Integrate Dialpad to PerfexCRM in one click, or tell Integrately AI how you want each lead handled. Capture new messages, create customer records, schedule tasks, and log interactions automatically.
Trigger automated record creation in PerfexCRM every time a new text message arrives in Dialpad. Capture prospect details immediately without manual copying.
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Capture every submitted contact field
Map complete message payloads and sender details from Dialpad directly into structured PerfexCRM fields instead of basic text logs.
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Notify your team on call updates
Alert the right department instantly when a call state updates in Dialpad, ensuring rapid follow-up on critical customer conversations.
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Route records based on message content
Evaluate incoming Dialpad SMS content to create either a PerfexCRM lead or a support ticket depending on specific keywords.
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Keep client records continuously updated
Synchronize customer profiles across Dialpad and PerfexCRM so your account data remains current through every stage of interaction.
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Search and update existing contacts
Check for existing records in PerfexCRM upon receiving a Dialpad SMS to update profiles rather than creating duplicate entries.
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Manage follow-ups after call completion
Automatically generate PerfexCRM tasks or schedule follow-up actions whenever a Dialpad call state updates to completed.
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Extend workflows to external apps
Connect Dialpad and PerfexCRM to Google Sheets or Slack to log communication metrics and broadcast team updates in real time.
And much more...
Who is Dialpad + PerfexCRM integration for?
Sales reps, support managers, and operations leads connecting Dialpad and PerfexCRM eliminate manual data entry, keeping customer records updated and workflows synchronized instantly.
Performance analysts
Sales representatives
Account managers
Customer support agents
Project coordinators
Operations directors
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Performance analysts
You're reviewing communication metrics in Dialpad, but your PerfexCRM reports only update when someone manually exports records, so the lead counts you're tracking are always hours behind — with this integration, every new interaction updates your CRM instantly and your data stays current.
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Sales representatives
You receive important prospect texts in Dialpad, but finding out about them too late causes deals to stall — with this integration, every inbound message creates a PerfexCRM lead instantly and your response time drops.
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Account managers
You answer client queries on Dialpad calls, but your client stakeholders want to see progress tracked in PerfexCRM without delay — with this integration, every call update creates a PerfexCRM task and client records reflect activity immediately.
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Customer support agents
The volume of inbound support inquiries in Dialpad is too high for anyone to keep up with by hand, leading to missed tickets — automating both apps means every message generates a PerfexCRM ticket and customer issues never slip through the cracks.
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Project coordinators
You own the client onboarding step and depend on sales reps to hand over customer details from Dialpad calls — connecting these apps means every call status change creates a PerfexCRM customer profile so your handoff happens seamlessly.
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Operations directors
You need a reliable history of all client communications, but manual logging keeps leaving gaps between phone logs and CRM records — automating both apps means every communication is captured across platforms with zero missing entries.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate PerfexCRM + Dialpad
Build and manage your PerfexCRM + Dialpad automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect PerfexCRM + Dialpad with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
You can connect Dialpad to PerfexCRM in one click using Integrately. Choose from 20 million+ ready automation templates or ask Integrately AI to build the workflow and map fields for you.
Can I automatically create a PerfexCRM lead whenever an SMS is sent in Dialpad?
You can create PerfexCRM leads automatically whenever an SMS is sent in Dialpad. Set up a ready automation in one click or customize the workflow using Integrately AI.
Can I connect Dialpad, PerfexCRM, and Slack?
You can connect Dialpad, PerfexCRM, and Slack in a single multi-step automation. Trigger actions across your CRM and team chat apps along with 1,500+ other apps.
What is a good Zapier alternative for Dialpad and PerfexCRM?
Most alternatives charge higher fees for multi-step workflows, but Integrately provides 1-click automation, 24/5 live chat, and free expert setup at a fraction of the cost.
How does Dialpad handle call state updates during integrations?
Call state updates in Dialpad can trigger automated tasks and records in PerfexCRM. There's a ready template to get started immediately.
Can PerfexCRM invoices be created automatically through workflows?
You can create PerfexCRM invoices automatically based on communication events using ready templates on Integrately.
Is coding required to set up these automations?
Connecting Dialpad and PerfexCRM requires no coding. You can use ready templates or describe your process to Integrately AI to build it instantly.
Is the Dialpad and PerfexCRM integration free?
You can start connecting Dialpad and PerfexCRM with a free plan on Integrately. Check pricing plans for advanced multi-step workflows and higher execution limits.
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