the exact automation you need

Dialpad
Dialpad Triggers & Actions
Instant
SMS is sent in Dialpad
Triggers the automation when a text message is sent
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Instant
Call state is updated in Dialpad
Triggers the automation when call details are modified
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Send SMS in Dialpad
Sends a text message to particular recipients
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Send SMS to channel in Dialpad
Sends a text message to a channel
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Create contact in Dialpad
Adds a new contact to the database
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Create call in Dialpad
Initiates a call to the recipient
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Simpro
Simpro Triggers & Actions
Instant
Recurring invoice is updated in Simpro
Triggers the automation when a existing recurring invoice is updated.
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Instant
Recurring invoice is created in Simpro
Triggers the automation when a new recurring invoice is created
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Instant
Invoice is updated in Simpro
Triggers the automation when existing invoice is updated.
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Instant
Invoice is created in Simpro
Triggers the automation when a new invoice is created
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Instant
Contact is created in Simpro
Triggers the automation when a new contact is created.
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Instant
Job is created in Simpro
Triggers the automation when a new job is created
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Instant
Company customer created in Simpro
Triggers the automation when a new customer is created within the company's database
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Instant
Job is updated in Simpro
Triggers the automation when a job is updated
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Instant
Company customer updated in Simpro
Triggers the automation when a company's customer information is updated
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Instant
Site is created in Simpro
Triggers the automation when a new site is created
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Instant
Site is updated in Simpro
Triggers the automation when a site is updated
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Instant
Individual customer created in Simpro
Triggers the automation when a new individual customer is added
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Instant
Individual customer updated in Simpro
Triggers the automation when a customer's information is updated
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Instant
Quote is created in Simpro
Triggers the automation when a new quote is created
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Instant
Quote is updated in Simpro
Triggers the automation when any quote is updated
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Update lead in Simpro
Updates specified lead to the database
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Update contact in Simpro
Updates specified contact to the database
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Create lead in Simpro
Adds a new lead to the database
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Get contact by ID in Simpro
Retrieve contact information by unique identifier
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Create individual customer in Simpro
Creates a new individual customer record
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Search individual customer in Simpro
Searches for an individual customer
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Search company customer in Simpro
Searches for a company customer
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Create contact in Simpro
Adds a new contact to the database
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Create company customer in Simpro
Creates a new company customer record
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Create service job in Simpro
Generates a new service job
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Search job in Simpro
Searches for a job
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Create site in Simpro
Generates a new site entry
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Search contact in Simpro
Finds and retrieves contact information
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Search site in Simpro
Searches for a site
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Create service quote in Simpro
Generates a new service quote
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Search quote in Simpro
Searches for a quote
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Create activity schedule block in Simpro
Creates a new activity schedule block
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What can you automate with Dialpad + Simpro?

Streamline your field service operations by connecting phone calls and text messages directly to your job management workflow.

What you can automate?
📋
Create Simpro jobs from Dialpad calls
Automatically generate a service job in Simpro whenever a call state updates or an SMS is received in Dialpad, eliminating manual data entry between platforms.
📝
Capture complete call details and notes
Transfer all relevant information from your Dialpad communications straight into Simpro fields, ensuring your job records contain all necessary customer context.
🔔
Notify your team instantly on new events
Alert field technicians or support staff the moment a new Simpro job is created or a Dialpad message arrives, keeping everyone coordinated.
🔀
Route jobs based on message content
Evaluate submitted SMS text or call details in Dialpad to create priority service jobs in Simpro for urgent requests and standard jobs for routine inquiries.
🔄
Keep job statuses synchronised in real time
Update Simpro job records automatically when call states change or follow-up communications occur in Dialpad, maintaining accurate project timelines.
🔍
Match and update existing customer profiles
Search for existing records in Simpro before creating new entries, preventing duplicate customer profiles when calls come in from repeat contacts.
💳
Handle invoices and payment updates
Trigger Simpro invoice updates and schedule activity blocks automatically when customer payment states change or follow-up calls conclude.
🌐
Extend workflows to your favorite apps
Connect your core Dialpad and Simpro workflow with Slack, Gmail, or Xero to notify channels, send customer emails, or manage accounting entries effortlessly.
And much more...

Who is Dialpad + Simpro integration for?

Field service teams, operations managers, and customer support leads use this integration to connect phone communications with job management automatically.

Operations managers
Operations managers
Customer support supervisors
Customer support supervisors
Account managers
Account managers
Field service dispatchers
Field service dispatchers
Service technicians
Service technicians
Billing and admin staff
Billing and admin staff
📈
Operations managers
You review field performance reports every week, but your job management data lags behind your phone logs because entries are handled by hand — connecting these apps means every Dialpad call instantly updates your Simpro records so your reporting is always accurate.
🚨
Customer support supervisors
You need to dispatch field technicians the moment an urgent call comes in, but manual ticket creation slows down response times — automating both apps means emergency Dialpad calls instantly generate Simpro service jobs for immediate dispatch.
📊
Account managers
Your clients expect real-time updates on scheduled service work, but piecing together call records and job statuses takes hours — with this integration, Simpro job updates sync with your communication history to keep clients fully informed.
📞
Field service dispatchers
Your team handles hundreds of daily customer calls, making it impossible to manually transfer every booking detail into your management software without errors — this integration means every call detail flows straight into Simpro without manual data entry.
🤝
Service technicians
You depend on office staff to hand over customer details and call notes before heading to a job site, but missing information leads to delayed arrivals — connecting these apps means job details and contact histories arrive in Simpro automatically.
🗂️
Billing and admin staff
You need a reliable audit trail of all customer interactions linked to invoices, but fragmented phone logs leave gaps in your financial history — automating both apps means every communication and job record stays perfectly aligned.
Our team

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Why choose Integrately to automate Dialpad + Simpro

Build and manage your Dialpad + Simpro automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Dialpad + Simpro with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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3
Automation is ready
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Frequently Asked Questions

How do I connect Dialpad to Simpro?
Frequently Asked Questions
You can connect Dialpad to Simpro in 1 click using ready workflows on Integrately, or use Integrately AI to build custom automations. It integrates Dialpad and Simpro with 1,500+ other apps like Slack, Gmail, and Xero seamlessly.
Can I automatically create Simpro service jobs from Dialpad calls?
Frequently Asked Questions
Can I connect Dialpad, Simpro, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Dialpad and Simpro?
Frequently Asked Questions
How do call state updates in Dialpad trigger actions in Simpro?
Frequently Asked Questions
Can Simpro invoice updates trigger communications in Dialpad?
Frequently Asked Questions
Do I need coding skills to build a Dialpad and Simpro integration?
Frequently Asked Questions
Is the Dialpad and Simpro integration free?
Frequently Asked Questions
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You Can Also Connect Dialpad or Simpro With 1500+ Other Apps

Dialpad
Popular Dialpad Integrations
Connect Dialpad to CRMs, helpdesk software, and messaging tools to manage your voice communications and customer data effectively.
See All
Dialpad Integrations arrow right
No popular apps found
Simpro
Popular Simpro Integrations
Sync Simpro with accounting, invoicing, project management, and reporting tools to keep your field service operations running smoothly.
See All
Simpro Integrations arrow right
No popular apps found