Dialpad + JivoChat Integration
Integrate Dialpad to JivoChat in one click, or tell Integrately AI how you want each chat handled. Log visitor interactions, send follow-up messages, create contacts, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
SMS is sent in Dialpad Instant- Call state is updated in Dialpad Instant
Visitor's information is updated in JivoChat Instant- Offline message is recieved in JivoChat Instant
- Chat is finished in JivoChat Instant
2.
- Send SMS in Dialpad
- Send SMS to channel in Dialpad
- Create contact in Dialpad
- Create call in Dialpad
Trusted by experts at...
Ready Workflows for Dialpad + JivoChat Integration
Send follow-up SMS messages, create contacts, log chat details, and alert your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Dialpad + JivoChat flow
Capture customer chats, sync records to your CRM, notify your team on messaging apps, and trigger immediate follow-up actions. Pick a combination and activate it in one click.
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Salesforce (4)
Salesforce (4) +
Hubspot (4)
Hubspot (4) +
Slack (4)
Slack (4) +
Gmail (4)
Gmail (4) +
Google Sheets (4)
Google Sheets (4) +
Calendly (4)
Calendly (4) J
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When a JivoChat chat finishes, create a Salesforce contact and send a welcome SMS in Dialpad
Finished JivoChat chats instantly create a Salesforce contact and trigger a Dialpad SMS, so your sales team captures every lead without manual data entry.
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When a JivoChat offline message arrives, create a Salesforce lead and log a task in Dialpad
Offline messages in JivoChat generate a Salesforce lead and a Dialpad record immediately, ensuring no customer inquiry slips through the cracks.
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When JivoChat visitor information updates, update the Salesforce contact and send an SMS in Dialpad
Updated visitor details in JivoChat automatically sync to Salesforce and trigger a Dialpad SMS confirmation for seamless communication.
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Use ChatGPT to summarise JivoChat visitor updates, create a Salesforce task, and send a Dialpad SMS
ChatGPT summarises updated JivoChat visitor data before creating a Salesforce task and sending a notification SMS in Dialpad.
Supported triggers and actions for Dialpad and JivoChat
Mix and match to build the exact automation you need
Dialpad Triggers & Actions
JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
Try it → Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
Try it → Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Try it → What can you automate with Dialpad + JivoChat?
Streamline your customer communications by connecting live web chats directly to your calling and messaging workflows.
💬
Trigger SMS follow-ups from finished chats
Send an automated SMS in Dialpad the moment a customer chat finishes in JivoChat. Engage prospects while their intent is highest without lifting a finger.
📝
Capture every submitted visitor field
Map JivoChat visitor information updates into detailed contact properties and records instead of basic notifications. Your database becomes a richer source for review.
🚨
Alert your team instantly on offline messages
Send immediate channel SMS alerts in Dialpad whenever an offline message is received in JivoChat. Ensure your support reps never miss an after-hours inquiry.
🔀
Route messages based on visitor input
Execute different Dialpad actions depending on the specific department or tier selected during your JivoChat visitor sessions.
🔄
Keep visitor contact records up to date
Automatically update existing Dialpad contact details whenever a visitor's information changes in JivoChat. Eliminate duplicate entries and outdated numbers.
👥
Create call logs and contacts together
Set up a new contact and log a follow-up call task in Dialpad whenever a JivoChat conversation concludes. Keep your pipeline clean and actionable.
⚙️
Handle offline message status changes
Process incoming offline messages from JivoChat by instantly generating call records and SMS notifications in Dialpad for swift resolution.
🔌
Extend chat data to external tools
Connect JivoChat and Dialpad to Google Sheets or Salesforce in a single multi-step workflow to keep all your business systems synchronized.
And much more...
Who is Dialpad + JivoChat integration for?
Customer support and sales teams handling high volumes of live chats and phone communications need unified tracking to prevent missed follow-ups.
Analytics Managers
Sales Development Reps
Client Success Leads
Support Team Leads
Account Executives
Operations Directors
📈
Analytics Managers
You're reviewing chat performance metrics, but your logs only update when someone manually exports JivoChat data, so the conversation counts you're reporting against are always delayed — with this integration, every chat session syncs instantly and your data stays current.
⚡
Sales Development Reps
You're waiting for live chat notifications to reach your phone, but inbound leads get buried in JivoChat before anyone notices, so prospective buyers find out about your services too late — automating both apps means every inquiry triggers immediate SMS outreach in Dialpad.
🤝
Client Success Leads
You answer to key clients who want visibility into their support inquiries, but compiling JivoChat histories by hand takes hours every week — connecting these apps means every offline message and chat record updates your tracking sheets automatically.
🔥
Support Team Leads
The volume of inbound JivoChat inquiries is too high for anyone to keep up with by hand, leading to missed customer messages and frustrated visitors — with this integration, every support interaction creates immediate contact records and call logs in Dialpad.
🎯
Account Executives
You own the phone follow-up stage and depend on support agents to hand over JivoChat leads, but manual handoffs cause critical delays in communication — automating both apps means every completed chat triggers instant contact creation and SMS alerts.
📋
Operations Directors
You need a reliable history of customer interactions across live chat and phone channels, but keep finding gaps between JivoChat and your calling tools — this integration means every chat event and SMS record is captured accurately without manual effort.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Dialpad + JivoChat
Build and manage your Dialpad + JivoChat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Dialpad + JivoChat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
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Frequently Asked Questions
How do I connect Dialpad to JivoChat?
You can connect Dialpad to JivoChat in one click using ready-made flows on Integrately. With 42,000+ active users, you can also connect Salesforce, Hubspot, Slack, Gmail, Google Sheets, Calendly, and 1,500+ other apps effortlessly.
Can I automatically send a Dialpad SMS when a JivoChat chat finishes?
Can I connect Dialpad, JivoChat, and Slack?
What is a good Zapier alternative for Dialpad and JivoChat?
How does Dialpad handle SMS messages in this integration?
How does JivoChat capture visitor updates for automation?
Do I need coding skills to connect Dialpad and JivoChat?
Is the Dialpad and JivoChat integration free?
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